I highly recommend global exam. The teachers are great, the team is very involved, they always check on you and the platform is just amazing I made a lot of progress using global exam. Thanks you ver... See more
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Content de ma formation sur global exam qui m’a permis d’ augmenter nettement mon score au linguaskill . Par contre , j’aurai préféré avoir plus d’exercices , exemples et examens blancs avec une banqu... See more
Company replied
Mon expérience avec GlobalExam a permis d'améliorer mes bases d'anglais. Malgré quelques défaillances mineures de connectivités et de fonctionnalités, l'ensemble de l'équipe GlobalExam avec qui j'ai... See more
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I recently took the took the TOEIC exam, and i'd like to share my thoughts. Orevall, the test was well-organized. The instructions were clear, and the staff made sure everything went smoothly. The... See more
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Company details
- Educational Institution
- Career and Education Provider
- Foreign Languages Program School
- Language School
- Learning Center
Written by the company
Chez GlobalExam, nous sommes convaincus que l'apprentissage des langues doit être simple, fluide et agréable. C’est pourquoi nous avons à cœur de garantir la meilleure expérience possible à chacun de nos utilisateurs. En tant qu’équipe dédiée à la satisfaction de nos clients, nous faisons notre maximum au quotidien pour vous aider et améliorer votre expérience. Pour cela, nous nous engageons à être joignables. Vous pouvez nous contacter par e-mail et par téléphone du lundi au vendredi de 9h à 18h. Nous nous efforcerons toujours de vous répondre rapidement. Nous sommes à votre écoute et prenons en compte vos commentaires et suggestions qui nous permettent d’améliorer continuellement notre plateforme. À bientôt sur GlobalExam ! Depuis 2013, GlobalExam accompagne plus 3 millions de personnes dans leurs progrès en langues. Vous souhaitez apprendre une nouvelle langue, perfectionner votre anglais professionnel ou préparer votre certification linguistique ? Avec GlobalExam, développez votre capacité à lire, écrire, écouter et parler dans une autre langue en réalisant des exercices et en pratiquant avec des locuteurs natifs. GlobalExam est la 1ère plateforme en ligne spécialisée dans la préparation aux certifications en langues avec plus de 40 préparations en 5 langues (TOEIC, TOEFL, IELTS, DELE, TCF, HSK…).
Contact info
4.5
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tres bon retour d'experience au global
Tres bon retour d'experience au global.
Critique : pas de partie listening sur la plateforme global exam (hors test blanc).
9 April 2024
Unprompted review
Reply from GlobalExam
Bonjour Nicolas,
Merci beaucoup pour ce retour !
Nous vous confirmons que vous avez accès à des exercices de Listening en dehors des tests blancs. Vous pouvez vous entraîner avec de nombreuses activités d'écoute tout au long des parcours "Objectif" mais aussi via le parcours "Section" dédié au Listening. L'ensemble des activités Listening sont accessibles depuis l'onglet Bibliothèque > Tous les entraînements.
À très bientôt !
L'équipe GlobalExam
The platform is playful and there are a…
The platform is playful and there are a lot of exercices, explications to improve our English level and be ready or the TOEIC.
11 January 2024
Unprompted review
Reply from GlobalExam
Hi Agathe!
Thank you for your kind review. We're glad you're enjoying your TOEIC preparation with us!
The GlobalExam team
Usefull to improve your english level
It helped me improve my english level
24 November 2023
Unprompted review
Reply from GlobalExam
Hello Ayoub,
We're glad GlobalExam helped you improve your English level. Thank you for your kind review!
The GlobalExam team
Facile d’utilisation
Facile d’utilisation, intuitif, bon entraînement à l’examen avec une réelle mise en situation.
17 June 2023
Unprompted review
Reply from GlobalExam
Bonjour Nazlati,
Merci beaucoup pour votre retour. Et toutes nos félicitations pour l'obtention de votre TOEIC ! 😊
À bientôt,
L'équipe GlobalExam
Perfect / Training session adjust !
21 June 2023
Unprompted review
Reply from GlobalExam
Hello Pierre-Louis,
Thank you for your review! We're delighted that you're having a good time training on our platform.
The GlobalExam team
Evie did an excellent job helping and…
Evie did an excellent job helping and assisting me. GlobalExam is easy to use and helps you prepare for the TOEIC exams!
29 May 2023
Unprompted review
Reply from GlobalExam
Hello Yash,
Thank you very much for your feedback. We have passed on your feedback to Evie!
See you soon on GlobalExam,
The GlobalExam team
Very good experience with my CPF.
Very good experience with my CPF. The follow-up throughout the training is appreciable. Good platform.
23 May 2023
Unprompted review
Reply from GlobalExam
Hello Juliette,
Thank you very much for your review! We are glad you enjoyed your training experience with us and our CPF options. 😊
See you soon on our platform!
