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Globaldata Reviews 

1,740
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The pc i bought is fantastic, took only 2 day to arrive and came with a lollipop!😁 Customer support is also great i had a question about taking of the glass panel to remove the shipping protection... See more

Company replied

Rated 5 out of 5 stars

I'm honestly pleasantly surprised by how Globaldata treats its customers. While I can only speak for myself, this is one of the few companies left that still truly cares about customer satisfact... See more

Company replied

Rated 4 out of 5 stars

Sometimes they fail a bit. The majority of the time they don't but if U re specifically looking for ready bought tech/products and peripherals/accessories u will stay happy about the store. On the cas... See more

Company replied

Rated 5 out of 5 stars

I live in Portugal and I've bought several products from Globaldata. All of them arrived on the very next day and without any issue with the transport. I had to send a monitor back because it had... See more

Company replied

Company details

  1. Computer and Accessories Store
  2. Appliance Store
  3. Computer Repair Service
  4. Computer Store
  5. Electronics Store

About Globaldata

Written by the company

Somos especialistas em computadores e gaming de última geração!
Presentes no mercado português desde o ano 2000, com loja online e 4 lojas físicas em Lisboa, Porto, Gaia e Sintra. Somos parte integrante do Grupo Progamers Group, o maior grupo europeu de informática, presente em 12 países diferentes, onde se destacam a Caseking na Alemanha, a Jimm´s na Finlândia e a OverClockers no Reino Unido.

AS NOSSAS PROMESSAS

Equipa de RMA /apoio ao cliente comprometida e disponível para ajudar em todas as fases do processo de compra e pós-venda.


RMAS SUPER RÁPIDOS
O RMA é um procedimento que o cliente pode usar para devolver produtos que estão com defeito ou precisam de reparo. Se acontecer depois de 14 dias da compra, quando a nossa política de devolução padrão termina, podes ainda solicitar um RMA para garantir que o teu produto seja reparado ou substituído.

RESOLUÇÃO DE DOA EM 24H ÚTEIS
Nestas situações, após recebermos a notificação por parte do cliente sobre o problema que encontrou, nós comprometemo-nos a resolver o problema do produto em DOA, dentro do nosso período de SLA, que para esta situação é no máximo de 24 horas úteis.

SERVIÇO DE APOIO AO CLIENTE
Ninguém gosta de ficar sem resposta às suas questões. Por isso mesmo, aplicámos um SLA que varia consoante a situação. Por exemplo, se enviares um e-mail até às 17h de um dia útil, garantimos que respondemos no mesmo dia. E se por acaso não conseguirmos atender uma chamada até às 17h, podes contar que ela será retornada até às 12h do dia útil seguinte.

EXPEDIÇÕES E ENTREGAS
Por fim, mas não menos importante, sabemos o quão importante é receberes a tua encomenda o mais rápido possível. Desta forma, garantimos que todas as encomendas realizadas até às 18h de um dia útil, serão expedidas no mesmo dia - incluindo em época de Black Friday e Natal.

Assim que a encomenda é encaminhada para o circuito de distribuição das transportadoras com qual trabalhamos, o prazo estimado para entrega varia entre 24 a 48 horas úteis.

Contact info

Promotion box for Globaldata

Informática especializada é aqui!

Computadores de última geração! Lojas em Lisboa, Sintra e Porto.

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,740)

1,481 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm happy!!

My experience is great!!Thou I had a little issue, but it was solved by Customer Support greatly and fast and easy!! So guys, thank you so much!! Cheers!

3 January 2026
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Reply from Globaldata

Hi Helga,
Thank you very much for your kind words. We’re glad to know that, even with a small issue, our Customer Support was able to resolve it quickly and efficiently.
We truly appreciate your trust.

Equipa Globaldata

Rated 4 out of 5 stars

Loja competente

28 December 2025
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Reply from Globaldata

Estimado Paulo,
Obrigado pelo seu feedback. Ficamos satisfeitos por saber que considera a loja competente. É sem duvida um reconhecimento importante para toda a equipa.

Esperamos voltar a recebê-lo em breve.

Equipa Globaldata

Rated 5 out of 5 stars

Fast and professional

22 December 2025
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Reply from Globaldata

Caro Dmitry,
Agradecemos o seu feedback!
É muito gratificante saber que a rapidez e profissionalismo do nosso serviço é reconhecido.

Cumprimentos,
Equipa Globaldata

Rated 5 out of 5 stars

One of the best computer shops

One of the best computer shops. Can be a bit busy sometimes. But always helpful and friendly staff.

3 August 2025
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Reply from Globaldata

Thank you so much, Ben! We're really glad to hear you had a positive experience with our team. We truly appreciate your patience during busy times and look forward to welcoming you again soon! :)

Rated 5 out of 5 stars

Top!

