The pc i bought is fantastic, took only 2 day to arrive and came with a lollipop!😁 Customer support is also great i had a question about taking of the glass panel to remove the shipping protection... See more
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I'm honestly pleasantly surprised by how Globaldata treats its customers. While I can only speak for myself, this is one of the few companies left that still truly cares about customer satisfact... See more
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Sometimes they fail a bit. The majority of the time they don't but if U re specifically looking for ready bought tech/products and peripherals/accessories u will stay happy about the store. On the cas... See more
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I live in Portugal and I've bought several products from Globaldata. All of them arrived on the very next day and without any issue with the transport. I had to send a monitor back because it had... See more
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Company details
About Globaldata
Written by the company
Somos especialistas em computadores e gaming de última geração!
Presentes no mercado português desde o ano 2000, com loja online e 4 lojas físicas em Lisboa, Porto, Gaia e Sintra. Somos parte integrante do Grupo Progamers Group, o maior grupo europeu de informática, presente em 12 países diferentes, onde se destacam a Caseking na Alemanha, a Jimm´s na Finlândia e a OverClockers no Reino Unido.
Presentes no mercado português desde o ano 2000, com loja online e 4 lojas físicas em Lisboa, Porto, Gaia e Sintra. Somos parte integrante do Grupo Progamers Group, o maior grupo europeu de informática, presente em 12 países diferentes, onde se destacam a Caseking na Alemanha, a Jimm´s na Finlândia e a OverClockers no Reino Unido.
AS NOSSAS PROMESSAS
Equipa de RMA /apoio ao cliente comprometida e disponível para ajudar em todas as fases do processo de compra e pós-venda.
RMAS SUPER RÁPIDOS
O RMA é um procedimento que o cliente pode usar para devolver produtos que estão com defeito ou precisam de reparo. Se acontecer depois de 14 dias da compra, quando a nossa política de devolução padrão termina, podes ainda solicitar um RMA para garantir que o teu produto seja reparado ou substituído.
RESOLUÇÃO DE DOA EM 24H ÚTEIS
Nestas situações, após recebermos a notificação por parte do cliente sobre o problema que encontrou, nós comprometemo-nos a resolver o problema do produto em DOA, dentro do nosso período de SLA, que para esta situação é no máximo de 24 horas úteis.
SERVIÇO DE APOIO AO CLIENTE
Ninguém gosta de ficar sem resposta às suas questões. Por isso mesmo, aplicámos um SLA que varia consoante a situação. Por exemplo, se enviares um e-mail até às 17h de um dia útil, garantimos que respondemos no mesmo dia. E se por acaso não conseguirmos atender uma chamada até às 17h, podes contar que ela será retornada até às 12h do dia útil seguinte.
EXPEDIÇÕES E ENTREGAS
Por fim, mas não menos importante, sabemos o quão importante é receberes a tua encomenda o mais rápido possível. Desta forma, garantimos que todas as encomendas realizadas até às 18h de um dia útil, serão expedidas no mesmo dia - incluindo em época de Black Friday e Natal.
Assim que a encomenda é encaminhada para o circuito de distribuição das transportadoras com qual trabalhamos, o prazo estimado para entrega varia entre 24 a 48 horas úteis.
Contact info
Parque Industrial Meramar II, 2635-047, Rio de Mouro, Portugal
- 300600520
- info@globaldata.pt
- globaldata.pt
Informática especializada é aqui!
4.8
Excellent
2K reviews
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Highly recommended!
The pc i bought is fantastic, took only 2 day to arrive and came with a lollipop!😁
Customer support is also great i had a question about taking of the glass panel to remove the shipping protections inside, also only took a minute to contact to customer support.
Keep up the good work!👍🏻
19 June 2026
Unprompted review
Reply from Globaldata
Dear Eric Boldt,
Thank you for your feedback and for choosing Globaldata.
We are very pleased to know that you are happy with your PC, the fast delivery, and our customer support. It is also great to hear that your issue was resolved quickly. We truly appreciate your recommendation and your kind words.
Kind regards,
Globaldata Team
Very good !!
4 March 2026
Reply from Globaldata
Estimado Cliente Titojff,
Ficamos muito satisfeitos por saber que teve uma boa experiência connosco. Trabalhamos diariamente para garantir a melhor qualidade de serviço aos nossos clientes.
Com os melhores cumprimentos,
Equipa Globaldata
I'm honestly pleasantly surprised by…
I'm honestly pleasantly surprised by how Globaldata treats its customers.
While I can only speak for myself, this is one of the few companies left that still truly cares about customer satisfaction.
I made an online purchase, and although there were some unfortunate issues with the delivery timing and tracking, the team was amazing.
A special shout-out to Paulo Estêvão, who was extremely helpful and even gave me a free item to compensate for the trouble.
1 June 2026
Reply from Globaldata
Dear Miguel Enes,
We are truly pleased to hear that, despite the initial issues with delivery timing and tracking, your overall experience with us was positive. It is especially rewarding to know that our team was able to support you effectively throughout the process.
Your satisfaction means a lot to us, and we truly appreciate your trust and recommendation.
Kind regards,
Globaldata Team
Best products at great prices
Best products at great prices. Fast delivery. Logistics manager is amazing
1 June 2026
Reply from Globaldata
Estimado Cliente,
Agradecemos o seu feedback e a preferência pela Globaldata.
Ficamos muito satisfeitos por saber que ficou satisfeito com os nossos produtos, preços e rapidez de entrega, bem como com o serviço logístico. Comentários como o seu motivam-nos a continuar a melhorar todos os dias.
