Glacier Fresh  Reviews 

433
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent water quality, noting how fresh and crisp it tastes while being much more affordable than original brand alternatives. Consumers also note that the replacement products are simple to install and fit their refrigerators or home filtration systems seamlessly without any trouble. Some reviewers were not happy with compatibility issues, mentioning that certain replacement filters did not fit their specific machines properly or failed to be recognized by electronic sensors. A few people additionally noted occasional shipping delays, tracking challenges, or minor delivery hiccups when waiting to receive their ordered items.

What people talk about most

Product

People report positive experiences with the product, highlighting that the water tastes delicious and clean... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with filters that deliver... See more

Order

Consumers find order to be positive, highlighting quick delivery times and an easy ordering process.... See more

Price

Clients share positive opinions on price, noting they are much more affordable and available at a fraction of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered glacier fresh and since we’ve been using it I can honestly say it lasted longer than the original water cartridge that was in the ge fridge when new. Shipping is fast and these replacement of... See more

Company replied

Rated 5 out of 5 stars

Love love LOVE this water filter so much that I’m purchasing another one for my wellness studio. Great design. Filter so easy to use. Count down clock of 90 days to help you keep filter fresh. I have... See more

Company replied

Rated 5 out of 5 stars

Bought an under sink ro the U03 and it was amazing. I didn't realise this doesn't use power unlike other competing models. Installation was pretty simple but I had to add a few parts because I... See more

Company replied

Rated 5 out of 5 stars

I ordered the machine was very happy with it a short time later the cold water was not working, I contacted Glacier Fresh, they rectified the problem really quick and sent me a new replacement unit.... See more

Company replied


Company details

  1. Water Filter Supplier
  2. also in
  3. Drinking Water Fountain

Written by the company

Glacier Purity, Tech Guarding Every Drop. At Glacier Fresh, our journey began in 2015 with a simple yet profound mission: to make fresh, healthy water accessible to every home. What started as a quest to redefine water purification has grown into a legacy of trust, innovation, and responsibility—one that now touches 8 million lives across North America.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

433 reviews

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4.6

All reviews

(433)

220 reviews in the last 12 months

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Rated 5 out of 5 stars

My Glacier Fresh was very easy out of…

My Glacier Fresh was very easy out of the box, to install. Changing the filters is very easy. The quality of the water after going thru the filters is great. Good tasting water..

21 July 2026
Unprompted review
Glacier Fresh  logo

Reply from Glacier Fresh

Reading your message honestly made our whole team smile.😇

We're absolutely delighted to hear that your Glacier Fresh system was a breeze to set up right out of the box – that’s exactly how we want it to be. And knowing that changing the filters is easy for you? That’s music to our ears. We designed it with real people in mind, not just engineers!

But the part that truly warms our hearts is that you're loving the taste of the water. That’s our ultimate goal – to bring you fresh, clean, great-tasting water every single day, without any fuss.

Thank you for trusting us and for taking a moment to let us know we're on the right track.

If you ever need anything – replacement filters, tips, or just a chat – we're only an email away.

Wishing you many more glasses of delicious water!

Rated 5 out of 5 stars

Solid Replacement - Would Recommend

The Glacier Fresh air and water filters are a solid replacement for my LG Refrigerator. The installation was simple (literally pop in and out), shipping was quick, the water quality has remained constant, and the prices are much more affordable than LG.
Be aware that the bundled products ship separately, so you might received them on different days. Initially I thought I was missing half of my order, but Customer Service was quick to h

10 May 2026
Unprompted review
Glacier Fresh  logo

Reply from Glacier Fresh

It’s not every day we get such a detailed, honest, and helpful write‑up – and we genuinely appreciate the time you took to share all of this.

What made us smile most? The fact that you gave our filters a fair shot against your LG original, found the installation a breeze, and felt the water quality held steady. That’s exactly what we hope for, and hearing it from you confirms we’re on the right track.

And yes – you’re absolutely right about the separate shipping! We know it can be a little confusing when boxes show up on different days, so we're really sorry for that initial moment of panic. But we're also so glad our customer service team could jump in quickly and clear things up for you. That’s what we’re here for – not just to sell filters, but to be there when something feels off.

Your honesty about the shipping experience is actually super helpful for us too – it reminds us to keep improving how we communicate about multi‑item orders. So thank you for that as well.

Please know that we’re always just an email away if you ever have questions, need help, or just want to share more feedback (the good and the not‑so‑good – we welcome it all).

