I've always had a great exeperience with this company for many reasons They are attentive, the packages are always delivered on time, they make sure to have a good communication with the clients... See more
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See what reviewers are saying
It's a small company, but I made two shipments of iPads from the United States to Spain and everything went without problems. Before using their services, I contacted support for a question and alth... See more
I have used US forwarders for years. I switched to Global as they offer shipping from Target. I have just received my first shipment and it arrived within the expected time frame, with all the appropr... See more
Global Shopaholics is attempting to extort a $150 ITN/EEI fee for my package, even though the total value is well under $2500. This is a direct violation of US export regulations (15 CFR 30.2). I have... See more
Company details
Written by the company
"A fresh perspective on Global Shopping and Package Forwarding." The easiest place to Shop in USA and Ship internationally to your Doorstep with the lowest international shipping rates.
Contact info
243 Quigley Blvd, Unit E, 19720, New Castle, United States
- +13027250586
- help@globalshopaholics.com
- globalshopaholics.com
Breach of guidelines
I had two packages sent through Global…
I had two packages sent through Global Shopaholics and everything went smoothly, except for a small hiccup the second time when my package didn't show up in my storage on their site after two days. I reached out to Peter in live support, and he resolved it in under a minute. No complaints—great service!
3 July 2024
Unprompted review
Top de maissssssss
2 December 2023
Unprompted review
Can't delete my payment info or account
There is no way to completely delete my credit card on file, or delete my profile. I've been waiting for a human being in their chatbox for 20 minutes already. I've emailed them to tell them to delete my profile. No response. The whoel site is a scam.
25 July 2024
Unprompted review
Reply from Global Shopaholics LLC
Dear Customer,
We sincerely apologize for the inconvenience you experienced. We addressed your request promptly when it came through the chat. Upon investigation, we found that your issue was resolved immediately. However, we were unable to inform you as the chat was ended on your end.
Thank you for bringing this to our attention, and we appreciate your understanding.
Stay away from Global Shopaholics!
June 20th is the date Global Shopaholics assumably shipped my Parcel and then it went downhill into Oblivion!
The parcel is nowhere to be found with no reply from their end in the recent couple of days, this is most frustrating and also infuriating. The last time i will be doing business with them, very bad experience.
20 July 2024
Unprompted review
Reply from Global Shopaholics LLC
Dear Customer,
We sincerely apologize for the inconvenience you are experiencing. After a thorough investigation, we have found that the delay is due to the shipper you selected. This particular shipper typically requires more time for delivery. Rest assured, our team is in constant contact with the shipper and is actively working to expedite your shipment.
We want to assure you that there is no delay on our end, and we appreciate your understanding and patience in this matter.
Thank you for your understanding.
They have a good delivery service
They have a good delivery service, and original products, really trustworthy.
5 July 2024
Unprompted review
It’s a shame I can no longer trust globalshopaholics…
It’s a shame I can no longer trust globalshopaholics just cause you insist my packages have never been delivered showing your footage of the delivery time as the proof when there r some packages that mark delivered on usps site one day but u upload under day/days after usps date, u lost my package and I lost money.
I just bought another item that u say you’re unable to find, but what’s wrong? Surely there’s a scheme going on and it’s harming a costumer (me); you must open a deep investigation still on the packages u insist have never been delivered (9536226524064114773474 delivered on Monday 6 May)
.
Now, this one I still hope u can find it and upload as it’s recent pls.
9500111299474190859343 - Delivered on July 10
.
2 items in 2 months and both mobile phones… is that a coincidence? Just think about it! Someone is doing something in the shadows…
I request a deep investigation as I’ll never stop till I find them. If they don’t solve my problems and clarify the reasons I don’t see myself using this company in the future and don’t recommend .
10 July 2024
Unprompted review
Reply from Global Shopaholics LLC
Dear Customer,
We sincerely apologize for the inconvenience and frustration you have experienced with your recent packages. We understand how important these items are to you, and we deeply regret any distress this situation has caused.
After thoroughly investigating your concerns, we could not locate the packages under the tracking numbers provided. Despite our extensive checks and video recordings, there is no evidence of delivery at our facility at the indicated times.
Unfortunately, sometimes shippers mark packages as delivered even when they have not yet reached their final destination. This discrepancy can lead to confusion and distress, which we genuinely regret.
