Glamping Hub Reviews 

Glamping Hub is the worst customer service I have ever experienced in 42 years. I would give it a ZERO if that was an option. I have never written a negative review before because I understand things happen and we are all human but they are really terrible.

Glamping Hub double booked the place I rented months ago and then CANCELED MY TRIP BY EMAIL THE DAY OF OUR VACATION WHEN I WAS ALREADY ON MY WAY - 2 HOURS FROM HOME! I frantically called and they would not answer the phone! They knew the day before they double booked and did not have the courtesy or professionalism to call me. They literally left me and my family stranded on the side of the road hours from my home and wouldn't answer the phone. They did not offer to help find me lodging. They did not offer any compensation. They called back a week later after and left a message telling me to email them. The host felt so bad for us that she had to Venmo me the refund from her own pocket so we could try and make other accommodations because neither of us were getting responses from them. If she wasn't so thoughtful, we'd probably still be waiting for our refund.

I can't believe a company would have such disregard for their customers.

Terrible experience. Made multiple attempts to book and the host declined with no explanation other than "host has issue with availability". There should be no option to request to book if the property is not available! What an absolute waste of time messaging the host and waiting for a response. And as a result of that, I lost out on other spots on Airbnb. Don't bother with this site.

Total waste of time, not responsive staff, tried booking two locations, no answers, called support, no answer.

I wish I could give 0 stars... my first time using the site excited to plan a safe trip for my kids. I've made 5 ATTEMPTS to make a reservation.

1) the availability you see is NOT the true availability. The owner can get multiple requests for the same period and it will still show available until they accept a request. This should be REAL TIME.
Each reservation has been declined after 2 weeks of attempts.

2) it will take days to get response, so any other places you're considering now cost more because prices can change.

Such a disappointment and now my kids are excited over the original place we tried. So trying to figure something out.

Honestly, trying to set up your units on this site is a virtual nightmare. And there is zero customer service to help. The Help button just leads to an Error page and if you email them you simply get an auto-reply that says they are backlogged. Backlogged during Covid? Doing what exactly when everything is shut down? I am very unimpressed with this site. Can't imagine if a host or guest had a real problem, what kind of help you would get.

I made a reservation and then, less than 48 hours until my arrival, the host said he can’t seem to get the payment from Glamping hub so he could not accomodate me. So I made a different reservation. That turned out to be the same owner and he wrote and said that, again, he could not accomodate me. So I then made a third reservation on a different site. Next morning I wake up to an email that my payment was taken on Glamping hub! So after telling me he could not accomodate me, the host took my money. Luckily, I was able I cancel the third reservation. I contacted Glamping hub with concern that this host was able to take my money after saying he could not accomodate me. Their response? “Sorry for the inconvenience. Glad it worked out.”

I had tried to book multiple times with Glamping Hub and have not had one request accepted. 1. Host never replied in time so I had to cancel my request the day before. 2. The days I requested to stay were not actually available even though it said available on site(has happened more than once) 3. Had host cancel for no reason given. Would not recommend this site at all!!

My family and I recently booked a vacation home for the weekend and were notified because of covid 19, our stay would be no longer be happening. Then a few moments later, we were then told that this didn’t occur to us. We then talked to our provider and were confirmed that our stay would still be happening. Then last minute, the day we were supposed to leave we were told our trip was canceled. This site is really unreliable and absolutely scam.

I thought glamping meant glorified tents, then you would be wrong. There are all kinds of glamping accommodation available on the website, from the traditional such as wooden chalets and safari tents to the more unusual, including yurts, tipis, bubbles, and caves.

When Glamping Hub reached out to ask if we’d like to try one of their properties, we started scouring their site to find something that looked fun and was relatively close to home. We eventually matched up our availability with accommodation availability and chose to head to the ocean on the Long Beach Peninsula.

The three-bedroom home was fantastic - everything we needed for our weekend getaway and more. While we enjoyed exploring the Long Beach area, even better was staying in and enjoying our glamping locations.

Big props for Glamping Hub's site, system, and properties.

I had a good experience with Glamping Hub. I stayed in treehouses that were posted on their site. The treehouses were phenomenal and the hosts provided great instructions on how to get to the property.

As a journalist specialising in glamping I've had the pleasure of being alerted to many of the loveliest glamping sites in the world. Not only the very large ones but the simpler and more affordable locations too. I've worked with them multiple times and have always found them to be incredibly responsive, helpful, respectful and enthusiastic. From a business point of view, they are invaluable to my brand.

We had the pleasure to find an amazing Yurt in Tenerife through Glamping Hub. It was a very unique and fun experience.
The hosts were just lovely and the location fantastic!! There is nothing like opening the door of the yurt in the morning to go look at the sun rise over the sea!
I strongly recommend using Glamping Hub if you want an original experience!!!

Host cancelled at last minute without providing any reason. Couldn't find anywhere else to book in that area. We had to cancel our other planned activities costing us a pretty penny. Thank you Glamping Hub for ruining my husband's birthday.

10/10 from us!
Easy to book, including the ability to specify right down to the finest of details. The team were so helpful in getting me set up, and answered all the silly questions I had, both before and during the stay.
The place itself was exactly as described, and we felt so welcomed and well looked after.
Thank you for being everything and more Glamping Hub!

i found the stay is very peaceful and relaxing! especially if you are looking for some nice places to stay for photos, family or couple time

Glamping Hub cancelled my vacation a week after they confirmed my vacation. They said the host did not list the prices in their website properly, and would not rent to me at the price that was listed, confirmed and paid for. I will never use glamping hub again, as they should have handled this discrepancy since the vacation was not only confirmed but paid for. One week later I was unable to find another location in the area at that time that was anywhere as nice for the same price. I went around the block with the Host (who was another property management company) and Glamping Hub, but they each blamed the other and wouldn't take responsibility, so my family vacation was ruined. Do not trust this website!

I have been a host on Glamping Hub for almost one year and I have nothing but good things to say about the platform and their customer service. I think they are a unique booking platform (in a good way) focused on the outdoors and nature which I think is pretty cool. Their customer service has been great in all instances helping me book guests for cozy weekends away. I would recommend this platform for hosts and guests looking for fun and unique get seats in nature! One last note, as a host their marketing department has been great in helping me market my cabin. You don’t see this with other rental platforms.

I booked 2 days for me and my wife.when we got there the place was disgusting and run down. We ended up having to get a hotel room instead. Glamping hub can only say they are sorry and it's up to the host to give refunds.very disappointing. I won't be going through them again.

We have tried twice to book a rental and the owners never confirmed the rental for us. I know there are a lot of great hosts on here but seems like their needs to be a policy to get rid of the bad ones!