Global Payments UK Reviews 4,389

Global Payments always deliver a great service. Our contact James Clegg is amazing - responds quickly and gets answers to our queries.

Azizi has been amazing. Super quick at getting the job done.

Easy transition, good price and excellent communication from James Clegg.

Very professional and replied immediately to my emails.

We've been happily using Global payments for many years and renewing this year was easy and straightforward.
Thank you Paige for your lovely customer service

Quick, efficient and professional.

I found Azizi extremely helpful, constructive and swift. It is always a pleasure to deal with Global in my opinion.

Paige was efficient, friendly and helpful in handling our review. Thank you.

We’ve been with GlobalPay since the day we opened our business, and the experience has been consistently positive. From the start, James has always looked after us—professional, responsive, and genuinely committed to making sure we had competitive card rates that worked for our operation. His support has been a constant and very much appreciated.

More recently, Kevin from the succession team went above and beyond to keep our business. He took the time to understand our needs, explored every option available, and made sure we felt valued as long‑standing customers.

It’s rare to find a payments provider where the people truly make the difference, but both James and Kevin have done exactly that. Highly recommended.

if it can be lower. I will mark it.being a customer for 6 years and they treated me like sh!t

We moved away from Global Payment 2 years ago - they continue to charge us after a multitude of emails and after they have confirmed our service is cancelled. Totally Incompetent. Avoid like the plague. Absolute waste of time and energy.

AZIZI LOOKS AFTER OUR COMPANY EVERY YEAR.
HE IS BRILLIANT, SO EFFICIENT AND HELPFUL EVERY TIME, HE MANAGES TO GET US BRILLIANT COMPETETIVE RATES AND WOULD NOT GO ANYWHERE ELSE!!

GlobalPay have been our MID supplier for the best part of 15 years now and have always got the best service from Vishali and Cole. Ensuring all our group companies are on the best rates possible

Just came of the phone with Cole Longland. Once again he is as always so helpful and explains clearly the process that we need to change our equipment. He is an asset to Global Payments and i Hope to continue to deal with him going forward. We've stuck with global payments for almost 20 years and whilst no one likes to pay fees the service is always decent. Thanks

I've been with Global Pay for 9 years! Great business partner to work with. So we are looking for more years of business partnership to come. Thanks Cole Longland for another great renewal deal. I admire your patience and dedication to help us. ♥️🙏

Think it is important to state that Global Payments have been my credit card payment supplier for over a decade which says a huge amount. In an environment where you are encouraged to jump from provider to provider I have found that this has not been needed.
My deal has been very competitive, the service has been excellent and any issues have been dealt with quickly and with great support. The latest example of this is Azizi last week. I had a query around my renewal and the rates. Firstly someone (he) answered the call quickly and actually the first person I spoke to dealt with all my queries.
I had three questions all of which were answered quickly and I then decided to renew for a further year.
Documents were sent quickly and I asked for reassurance around an element of the deal which was given to me in writing.
Overall a quick and positive renewal that I wish I could replicate in other parts of my business.
Only thing that is slightly difficult with Global is the invoicing as it take a little time to get used to it

Azizi was able to resolve my request efficiently.

Great Rates, and Service thank you

I have been with Global payments for around 2 to 3 years but was thinking of leaving and using another provider.
Surita from Global Payment reasured that it would be best to stay with Global Payments, Surita came back with a great deal after consulting with her team.
If it was not for Surita going out of her way with great customer service I would have left for another provider.
Thank you Surita for all your help and assistance, Well done.