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Review summary

Created with AI, based on recent reviews

Looking at 959 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, often highlighting its quality and ease of use, which allows them to achieve salon-like results at home. Many appreciate the wide range of colors and the durability of the product, noting that their nails become stronger and last for weeks without chipping. The customer service also receives high praise for being incredibly helpful and responsive. However, some people mentioned difficulties with the removal process, finding it time-consuming or damaging to their nails, leading to fragility. A few others noted that the product did not last as long as expected, with some experiencing chipping after a shorter period.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers are impressed with the quality and durability,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the products for being hard-wearing and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Customer service

People report overwhelmingly positive experiences with customer service. Reviewers consistently praise the... See more

Service

Reviewers mention positive feedback about service, highlighting excellent customer service with quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Glamrdip has changed my nails from being boring and plain to beautiful and easy to do at home. The kits come with everything needed making it so smooth sailing and easy to follow. The process itself i... See more

Rated 5 out of 5 stars

I’ve loved Glamrdip for a while now and finally invested in the e-file but found I needed some help and advice on additional drill bits. I posted on the Facebook and instead, on that very same evening... See more

Rated 5 out of 5 stars

Switching from professional nail salon to home nails since using Glamrdip and i love it! Really easy to use and doesn’t damage the nails at all. I will say it takes me a while to do my own nails but m... See more

Rated 5 out of 5 stars

I am extremely pleased with this product, having recently bought the kit. I am on a learning curve because it is different to anything I have used in the past, but with just a couple of applications... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Strong and Pretty!

My nails are so much stronger! It's easy to use, and I love the colours. The fact that you can do your own french tip that looks professional is amazing and so pretty!

Also customer service is fantastic, I had a couple small issues with delivery and online codes, and the service team helped me, replying within an hour (not days) and even gave me a free colour for my troubles!! Looove!

19 March 2026
Unprompted review
Rated 4 out of 5 stars

Takes some practice to use but worth persevering

It’s taken me a few times doing it to be confident (so don’t expect perfect results first time!) but now I’m able to do a decent job of using these products and I now get compliments for the outcome which is very satisfying! My nails are longer, stronger and healthier than ever which is amazing. It is much harder/more time consuming to take off than I was expecting so don’t try to do it when you’re in a hurry. Also the colours aren’t named so I’ve started putting a blob of each on the lid so I know which one is which (they can be hard to tell apart in the pot)

20 March 2026
Unprompted review
Rated 4 out of 5 stars

Best value for money

This company have excellent customer service and went out of their way when I found the process trickier at the start. They gave me more advice and replaced some liquids that I’d contaminated for free. It didn’t take long after that to get the hang of it and I’ve saved so much money doing my nails like this. I’ve spent £120 in one year and have had beautiful nails non stop. I generally get around three weeks from each set but if one does chip or pop off it’s easy to re do and doesn’t cost more. It does take time to do but it’s way cheaper than other methods including the stickers I’ve seen from various companies. As they last so long and look lovely I don’t mind spending time every three weeks. I’ve got it down to about 1 hour 45 mins now! The only issue I have is the base and glow never last as long as the other liquids. With my last order I got a £25 gift so I used it to order some spare liquids. I’m a bit disappointed I didn’t get that this time so will have to pay for another base and glow. I find that after three months if I do this I can get six months before I need to do a bigger order!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Free of nasties & Outstanding Customer Support

I love the fact this product is free of the nasties most other nail products contain. Customer service is so helpful & will do all the can to sort any issues I was having with my manicure, including replacing product & gift vouchers for nail tips more suited to my nail shape. With issues sorted, my manicures are lasting brilliantly!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

JUST WOW

JUST WOW! 💖 I’m shocked with how clean they look, like salon quality from home! Even the top coat at the end only takes 3 minutes to fully dry… it blew me away! I wish I knew about this sooner!

17 March 2026
Unprompted review
Rated 1 out of 5 stars

Still not received my order!

I placed my order on 25th February, this was placed with a Shipping Method of Royal Mail 48 hour tracked. I understood this would mean delivery in around 3-5 days to allow time for processing. On 27th Feb I received an email with a tracking number to say they had dispatched the order to Royal Mail. 3 Weeks later there is no update, Royal Mail are still saying they are waiting to receive the order!

The first explanation for delay was a large backlog of orders, I was asked to rest assured and my order was on track to be dispatched that week (week ending 6th March). After no further update I was then told the reason for delay was out of stock items but they had arrived in stock on 9th March and again told my order has been dispatched. How can they tell me my order is still on track when it literally fell off the track after the first week of waiting. Their website is still saying ‘Free 2 Day Delivery UK’ but how is that possible when they can’t even get 3 week old deliveries out?

I am still waiting for my delivery! I have been offered a £9 gift voucher, a 10% refund and I am sure after the email I sent today they will offer me something else. I just want my order! What I was expecting to take a week at the most has now taken more than 3 weeks to even be received by the company making the delivery and it is unacceptable. Their advertisements are all over social media as to how great it all is, I am sure the product is wonderful but only if customers actually receive their goods.