The GlobalExam team
Thieves
Thieves, the advisors do not warn that this is a recurring subscription that we must even terminate on the customer space. They don’t pay back either. I strongly advise against
3 May 2023
Unprompted review
Reply from GlobalExam
Hello Salah,
Thank you for your feedback.
We regret that you may have missed this important information.
Our payment system is indeed based on classic subscriptions with tacit renewal (such as Duolingo, Babbel, etc.).
We have done our best to make this system clear and visible on the site: the information is given on the pages presenting our courses, the subscription pages, the shopping cart and checkout page, in our T&Cs, in our FAQ and in your account settings.
Your subscription can indeed be terminated as soon as you wish in just a few clicks: go to your learning space and then go to your profile by clicking on your name at the top right of the screen. Then click on "Settings", then "Subscriptions" and the "Unsubscribe" button is available next to the active subscription.
We understand that this situation may cause you inconvenience but unfortunately, we have done our best to make this information visible throughout your shopping experience. If you wish to terminate your learning experience with us and haven't already, we kindly invite you to unsuscribe from your learning space as explained above.
Best,
The GlobalExam team
Ask for refund
Hi
i tried the free trail,but they really took money from my account,so its a false advertising, I wrote to them in all the 3 email,try to call the two phone numbers in the website,but still waiting for response.
I am asking for a refund,because I am not willing to prepare or pass the exam at this time.
I am still waiting for response!
24 April 2023
Unprompted review
Reply from GlobalExam
Hello Faical,
Thank you for your feedback.
In order to enjoy a free trial on GlobalExam, you do not need to fill in your bank details, you simply have to register with your email address.
If you were charged with a subscription fee, it means you actually filled in your bank details, accepted our terms and conditions and an additional statement that indicates that you have waived your right of withdrawal in order to access our Premium content right away.
Regarding your numerous emails and phonecalls, please know that we are closed on week-ends (as indicated on our website) and therefore could not answer the 3 messages you sent us right after your purchase, yesterday, on Sunday.
Nevertheless, please know that our teams are currently investigating your request and will come back to you as soon as possible.
Best,
The GlobalExam team
They are not answering my emails…
They are not answering my emails regarding the issue about changing servise. I asked for refund, from then I have no answer from them. I send many email without any answer.
I didnt recieved answers to many emails:
from 29.3., 30.3.,11.4.,13.4.
4 April 2023
Unprompted review
Reply from GlobalExam
Hello Ondrej,
We confirm that we have replied to you by email.
We look forward to hearing from you,
Kind regards,
The GlobalExam team
This a good platform to learn languages but not for exam
This a good platform to learn languages but this is not adapted for IELTS exam. There was no teacher trained for IELTS and in total there were maybe 15 teachers for english which is not enough, that's was quite complicated to get a class at the right time. In general this a good platform I recommend it but not for exam training.
1 March 2023
Unprompted review
Reply from GlobalExam
Hello Julie,
Thank you very much for this feedback! It is thanks to your feedback that we continue to improve the platform every day.
We hope that the platform was useful for your training! Feel free to contact support at support@global-exam.com if you need it.
Best regards,
GlobalExam team
Reply from GlobalExam
Hello François,
Thank you for your feedback. 😄
The GlobalExam team
Reply from GlobalExam
Bonjour Reeky,
Merci pour votre retour ! Nous sommes ravis que la plateforme vous plaise 😄
L'équipe GlobalExam
Super prof et super programme
20 January 2023
Unprompted review
Reply from GlobalExam
Bonjour Ayman,
Merci pour votre retour ! Nous sommes ravis que la plateforme vous plaise 😄
L'équipe GlobalExam
Reply from GlobalExam
Bonjour,
Merci pour votre retour ; nous sommes désolés si votre expérience ne vous a pas satisfait.
Je vous invite à nous contacter à support@global-exam.com
Bien à vous,
L'équipe GlobalExam
Reply from GlobalExam
Hello Ahmed,
Thank you for your feedback. 😄
The GlobalExam team
Some of words in transcripts aren’t…
Some of words in transcripts aren’t separated by spaces. Especially orange words.
Also some of dialogues aren’t recorded. Instead transcripts are proposed directly without choice.
11 December 2022
Unprompted review
Reply from GlobalExam
Hello Scott,
Thank you for your feedback.
I suggest you send the URLs of the concerned exercises to support@global-exam.com so we can check them up and take into account your recommandations 😄
The GlobalExam team
Support is quick and pleasant
30 November 2022
Unprompted review
Reply from GlobalExam
Hello Volcanios,
Thank you very much for this feedback on our Support team 😄
GlobalExam Team
It’s a good learning experience
It’s a good learning experience : interactive and challenging.
29 November 2022
Unprompted review
Reply from GlobalExam
Hello Mahuvivi,
Thank you very much for your feedback 😄
GlobalExam Team
Reply from GlobalExam
Hello Anass,
Thank you very much for your feedback ! 😄
GlobalExam team
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