We understand that this is not the experience you expect from us, and we take your feedback very seriously. We are committed to addressing this issue and will continue to investigate to ensure such occurrences are minimized in the future.
We genuinely value your business and hope to resolve this matter to your satisfaction. Please let us know how we can assist further, and we appreciate your understanding and patience.
The customer service is exceptionally…
The customer service is exceptionally friendly and they respond promptly to concerns.
18 July 2024
Unprompted review
Rate my experience
Reasonable shipping rates, fast communication with customers and good service
10 July 2024
Unprompted review
There seems to be no support service…
There seems to be no support service to help when you send emails. The customer services via email is very poor. They are not helpful. They are ignoring customer emails.
10 July 2024
Unprompted review
The best & trustworthy
I was doubtful about this in the beginning 2-3 years back. But now, the sincerity and smooth services of Global Shopaholics have made me the biggest fan of them. They are the best & trustworthy
24 June 2024
Unprompted review
Everything went good
Everything went good, I made the payment for Dhl express small box on Wednesday then as promised in 17 business hours it shipped on Monday. However this "Dhl express small box" turnes out to be Dhl Ecommerce which isn't = with Dhl express. So don't expect a fast delivery.
1 July 2024
Unprompted review
Best packages farwarder…
Best shipping company in USA who provides lowest shipping rates and fastest delivery.
I always recommend it.
20 June 2024
Unprompted review
A grate experience
I had a really great experience with this platform. I bought something from Walmart and the package was consolidated successfully. The customer service team was very helpful in this process.
20 June 2024
Unprompted review
I didn't like the delay in processing…
I didn't like the delay in processing my order. I had to notify them so they could see my registered package even though it arrived 3 days ago. And I suggest that this is the part that you should improve, especially for customers who are using your services for the first time.
25 June 2024
Unprompted review
It started off very well with quick…
It started off very well with quick responses and helpful replies...
Then everything changed. I was charged a "requested late fee" even though my order and 6 days left to pay for (I've not been well recently and had visual issues so was unable to process anything) they removed the fee but gave me a stern lecture which left me feeling a bit belittled. I paid the updated amount but yet again the website showed no sign of this and is still counting down the days it thinks I have left to pay. I've tried contacting them and sent a screenshot of the PayPal receipt but no reply.
I've decided to take my business elsewhere from now on as I'm sick of their site being so buggy and the lack of communication from staff.
It's a real shame as in the beginning, their service was excellent.
22 June 2024
Unprompted review
Reply from Global Shopaholics LLC
Dear Customer,
I sincerely apologize for the inconvenience and frustration you've experienced. We appreciate your feedback and are truly sorry to hear about the issues you've encountered.
Please be assured that we have already removed the late fee for your shipment. We also sent you an email requesting the payment receipt to verify your transaction. Our team is actively working to resolve this issue as quickly as possible.
We understand your concerns about the website's performance and communication, and we are committed to improving our services. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future.
Thank you for bringing this to our attention, and we apologize once again for any inconvenience caused.
Horrible Experience
Horrible Experience! I can't even say that it was horrible service because there was ZERO response from them. The GS website is tricky to use and an issue came up on my order, I was ignored. I mean they went out of their way to not answer my emails, phone calls, outreach thru social media or snail mail. I would never, never, never trust them with ANY package they want to forward on as they deliberately ignored me. * If I were the owner/CEO or Global Shopaholics, I would be ashamed of myself for allowing this behaviour to continue. *
* Review edited on 12/13/24 because TrustPilot deemed a sentence is my review as defamation. *
20 September 2023
Unprompted review
Great place
Great place, ordered few times never had any issue with them.
14 June 2024
Unprompted review
They will hold you hostage
They will hold you hostage
You will beg for your package.
Customer service is non-existent.
My package (5FYQ4029) has been held. Okay please return to sender. No they won't. Please ship to me. Also no. So what can I do? They don't answer.
13 June 2024
Unprompted review
Reply from Global Shopaholics LLC
Dear Customer,
We sincerely apologize for any inconvenience caused. We would like to inform you that we are unable to ship cigars internationally. As our agent explained yesterday, we can return your items to the seller if you provide us with a return label. Alternatively, you can opt for domestic shipping.
With your approval, we changed your international address to a domestic address yesterday. Everything is now ready on our end, and you only need to make the payment for us to proceed with the shipment.
We assure you that everything is in order from our side.
Thank you for your understanding.
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