17 March 2026
Unprompted review
GLAMRDiP  logo

Reply from GLAMRDiP

Hi Natalie,

Thank you for taking the time to leave this review. I’m so sorry this was your initial experience with us. I can completely understand how upsetting it is when something you were looking forward to ends up feeling drawn out, unclear, and far more frustrating than it ever should have been. That is never the kind of experience we want anyone to have with us, and I’m genuinely sorry this has been your impression of GLAMRDiP 😥

Your order unfortunately fell during a major warehouse transition on our side, and this created more disruption to dispatch than we were comfortable with. But I also know that from your perspective, the important part is simply that your order did not arrive as it should have, and that the communication around it did not give you the clarity or reassurance you deserved. What should have felt exciting and straightforward ended up becoming a real disappointment, and I’m truly sorry for that.

At this point, I don’t want to offer you more explanations while you’re still waiting on the order you were excited to receive. We would much rather acknowledge the experience for what it has been and put things right properly. To help make up for the delay and disappointment caused, we would be more than happy to issue you a full refund, and of course, still ensure you receive your kit as well.

If you’re open to it, please send us a direct message via Facebook Messenger or Instagram, or email team@glamrdip.com and mark it for Patricia, and we’ll pick this up as a priority. I’d really love the chance to personally make sure this is looked after properly.

Natalie, I’m genuinely so sorry again. This should have been a lovely parcel to receive, and I hate that it’s ended up being such a frustrating experience instead. Thank you for raising it so honestly, and I really do hope we get the chance to turn things around for you.

Kindest regards,
Patricia
@GLAMRDiP

Rated 5 out of 5 stars

The BEST MANI yet!

The best mani yet! It’s packaged perfectly, equipped with what you need! Everything is quality and can tell made with care.
No more cancerous uv lights/products for me! This is all you need.
Can not recommend this enough!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Love This!!

I was looking for a cheaper option than acrylic fills at the salon, so I did my research in this seemed like a good option. My order got damaged in transit, and the customer service was amazing when I contacted them. Then when I did my first Mani I reacted to the chemicals and when I contacted them to do a return, they sent me the sensitive line for free and it’s amazing! Customer for life! You just have to read the instructions and take your time

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Practice will make perfect.

After a disastrous first attempt of bulbous fat nails, I replied to the team after receiving an email from them asking how I was going. Excellent reply came very quickly with heaps of step by step advice. With their detailed instructions, and video tutorials from YouTube my 2nd set was so much better. I still have quite a way to go but determined to get it right. I felt customer service was excellent. I didn't feel fobbed off like other places. Which gives you a feeling that they care.
I did have "flu dip" or hayfever after 1st attempt but 2nd time I wore a mask and had no reaction at all. So far I am extremely happy with product and company and I am a person that struggles with ordinary nail polish!

15 March 2026
Unprompted review
Rated 3 out of 5 stars

I recently did a test run with Glamrdip…

I recently did a test run with Glamrdip on my short nails. The application process was straightforward, but after completing the four recommended layers, the result felt quite thick on nails this short. Because of that, the finished look wasn’t as natural as I’d hoped.

I’ve removed it for now and plan to try again once my nails have grown out a bit more. I think it may work better with a little more length so the layers don’t build up as heavily. Looking forward to giving it another go when my nails are longer.

15 March 2026
Unprompted review
GLAMRDiP  logo

Reply from GLAMRDiP

Hi Linda,

Thank you so much for taking the time to leave such a thoughtful review. It truly means a lot to hear that you’re excited to try again once your nails have a little more length 💜

I’m so pleased to hear that you found the application process straightforward. At the same time, I completely understand what you mean about the finished result feeling a little thick on shorter nails and not looking quite as natural as you’d hoped. That can definitely happen on very short nail lengths, as the product naturally has less surface area to sit across, so the layers can appear more built up than they would on longer nails.

The good news is that this can usually be adjusted quite easily with a few small tweaks. Applying very thin layers, brushing off excess powder really thoroughly between each coat, and refining the surface after activation can all help create a smoother, more natural-looking finish. Some customers with shorter nails also find that using slightly fewer layers, where suitable, gives them a look they prefer.

You’re also absolutely right that a little extra length can help the system sit more evenly. Another lovely option, if you’d like to enjoy the look sooner, is using nail tips to create a little added length before applying. That gives you a little more room to work with and can often help create a slimmer, more natural overall appearance. We’d also be more than happy to send you a pack of our pre-shaped nail tips in your preferred shape to try.

Whenever you feel ready to give it another go, we’d be so happy to help with personalised tips based on your nail length and the kind of finish you’re after. We really want your next set to feel much closer to what you had in mind x

Thank you again for sharing your experience so openly. Feedback like this is incredibly helpful, and we’re truly grateful you took the time to share it with us.