Excellent service, super fast delivery.

30 August 2025
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Reply from Globaldata

Thanks a lot for your kind words!
Glad to know you’re happy with the service and fast delivery.

Let us know if you ever need anything!

Rated 5 out of 5 stars

I was well helped by Patricia and had a…

I was well helped by Patricia and had a good experience all-round. Would recommend!

1 July 2025
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Reply from Globaldata

Thank you for taking the time to share your feedback. We are pleased to hear that Patricia provided you with the assistance you needed and that your overall experience was a positive one.

Your recommendation is greatly appreciated, and we remain at your disposal should you require any further support in the future :)

Rated 5 out of 5 stars

Always Awesome

Globaldata has been a reliable for ordering PC Parts and has fast shipping. I really appreciate getting updated about every step of the delivery process

13 May 2025
Unprompted review
Globaldata logo

Reply from Globaldata

Thanks a lot for your feedback! We're really glad to hear everything went great and that you appreciated the delivery updates. Hope to see you again soon!

Rated 5 out of 5 stars

I recently had an awesome experience at…

I recently had an awesome experience at Globaldata … They have an fantastic selection of gaming PCs, computer parts, and electronics, which is great if you want to finish and find all you need at one place. What I liked the most is the customer service. The staff is super knowledgeable and always ready to help you find exactly what you need. 😀
Plus, the prices are pretty competitive. If you’re into gaming or just need the latest tech gear, this place is a must-visit! Highly recommend it to anyone!

18 March 2025
Unprompted review
Rated 1 out of 5 stars

This company scams you with false…

This company scams you with false intentions.You get comfortabel working for them and then you are asked to fund your own job for them. In the end your funds are not returned and your bank account empty. So sad that this exists and is allowed to operate freely.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service, took my personal selected parts to the shop for them to build the pc, the components could not fit the case and they were super helpful to work out the issue with me and select a new case.
PC build is flawless.

23 July 2023
Unprompted review
Rated 1 out of 5 stars

Awful customer service, package arrived empty!

So id like to start with how I've ordered of this site multiple times, it always arrived on time and always got my package. But on this order (2 ram sticks) the box arrived but with only the empty packaging of ram, I sent them an email regarding this matter and got a response response lacked empathy and did not offer a solution to the problem. While I appreciate that the company may have investigated the matter and checked the footage, the fact remains that I received an empty box, which was highly disappointing, especially since it was meant to be a gift for a friend's birthday.

I would of appreciated it if it was investigated further and provided a solution.

here is the response I got:
"We already had the footage checked and we guarantee that the package left here in perfect condition, and with the ram memories inside."

This doesn't resolve anything, they may aswell not even responsed. It doesn't resolve the fact that I have recieved an empty box!

STAY AWAY FROM THIS COMPANY!!!

Regards, Joel Emery

11 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered my new laptop (with 20% discount), priced lower than any other website or local store. They promised a delivery in less than 48 hours, and they made it. The cargo was received by me in excellent condition. They had done an excellent job in packaging the laptop well, so the CTT had a reasonably easy job to accomplish.Everything was as described, I spent a full day transferring all my data from my old laptop to this one. Thank you very much. I'm gonna be a full-on customer of this website. :)

7 February 2023
Unprompted review
Rated 4 out of 5 stars

MAG CORELIQUID C240

I bought a MAG CORELIQUID C240.

Love the design, the clean look.

So far it has been running smoothly and quietly. Never have I experienced such a smooth and effective thermal solution. Nothing bad to point out. It was a thorough search to fit my need and I can absolutely say that it exceed my expectations.

5 March 2022
Unprompted review
Rated 2 out of 5 stars

Awful Client response

Awful Client response, bought a motherboard and got a used product for the price of a new one, will not recommend this to anyone or use it again

8 May 2020
Unprompted review
Globaldata logo

Reply from Globaldata

Good afternoon David,

We are sorry for the negative experience you had with us. Although some time has passed since this evaluation, we would like to understand what happened. You can send an email with additional information about what happened to info@globaldata.pt

Thank you.

Rated 5 out of 5 stars

I truly recommend this store/site.

I live in Portugal and I've bought several products from Globaldata. All of them arrived on the very next day and without any issue with the transport.

I had to send a monitor back because it had a dead pixel, they picked it up and send another one within the same week.

Excellent customer support.

23 March 2020
Unprompted review
Globaldata logo

Reply from Globaldata

Good afternoon Telmo,

We appreciate your feedback and are happy to hear that the situation was quickly resolved.

We hope to see you again.

Thank you!

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