Glacier Insurance Company Reviews 

1,291
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 314 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional staff and customer service, describing representatives as kind, helpful, and professional. Many people appreciate affordable pricing and competitive rates, often finding quotes much cheaper than expected. The overall service is frequently praised for being fast, easy, and efficient, making the insurance process straightforward and hassle-free. However, some customers noted issues with customer service, mentioning slow response times and lack of support. A few others experienced problems with the website, leading to difficulties accessing accounts or printing documents.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as kind, professional, and very... See more

Price

Users describe positive interactions with price, frequently highlighting competitive, affordable, and low... See more

Service

Consumers find service to be positive, with many reviewers describing it as helpful, quick, and efficient.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as quick, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I JUST purchased a vehicle. I was searching for quotes and many of them were simply unacceptable for even the richest. I was getting full coverage type quotes for only liability. Eventually, I came ac... See more

Company replied

Rated 5 out of 5 stars

So happy I switch my insurance. Price was great and the process was so fast and simple. So far no complaints I highly recommend. I'll come back and update after I renew my policy in a few months. Most... See more

Company replied

Rated 5 out of 5 stars

Very nice to speak to not bossy ask me what I needed and they made me the best rate been with three or four other insurance companies think I'll stick to this one nicest one so far

Company replied

Rated 5 out of 5 stars

Glacier is just awesome in every way never spoke with anyone there that wasn’t 100% helpful and kind and George is the best and no one can beat their prices I have been with them for years

Company replied


Company details

  1. Insurance Company
  2. Personal Insurance Company

About Glacier Insurance Company

Written by the company

At Glacier Auto Insurance, our name may be new, but we’ve been writing personal automobile insurance for the past 50+ years. Within that time, we have seen insurance companies come and go. However, here at Glacier, our core values have stood the test of time. We’re here to provide you with a hassle-free quick and easy quote, affordable insurance coverage, low down payments, flexible installment options, prompt claims assistance, and reliable service with ease of mind…getting you on the road to reaching your destinations.

At Glacier, you can choose to go directly onto the Glacier website and obtain a fast, easy, online quote. Or, through our call center (1-888-GLACIER) to speak directly to one of our helpful representatives. Or, you can access Glacier Auto Insurance through our network of trustworthy independent agents. You can find an agent near you by accessing our website.
Get Quote Now

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,291)

316 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficiency

Efficient and easy

27 February 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Thanks for the great review! Getting auto insurance shouldn't be hard, we're happy to hear you thought our process was easy, Kenneth.

Rated 1 out of 5 stars

No customer service

No customer service, I’ve been calling for days to cancel my policy

26 February 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Hi Nicole, I'm sorry to hear you are having trouble contacting us. If you would email us your phone number at support@glacierinsurance.com, I will have a specialist reach out to you directly. Thank you.

Rated 5 out of 5 stars

Quick and easy transaction at last…

Quick and easy transaction at last minute

25 February 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Thank you for the great review, we're happy to hear you were able to get auto insurance quickly and easily!

Rated 1 out of 5 stars

Can't login

Can't login

5 March 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Hi Matthew, we're sorry to hear you are having trouble logging in. If you could email us with more details, we would be happy to have someone reach out to you and assist you with your account.

Rated 5 out of 5 stars

Experience was fast and easy.

Experience was fast and easy. He was very nice and informative. I would recommend 100% Thanks Phil. Appreciate you!

4 March 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Jessica, we're thrilled to hear you had a great experience with Phil! If you need anything, don't hesitate to reach out.

Rated 5 out of 5 stars

Thank you

Thank you, very fast, representative was kind and found me best price

27 February 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

We're so happy we were able to help, Yulia!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look