Wishing you many more months of clean, crisp water and one less thing to worry about in the kitchen!🥰

Rated 5 out of 5 stars

Customer service was great

Customer service was great, I had a problem with a filter and they resolved the problem. Very professional

20 July 2026
Unprompted review
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Reply from Glacier Fresh

Thank you for sharing your experience – it means a lot to our whole team.😊

We remember your case well, and we’re truly glad we could help sort things out. When a filter doesn’t work as expected, it can be frustrating, so we really appreciate your patience and the trust you placed in us. Knowing that you saw our efforts as professional and that we could resolve the issue to your satisfaction – that’s what keeps us going every day.

If you ever need anything in the future – even just a quick question – please know we're just an email away. We’d love to stay connected.

Wishing you many perfect cups of water ahead!

Rated 5 out of 5 stars

Arrived on time works great

5 May 2026
Unprompted review
Glacier Fresh  logo

Reply from Glacier Fresh

We just had to write and say a huge thank you for your lovely review. Reading that your order arrived on time and is working great honestly made our whole team smile – and it means more to us than you might think.

We put a lot of care into every filter we make, so knowing that it’s doing exactly what it should for you is the best reward we could ask for. It’s customers like you who remind us why we love what we do.

If you ever have any questions – about the product, maintenance, or anything at all – please don’t hesitate to reach out. We’re always here, and we genuinely love hearing from you.

Wishing you many glasses of great‑tasting water ahead.💧

Rated 5 out of 5 stars

Great inexpensive replacement for the…

Great inexpensive replacement for the OEM filter

19 July 2026
Unprompted review
Glacier Fresh  logo

Reply from Glacier Fresh

Thank you so much for taking the time to leave this! We’re honestly so happy to hear that our filter worked out well as a great, budget-friendly alternative to the OEM one. That’s exactly what we set out to do – give you solid performance without the crazy price tag.

It means a lot to us that you gave our brand a try and took the time to share your experience. Feedback like this reminds us why we do what we do. We know how frustrating it can be to overpay for name-brand filters, so it feels really good to know we could save you a little money and still keep your water tasting fresh.

If you ever have questions or need anything down the road, please don’t hesitate to reach out – we’re always happy to help.

Thanks again for choosing Glacier Fresh, and we hope you enjoy every glass!😇

Rated 5 out of 5 stars

My GE 4 Door is Happy!

The filter worked as promised in my GE 4 Door Refrigerator. The electronic "chip" thingy has made my GE happy, even though it is not a GE filter. The price is much better than GE. The fit was perfect. Their website was easy to navigate. The purchase process had no pain points. And the delivery was quick. The taste of the water is at least equal to the GE filter.

15 July 2026
Unprompted review
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Reply from Glacier Fresh

Thank you so much for taking the time to write this. 😊

We're absolutely thrilled that your GE 4‑door is happy (and we love that the little electronic chip passed the "official GE test" ). Knowing that the fit was perfect, the water tastes every bit as good, and the price gave you some relief — that's exactly what we aim for.

It also means a lot to hear that our website and checkout process felt smooth and painless. We know life is busy enough, so we try hard to make the whole experience from browsing to delivery as simple as possible.

Your kind words remind us why we do what we do. Thank you for trusting us with your fridge — and for taking a moment to share your story. If you ever need anything, we're just an email away.

Enjoy every glass of that clean, crisp water — you deserve it.💧

Rated 5 out of 5 stars

I got this glacier fresh water machine…

I got this glacier fresh water machine over a years ago my son Michael had a kidney transplant and we have well water. It has been a great saving for us not to mention the clear refreshing taste of water. It is truly a blessing to have it.

15 July 2026
Unprompted review
Glacier Fresh  logo

Reply from Glacier Fresh

We read your message and honestly, it gave us chills – in the best way possible. 🤗

Thank you for sharing something so personal with us. Knowing that your son Michael is doing well after his kidney transplant, and that our little water machine has been part of your family's journey – that means more to us than any sales number ever could. Well water can be tricky, and we can only imagine how important clean, great‑tasting water is for your household.

The fact that you've been using it for over a year and still call it a blessing? That's the kind of feedback we carry with us every single day. We're so glad it's been a saving for you – not just in cost, but in peace of mind and everyday refreshment.

Please give Michael a high‑five from all of us at Glacier Fresh. And know that we're here if you ever need anything – replacement parts, tips, or just to say hi.

