Glasswells Reviews 

We came in for another mattress and headed straight to Sally-Ann, we know she is the perfect person to help as she just has so much knowledge. It's amazing to see how she knows what people will like and not like and she helped my son to choose his perfect mattress.

Also a big thanks to Beth Barker for your help and input!!

Very helpful efficient staff in dealing with my telephone enquiry for readymade curtains and subsequent collection from the Bury St Edmunds store

Emily was very helpful in getting some poles transferred from another store so I could have my order fulfilled

Another great service from Glasswells with our bedroom carpet installation. Competitive price (had 3 quotes) and excellent measuring service before hand. Have used them in the past and will continue into the future.

Lovely selection of goods, staff are very helpful.

High quality stock. Great staff. Fantastic range.

Very knowledgeable on the furniture we were interested in. Answered our questions and helped with the different wood and fabrics available.

I am satisfied because the staff attended to me immediately and recommended a good purchase. A wide selection and professionalism.

We have purchased a new mattress from Glasswells and received excellent service from the sales person (Jack Taylor) who was helpful and informative without being ‘pushy’. The quality of the products is always good and still good value.

Awesome customer service from start to finish. The two delivery blokes were lovely and quick, and the lady helping in store was great!

Chose to have some blinds measured & fitted. From visiting the store in Ipswich & then a very friendly professional lady coming out to visit right through to
the fitter, Lenny, installing the blinds, everything very very good.
Pleased with the product & all the staff we encountered.

The staff were lovely and all worked so harmoniously together providing a lovely atmosphere. Food and service was great. Restaurant was air conditioned, clean, comfy and spacious. We particularly enjoyed the fruit scones with clotted cream and jam! Scrumptious!

Lots of choice of beds and very helpful knowledgable assistant Sally Smith

Professional and friendly service from Carl and Tom. We’ll most certainly return!

Selection of blind by Charlotte, measuring service by Emma plus excellent fitting made it a pleasant experience.

We have just ordered a new bed, mattress and bedroom furniture at Glasswells and can’t praise them enough. Peter was very helpful and knowledgeable making the process very easy. I recently visited to see their display but wanted to compare with our local John Lewis where unfortunately no staff even came to help. So I returned to Glasswells with my husband and ordered. It’s a great shop with a fantastic range of furniture and accessories available.

Lawrence was very helpful and patient with me while I decided on my chair, fabrics and arm colours. Made the experience very easy. My daughters and Lawrence made the purcahse easy.
We also enjoyed a lovely lunch in the restaurant where the staff were lovely and had excellent service.
Mrs M Harvey

Taylor was really helpful with providing floor samples for us to test at home and advice for the best product for our needs. We felt he wasn’t trying to upsell us anything. Everything went ahead smoothly as planned and we are very happy with our new floor.

A special thanks to Steve Johnson (floor installation specialist) who did a spectacular job, his care and attention to detail was second to none. The detail and time that went into the installation was so professional and much appreciated, it really shows in the finished floor. We always knew our old floor was not great but thought it passable, but seeing the difference now made us realise it was apples and pears. We have been showing all our friends because it was so impressive. All those years of experience really shows. And Steve kept the place so tidy and even cleaned the floor before he left. So a huge thank you.

Glasswells have a great choice of garden products to choose from with a really good In store display.

The in store team are all so helpful,friendly and a real pleasure to deal with. We had a number of questions and they were able to call other stores, and, the suppliers to get the answers on sizing, lead times etc.

The lead time for delivery is really good, and the sales advisor we dealt with has been emailing me with updates of the products coming in so we know that everything is on track for delivery.

My wife and I really enjoy shopping at Glasswells in Ipswich, it is such a relaxed environment with a great team of people who only want to help, the Cafe is also a place to enjoy a meal or the wonderful choice of cakes.