Com os melhores cumprimentos,
Equipa Globaldata
Exceptional service fast great and good…
Exceptional service fast great and good priced,, Thank you 🙏
19 May 2026
Reply from Globaldata
Dear Customer Aleda,
Thank you very much for your feedback and kind words. We are very pleased to know that you were satisfied with our service, speed, and prices.
We appreciate your trust and hope to serve you again soon.
Globaldata Team
They have delivered my paid shipping at…
They have delivered my paid shipping at the wrong address. I have given proof of that. They say on the phone after more than 10 failed attempts to call that, I have to wait for the reply for their service providor. I am without the order and without the money.
15 May 2026
Unprompted review
Reply from Globaldata
Dear Customer,
We are sorry to hear about the trouble with your delivery and the difficulty reaching us. We completely understand your frustration regarding the missing order and the situation reported.
Please be assured that we are actively investigating this matter together with our service provider and will follow up with you as soon as we have an update.
Globaldata Team
Amazing and fast shipping
8 May 2026
Reply from Globaldata
Dear) June,
Thank you for your feedback! We’re really glad to know your order arrived quickly and that you had a great experience with us.
Thank you for your preference.
Equipa Globaldata
Customer Service
20 April 2026
Reply from Globaldata
Cara Cristiane,
Agradecemos o seu comentário e a sua preferência. Ficamos à disposição para continuar a prestar um serviço de apoio ao cliente de qualidade sempre que necessário.
Esperamos voltar a servi-la em breve.
Equipa Globaldata
All good and recommended
7 April 2026
Reply from Globaldata
Caro Sérgio,
Agradecemos o seu comentário e a sua recomendação. Ficamos muito satisfeitos por saber que teve uma experiência positiva connosco.
Esperamos continuar a contar com a sua confiança.
Equipa Globaldata
The shipping was surprisingly fast
The shipping was surprisingly fast, and everything arrived securely packed—no dented boxes or loose parts.
9 April 2026
Reply from Globaldata
Hello
Thank you for your feedback! We’re glad to hear that your order arrived quickly and in perfect condition. We look forward to serving you again.
Globaldata
Reply from Globaldata
Caro Cliente ,
Obrigado pelo seu feedback! Ficamos contentes por saber que teve uma experiência positiva connosco.
Equipa Globaldata
12 hours delivery, incredible fast!
18 March 2026
Reply from Globaldata
Hello Konstantin,
Thank you very much for your feedback. We are glad to know that the delivery was extremely fast and met your expectations.
Best regards,
Globaldata Team
Overall good service 👍
Sometimes they fail a bit. The majority of the time they don't but if U re specifically looking for ready bought tech/products and peripherals/accessories u will stay happy about the store. On the case of PC building it's somewhat great unless one of the components is faulty in that case u might find yourself stuck without or device for a good while until it's fixed... So the problem is when there's a fault they take a bit to fix it... I'm not fully knowledged on the common practices of desktop building and repair but I can somewhat understand in the majority of situations for the time it takes to fix certain tech... Well that's all from me folks. Good shop some difficulty in repairing products that's all. Still recommend.
7 February 2026
Reply from Globaldata
Hello,
Thank you very much for your detailed and honest feedback — we truly appreciate you taking the time to share your experience.
We are glad to know that, overall, you feel positive about our store and would recommend us. Regarding repair times, we fully understand your point. In some cases, especially when dealing with faulty components or manufacturer processes, resolution times can unfortunately be longer than we would like. Nevertheless, we are continuously working to improve communication and turnaround times to provide a better experience.
Your feedback is extremely valuable and helps us keep improving.
Best regards,
Globaldata Team
Reply from Globaldata
Dear John,
Thank you very much for your feedback.
We’re glad to hear that everything went smoothly and that you experienced a fast and efficient service.
Best regards,
Globaldata Team
Some quirks but overall cool
Some quirks on ordering, feedback and assembly, but overall a good experience.
8 February 2026
Reply from Globaldata
Dear Ricardo
Thank you very much for your feedback and for sharing your experience with us.
We’re glad to know that overall you had a good experience. At the same time, we appreciate your comments regarding the ordering, feedback and assembly process — they help us identify opportunities to improve and refine our service.
We hope to welcome you again soon and provide an even smoother experience next time.
Best regards,
Globaldata Team
Absolutely recommended
High professional customer attention. Quality products with very competitive prices.
26 January 2026
Reply from Globaldata
Dear Jorge
We appreciate your feedback! We're happy to hear that you found our customer attention professional and our products high quality with competitive prices.
Best regards,
Globaldata Team
My IT store of preference
Quickly becoming my IT store of preference due to ease of accesses, decent prices and speed of delivery.
15 January 2026
Reply from Globaldata
Hello Andrii,
Thank you very much for your feedback.
We’re glad to hear that Globaldata is becoming your IT store of choice, thanks to easy access, competitive prices and fast delivery.
We look forward to serving you again.
Best regards,
Globaldata Team
Fast shipping and accurate…
Fast shipping and products that arrive as described. Additionally great customer support, issues are resolved quickly and professionally. Great experience overall.
11 January 2026
Reply from Globaldata
Hello Marco,
Thank you for your feedback.
We’re glad to hear that shipping was fast, the products arrived as described, and that our customer support handled everything quickly and professionally.
We look forward to serving you again.
Best regards,
Globaldata Team
Reply from Globaldata
Hi Axel,
Thank you very much for your kind feedback!
We’re happy to hear that our service continues to live up to your expectations.
Always a pleasure to assist you.
Globaldata Team
Great delivery service
Great delivery service, ordered in the late afternoon and it arrived the following morning.
8 January 2026
Reply from Globaldata
Dear Edmond,
Thank you very much for your feedback.
We’re glad to hear you were satisfied with our delivery speed.
Kind regards,
Equipa Globaldata
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