Wishing your whole family health, happiness, and many more crisp glasses of water.

Rated 5 out of 5 stars

I was skeptical these would work in my…

I was skeptical these would work in my refrigerator. I use the GE with the chip in them. They cost almost double at Home Depot. I was wrong. These filters are great. They work with my refrigerator and less expensive and the water comes out tasting great.

14 July 2026
Unprompted review
Glacier Fresh  logo

Reply from Glacier Fresh

Your review honestly made us smile 😇

Especially that part about being skeptical. We totally get it! When you're used to buying the big-name brand with the chip and paying nearly double at Home Depot, it's only natural to wonder if a more affordable option can really hold up.

So reading that we proved you wrong? That's the best kind of feedback we could hope for. We're thrilled that our filters not only fit your GE perfectly but also deliver great-tasting water without breaking the bank. That's exactly what we set out to do – give you quality you can count on at a price that feels fair.

Thanks for taking a chance on us – and for taking the time to share your experience with others. It means a lot to know we've earned your trust.

If you ever have questions or need anything, we're just an email away. And hey, enjoy every glass of that crisp, clean water!

Rated 5 out of 5 stars

The Glacier Fresh refrigerator water…

The Glacier Fresh refrigerator water filter does improve our hard water taste since we started using them 1.5 years ago. I would recommend this filter to any hard water residence that wants to improve their tap water taste and quality without hesitation.

12 July 2026
Unprompted review
Glacier Fresh  logo

Reply from Glacier Fresh

thank you for taking the time to share your experience. Reading your message honestly made our day.😊

Knowing that you've been using our filters for a year and a half and that they've made a real difference in your tap water – especially with hard water – that means the world to us. That's exactly why we do what we do.

And your recommendation? That’s the highest compliment we could ever ask for. We're truly grateful that you'd vouch for us to other hard‑water households out there.

If you ever need anything – filter advice, help with installation, or just a chat – we're always here.

Wishing you many more glasses of great‑tasting water

Rated 5 out of 5 stars

Quality Water Filters

The product is quality. The filters work effectively, fit perfectly, and often provide water taste as good as, or better than, the original filters. The price was great compared to brand-name alternatives. This is a cost-effective choice without worrying about the performance. The web site is easy to use and locate product as is the ordering process. Shipping and customer service was extremely responsive and helpful.

I will definately be back when I need additional filters, but it may be awhile. I bought 6 on my first order!

If you've never been on the glacierfreshfilter.com website, go try it out and check out the Glacier Fresh products. Cheers!

18 June 2026
Unprompted review
Glacier Fresh  logo

Reply from Glacier Fresh

We’ve read your message a few times now—not because we’re fact‑checking, but because it just made us feel so genuinely proud of what we do. 😉

Thank you for taking the time to share all that detail. When you said our filters taste as good as or better than the originals, that’s the kind of feedback we secretly hope for but never expect. And you bought six on your very first order? That takes guts—and it also tells us you trusted us right out of the gate. That trust is something we don’t take lightly.

It also warms our hearts that you’d point others to our site. That’s the highest compliment a small team like ours can get—word of mouth from someone who’s actually used the products and loved them.

Whenever you run out of those six (which, let’s be honest, might take a while!), we’ll be right here, same friendly faces, same clean water.

Until then, enjoy every glass—and thank you again for being the kind of customer that makes our work feel like more than just a job.

Rated 5 out of 5 stars

GlacierFresh filters and customer service are great !

GlacierFresh filters are the same, if not better than OEM filters that cost much more. I had a hiccup in the receipt of my order but Olivia in the customer service department was very helpful in rectifying the issue.
I will definitely be ordering from Glacier Fresh again.

2 July 2026
Unprompted review
Glacier Fresh  logo

Reply from Glacier Fresh

Wow—thank you so much for this warmly message.

Hearing that you love our filters as much as (or even more than!) the big-name brands means the world to us. That’s exactly why we do what we do—great water shouldn’t cost a fortune.

And a special shout‑out for mentioning Olivia—she’s going to be over the moon when she reads this! We’re so glad she could smooth things over when that order hiccup happened. It’s never fun when things go sideways, but knowing we could make it right for you is what keeps us going.

The biggest compliment? You said you’ll be back. That’s everything to us.

So whenever you need filters, or just have a question, or want to say hi—we’re always here.