Warmest wishes,
Daniella
@GLAMRDiP

Rated 1 out of 5 stars

I wanted to like this product as i…

I wanted to like this product as i wanted to move on from Shellac. But i found it very difficult to apply and take off, despite following all instructions to the letter. I hated the result and found removing the product was a nightmare. I followed all instructions and used a bag of remover in rice and warm water for 20mins. The nail colour would not budge. I kept trying and it eventually took an hour which ruined my actual nails. I feel like I've wasted 80 euro as I can't use this kit again. Back to Shellac it is once my nails recover. Btw it also took nearly three weeks for the kit to arrive in the first place.

Update: I can't fault Glamrdip's customer service as they refunded me in full for the product due to my experience with it. Thanks to Patricia for her assistance with this.

15 March 2026
Unprompted review
GLAMRDiP  logo

Reply from GLAMRDiP

Hi Eilis,

Thank you for taking the time to share your experience. I’m genuinely very sorry to read how frustrating this has been for you. You absolutely deserved a much smoother experience than the one you described, and I’m really sorry that both the application and the removal ended up feeling so difficult 😥

I also want to acknowledge your comment about the application itself. Our system is a little different from Shellac and other gel systems, and there can be a slight learning curve during the first set or two while getting a feel for the right layer thickness and timing. Many people find the first couple applications the trickiest simply because it’s a slightly different rhythm compared to gel polish. The good news is that once the technique clicks, most customers find it becomes very quick and straightforward. We’d really love the chance to walk you through some personalised tips and tricks based on your setup and environment to make the process much easier.

From what you’ve described, the removal process in particular sounds like it was far more challenging than it should have been. With our recommended method (using our Remove Solution and ergonomic Remove Bowl), the system should gradually soften and lift away once it has fully broken down. If it remains stubborn and won’t budge after soaking, it usually means the product hasn’t been able to soften evenly through the layers. That can sometimes happen when layers are a little thicker than intended (very common on a first set), when the surface hasn’t been filed enough to allow the remover to penetrate properly.

What concerns me most from your message is the part where you mentioned your natural nails being affected during removal. That usually happens when the product hasn’t fully softened and extra pressure, scraping, or filing is needed just to get it off. When removal becomes a struggle like that, it can unfortunately put stress on the nail plate as well. I’m truly sorry that this was your experience, because the system should never leave you feeling like you’ve had to force anything off your nails.

I also want to acknowledge the delivery delay you mentioned. Around the time many of these orders were dispatched, we were transitioning between warehouse partners while also managing unusually high order volumes across several promotions. During that overlap, a small number of shipments were unfortunately caught between facilities or routed more slowly than expected, which led to delivery times stretching longer than they normally would. While some parts of that sit outside our direct control once parcels are with couriers, it is still your experience with our brand, and I completely understand how waiting nearly three weeks for a kit only adds to the disappointment when things then don’t go smoothly.

We would genuinely love the chance to make this right for you. If you’re open to it, we would love to send you our Remove Solution and Remove Bowl. If you feel the system simply isn’t for you, that’s completely okay too. We’re more than happy to extend our Love It or Your Money Back Guarantee beyond the usual 30 days to make sure you’re not left feeling out of pocket 💜

When you have a moment, please reach out to us at support@glamrdip.com and if you mention ‘Patricia’ I’d love to personally take care of this for you
Thank you again for sharing this, Eilis. We really do appreciate the feedback, and we’d truly love the chance to help turn this around for you.

Warmest regards,
Patricia
@GLAMRDiP

Rated 5 out of 5 stars

Try it what a saving to the salon

I did not think this would work but its great. I am no way perfect yet but each time i do better. I have also done my toe nails over 2 werks ago and still going strong
Very happy customer

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Having tried a couple of other home kits before I was dubious because I never mastered them. I decided to try Glamrdip because the process looked quicker and easier, I’m pleased to say it is. If you follow their instructions you end up with a pretty good set of professional looking nails. Admittedly I’ve only used it once but the signs are there…. I’m impressed!!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Really good customer service

Really good customer service, followed up with me where there was a postal delay.

Product easier to apply than I had anticipated. Feels like a professional finish, three days on and it still looks amazing, no chips, or dullness, which is a first for me with home nail kits!

I'm looking forward to trying the other colours I purchased!

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Save on salon quality products

Great products, beautiful colours. And the company and comunity is very helpful. Nice way to save money and still have lovely nails. Lots of clear instructions on how to use the products. Pretty easy for first timers

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Love it

I received my package this morning and I’m absolutely loving the manicure—thank you so much! The colors are beautiful and I can’t wait to try all the amazing shades.

Although the delivery took a little over a month, the team was incredibly supportive throughout the process and went above and beyond to make sure the package reached me successfully. They even added a few lovely freebies to the order, which was such a nice surprise.

This is definitely going to be worth the money on the long run and such a peace of mind knowing there are no nasties.

Really appreciate the great customer service and the quality of the products. Looking forward to using more of the colors!

12 March 2026
Unprompted review
Rated 5 out of 5 stars

I love this product

I love this product! It is so simple and easy to use and gives a great professional finish. Customer service with this company also was amazing, they went above and beyond to answer my questions.

10 February 2026
Unprompted review

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