Global Shopaholics LLC 

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Rated 5 out of 5 stars

I've always had a great exeperience with this company for many reasons They are attentive, the packages are always delivered on time, they make sure to have a good communication with the clients... See more

Rated 4 out of 5 stars

It's a small company, but I made two shipments of iPads from the United States to Spain and everything went without problems. Before using their services, I contacted support for a question and alth... See more

Rated 5 out of 5 stars

I have used US forwarders for years. I switched to Global as they offer shipping from Target. I have just received my first shipment and it arrived within the expected time frame, with all the appropr... See more

Rated 1 out of 5 stars

Global Shopaholics is attempting to extort a $150 ITN/EEI fee for my package, even though the total value is well under $2500. This is a direct violation of US export regulations (15 CFR 30.2). I have... See more

Company details

  1. Packaging Supply Store
  2. Business to Business Service

Written by the company

"A fresh perspective on Global Shopping and Package Forwarding." The easiest place to Shop in USA and Ship internationally to your Doorstep with the lowest international shipping rates.


Contact info

Breach of guidelines

All reviews

(1,186)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Customer service next to useless

Customer service next to useless. Take multiple days to reply, meanwhile keep charging "late" fees.
Paid via paypal, but addresses didn't match (never had that issue before, despite using multiple days before), however the transaction was "pending" so there was a hold on money in my account, so couldn't re-submit payment. Took over a week for funds to be cleared back into my account. Tried to contact numerous times, but very delayed and unhelpful responses. Ended up costing me US$9 more than it would have if had gone through on first attempt. Wasn't going to risk them destroying my stuff in an attempt to get the issue sorted, as i have no confidence that it would be, or that their customer service would work to stop it happening. Considering exchange rate etc, don't think i will be using them again.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

MAIS UMA VEZ - 16.06.2025

Once again, I come to give my testimony with ""GlobalShopaolics"", in the sending of my merchandise from the United States to ""Angola"", I believe that for many it is a fantasy to get an item from there to here, but I assure you that if you are reading this comment, I recommend that you take advantage of it as soon as possible to make connections with this network... it is very useful and serves me a lot...

Once again 5 stars for #GlobalShopaolics#

16 June 2025
Unprompted review
Rated 1 out of 5 stars

Shipment ID: G3CV4267

This company is a scam!

Shipment ID: G3CV4267

I requested a consolidation on 10th June 2025 but until today my package its still under preparation yet its just 1 box.

I contacted customer care today and they are telling me my package was destroyed yet it wasn’t. It still had days to go and I have never had a package destroyed.

These people are thieves, I regret using them and once I ship all my packages in my account. I will never use them again.

Trust me its not worthy it if we keep loosing our packages.

You must refund for my package, cause obviously you have lost or misplaced it in your warehouse.

How do you explain that a package was destroyed yet you were processing it for shipping?

You take your customers for granted and it is not on.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Stole 2 products of mine.

I shipped 4 CAT phones and an Apple Airpods 3rd gen. When they shipped the items to me, one of the CAT phone and 1 Airpods were not in the package I received it. They are not responding to my message when I mention this. Stay away!

22 May 2025
Unprompted review
Rated 1 out of 5 stars

I’m extremely disappointed with Global…

I’m extremely disappointed with Global Shopaholics' customer support. I asked them to remove an item from my ready shipment nearly a month ago, and despite repeated follow-ups, nothing has been done.

They initially said it would “take a while,” but I never expected this level of delay and lack of action. The package is still sitting there with no update, no resolution, and barely any communication.

If I could give a negative rating for customer support, I would. Totally unacceptable for a logistics company that claims to offer reliable service.

4 June 2025
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

We sincerely apologize for the inconvenience and frustration you've experienced. We completely understand how disappointing this situation must be, and we’re truly sorry for the delay and lack of timely communication on our part.

Please rest assured, if there is any pending issue regarding your shipment, we are fully committed to resolving it as quickly as possible. Our team has already reached out to you and is actively working to fix the problem.

Your satisfaction is very important to us, and we genuinely appreciate your patience and understanding as we work to make things right.

Rated 5 out of 5 stars

Shipped my parcel successfully

They shipped my package successfully this time, some improvement over there! (Edited)

30 May 2025
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer,
We sincerely apologize for the inconvenience and frustration you've experienced. We truly value your feedback, and we're very sorry that your expectations were not met.

Please rest assured, we take such concerns seriously and are committed to resolving the issue. Our team has already reached out to you via email to better understand the situation and assist you further. We kindly request you to check your inbox and respond at your earliest convenience, so we can work on fixing this as quickly as possible.

Thank you for your patience and for giving us the opportunity to make things right.

Rated 1 out of 5 stars

I have been a loyal customer for over 3…

I have been a loyal customer for over 3 years. They used to be reliable but for a long time they haven't been able to deliver a decent service the way they did.

It went from poor service to bad to extremely bad. My packages that arrived at the warehouse got lost during consolidations. I know my package has arrived because they uploaded a picture on my profile. I have file a claimed the day I received the shipment. it's been over a month now but they have not responded let alone offer a resolution. Nevermind their useless live chat - giving the same response over and over.

I would not touch this business again even with a ten foot pole. If you are a startup looking for a business partner, DO NOT WORK WITH THEM. DO NOT!! Trust me i have been a loyal customer every month with them for over 3 years. They are not planning to improve because i chose to stay for awhile just to see if they will change but they never do.

3 April 2025
Unprompted review

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