Until next time, cheers to clean, tasty water and happy customers like you!🥰

Rated 4 out of 5 stars

Ordering the filters was easy

Ordering the filters was easy. Pricing is a bit too high, but, otherwise, the product is fine.

29 June 2026
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Reply from Glacier Fresh

Thank you for taking the time to share your thoughts – we really appreciate it.

It's great to hear that ordering the filters was a smooth process for you. We've tried to keep things as simple and hassle‑free as possible, so knowing that part worked well is definitely a win in our books.

And we hear you on the pricing – honestly, that's fair feedback. We put a lot into making our filters effective and reliable, but we also know that everyone's budget matters. We do run occasional promotions and offer subscription discounts for regular orders, which can help bring the cost down a bit. If that's something you'd be interested in, feel free to check out our website or drop us a line anytime.

That said, we're really glad the product itself is working fine for you. That means a lot to us.

Thanks again for being honest – it helps us get better, and we genuinely appreciate customers like you.

Wishing you plenty of great‑tasting water ahead!😊

Rated 5 out of 5 stars

We (my dog and I) drink a lot of water

We (my dog and I) drink a lot of water. A gallon a day between us! The water is fresh a cool and as tasty as water can be!! The system is easy to use and complimentary to my kitchen style! The price was fantastic and the quality is excellent!

10 July 2026
Unprompted review
Glacier Fresh  logo

Reply from Glacier Fresh

Wow – thank you so much for this lovely message! It honestly put a big smile on our faces.

First of all, please give your dog a scratch behind the ears from us – sounds like you two are the ultimate hydration team! A gallon a day between the two of you? That’s impressive! We’re truly happy that our pitcher can keep up with your thirsty lifestyle and that the water stays fresh, cool, and tasty (as tasty as water can be, right? 😄).

It also means a lot to us that you find the system easy to use and that it fits right into your kitchen style. We put real thought into making sure our products aren’t just functional but also look nice sitting on your counter – so hearing that means the world to us.

And your kind words about the price and quality? That’s the best compliment we could ever ask for. We work hard to make great filtration accessible, and knowing we hit the mark for you makes it all worthwhile.

Thank you again for taking the time to share your experience. If you ever have questions, or if you feel like sending us a photo of your dog enjoying that fresh water, we’d absolutely love to see it!

Cheers to you and your four‑legged drinking buddy. Stay hydrated!😉

Rated 5 out of 5 stars

Very happy with my decision to try…

Very happy with my decision to try Glacier water filter.
Low price.
Easy installation. Great tasting water.
Will purchase again.
Thank you Glacier!

9 July 2026
Unprompted review
Glacier Fresh  logo

Reply from Glacier Fresh

Wow – thank you so much for taking the time to share this! Reading your message honestly.

We’re really glad you decided to give Glacier a shot, and even happier that it’s working out so well for you. It means a lot to hear that the price felt right, installation was a breeze (we know that’s a big one!), and most importantly – that you’re enjoying the taste of the water.

That’s exactly what we hope for every single customer.

And knowing you’d buy again? That’s the best compliment we could ask for. We’ll be right here when you’re ready, and if you ever have questions or need anything at all, just drop us a line.

Thanks again for your kind words – they truly mean a lot to our whole team.🥰

Rated 3 out of 5 stars

They show a 30% off coupon for tge…

They show a 30% off coupon for the under the sink system, but then tell you is no good and then give you a 5% off. Bait and switch?

29 June 2026
Glacier Fresh  logo

Reply from Glacier Fresh

Thank you for sharing your experience with us – we truly value honest feedback, even when it’s not all positive.😊

We are genuinely sorry to hear about the confusion regarding the coupon for our under‑sink system. We completely understand why that situation left you feeling disappointed, and we can see how it might have seemed misleading. That was never our intention, and we sincerely apologise for any frustration this caused.

After looking into our records, we believe the 30% coupon you saw may have been tied to a specific promotion that had either expired or applied to a different product line. However, we realise that this was not made clear at checkout, and that is our oversight.

We have passed your feedback on to the relevant team. Should you need anything in the future, we can offer you further discounts; simply contact us at info@glacierfreshfilter.com.

Rated 5 out of 5 stars

fit as it should and shipping was fast…

fit as it should and shipping was fast and accurate

29 June 2026
Glacier Fresh  logo

Reply from Glacier Fresh

What a pleasure it is to read your words! We’re genuinely delighted that everything worked out just the way it should—the perfect fit and a delivery that arrived on time and exactly as promised.😉

It may sound simple, but getting the fit right and the shipping accurate is something we take very personally. We know how frustrating it can be when things don’t align or when a package goes astray, so we pour extra care into every order, from packing to dispatch to your doorstep. Hearing that we hit the mark for you gives our whole team a real boost of confidence and joy.

Your feedback also reminds us that the little details—like making sure the product matches your needs and arrives without a hitch—are what truly build trust. We’re so grateful that you noticed and took the time to share it.

Thank you for choosing us. We’d be honored to serve you again anytime—and we’ll always aim to be just as accurate and fast, every single time.

Rated 5 out of 5 stars

Speedy delivery

29 June 2026
Glacier Fresh  logo

Reply from Glacier Fresh

Thank you for your kind note—sometimes the simplest words carry the greatest meaning. Knowing that our delivery speed stood out to you truly makes our day.🥰

We believe that great service doesn't stop at a quality product; it starts the moment you place your order and ends only when your package is safely in your hands. That's why we put so much care into getting every order out the door as quickly as we can, while still ensuring it arrives in perfect condition.

We're genuinely grateful that you appreciated that effort. Your feedback reminds us that every minute counts, and we promise to keep running that extra mile for you—because you deserve nothing less than a smooth, fast, and reliable experience.

Thank you for trusting us. We hope to have the pleasure of serving you again very soon.

Rated 5 out of 5 stars

I was prepared to put in a water…

I was prepared to put in a water filtration system underneath my sink until I read about glacier fresh. I am so pleased with the product and its sleek design fits perfectly on my countertop and my water taste is fabulous. The only thing I could say negative is that it took forever for it to be in stock and now I understand why highly recommended.

3 July 2026
Unprompted review
Glacier Fresh  logo

Reply from Glacier Fresh

What a lovely review—thank you from the bottom of our hearts!❣️

We were especially moved to learn that you had been all set to install a whole under‑sink system, but then chose to trust Glacier Fresh instead. That kind of decision means more to us than you might imagine—it tells us that our vision of making great water simple and beautiful truly resonates with people like you.

We’re absolutely delighted that you love the sleek design on your countertop and, most importantly, that every sip of water brings you such fabulous taste. That’s exactly what we set out to achieve.

And about the wait—we deeply appreciate your patience and understanding. We know it felt like forever, and we sincerely apologise for that. But your kind words turn that wait into a compliment, because you now see why we never compromise on quality or stock readiness. We’d rather be temporarily out of stock than deliver anything less than perfect.

Your recommendation means the world to our small team—it fuels our passion and reminds us why we do what we do. Thank you for being so generous with your feedback and for giving us the chance to earn your trust.

We’re here for you anytime, and we hope to keep making your water taste just as fabulous, day after day.

Rated 5 out of 5 stars

Great price and quality

Great price and quality, fast delivery.

3 July 2026
Unprompted review
Glacier Fresh  logo

Reply from Glacier Fresh

Thank you so much for your wonderful review! 😊

We are genuinely touched that you took a moment to share your thoughts. Knowing that you appreciate our price, quality, and delivery speed means the world to us—it’s the best reward for all the hard work our team puts in every day.

Your trust and satisfaction are what drive us to do better. We don’t just want to meet your expectations; we want to exceed them, and your feedback tells us we’re on the right track. It’s customers like you who make our work so meaningful.

We truly look forward to serving you again in the future. Please don’t hesitate to reach out if we can ever help with anything—we’re always here for you.

Rated 5 out of 5 stars

Web site made it easy to find proper…

Web site made it easy to find proper fit. Very quick delivery time. Filter fit and works just like original GE filter.

19 June 2026
Unprompted review
Glacier Fresh  logo

Reply from Glacier Fresh

Thank you so much for taking the time to share your experience with us! We are truly delighted to hear that our website made it easy for you to find the perfect fit, and that your order arrived so quickly – we know how exciting it is to get your new filter in hand.

What warms our hearts most is knowing that our filter works just like the original GE filter. That is exactly the level of quality we aim for every single day, and your kind words tell us we're on the right track. Knowing that our product meets your expectations and fits seamlessly into your life brings us so much joy and encouragement.

Your trust means everything to our small team. It's because of wonderful customers like you that we keep striving to do better.

If you ever have any questions or need assistance in the future, please don't hesitate to reach out – we're always here and happy to help.

Wishing you many refreshing glasses of great-tasting water!😊

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