GK Figure Worldwide Reviews 295

Received the Item in perfect condition, and the customer support was quick to help whenever needed.

Whenever I had questions about the status of the delivery, support was responsive and supportive.

Item arrived in perfect condition. Support was very helpful and respectful during our contact. Only reason I'm giving them a 4 instead of 5 was due to the shipping taking some time but after contact with the people at gk everything was sorted out in a timely manner.

Thank you, would definitely buy from again.

This is my first time ordering with GK Worldwide so I was kinda hesitant. It took several months of waiting for the figure but when it arrived, I was beyond impressed! It was well crafted, details are amazing, and it looked exactly what they advertised. Assembling it was easy, snaps easy with magnets, and looks truly amazing. The extra accessories are great. The only flaw I could say is that when I was setting up the chest harness, it was kinda stiff and it snapped. It's not really visible since it's in the back, I don't mind it as much but the fact still remains it broke. It should have been made from silicone or some softer material. Because of that I took off a star. Besides that, overall an excellent buying experience.

I’ve not received an order i placed over a year ago and when I emailed about it they’ve completely ignored me. I’ve never used this site but have been told it’s trustworthy, i will never recommend to anyone i know who collects figures. Terrible service.

I have ordered 3 figures in different sizes, and all of them was packaged super well. In total from ordering to shipping it was around 3 month. But all figures are such good quality so I dont mind the longer shipping time. I will order from them more in the future! 😍

Did my first order. Of course shipping takes a while and you need to watch out if the item is in stock or if its a preorder. Waited about 2 months for my in stock order to arrive and the figures are absolutely beautiful. Tracking link is provided via email, page is in Chinese but that is manageable.

After my order I even got an email from them, asking if I had received everything - got a quick response to my answer as well! Will be buying more figures in the future!

I've ordered several figures from GK Figure Worldwide, and I've been very satisfied every time. The team has always been friendly and able to resolve any issues I had quickly and efficiently. I highly recommend using the WhatsApp feature for better communication—it's fast, direct, and super helpful. Definitely recommend!

I purchased two resin statues from them. The statues are authentic from studios! Very nice people when they noticed there were different versions of when I would like to buy, they sourced right statues for me. You may need more patience because the production and logistics take time. I was nervous about the long wait but eventually I received my orders! I definitely recommend this shop! Hope you guys enjoy your shopping experience.

They refunded my lost order in a quick manner, and had very good reply times showing they care about there customers no matter the duration of the order.

When will Order No.14458 ship?
I sent a confirmation email the other day but have not received a reply.Please let me know the status as soon as possible.

Very satisfied with my experience and purchase. This company was easy to communicate with. For example, I had picked “air delivery” but after reading how I’d have to deal with US customs I messaged them about switching my order to overseas shipping, and they did.

Where to start. I bought an akame statue through this company on 10/25/2024. The statue had an ETA Q3 2024. I messaged the company on 1/13/25 regarding the statues status , they messaged back and said they have not heard from the company and they will message me when they do. 3/7/25 I wrote to them again because I never got an update , they replied and gave me the same reply. At this point I’m already mad because I wanted the statue for my fiancés birthday that month. I gave them another chance and wrote to them on 4/8/25 , 4/13/25 and 4/17/25 with no reply. There is no excuse as to why they have such bad customer service , at this point on 4/13/25 I told them to cancel my order and send my money back. Which they refuse to reply. Buy from other websites and do your research before buying from here.

Update: I filed a case with PayPal and they ruled to my favor. Lesson here people , always pay with PayPal!!!

In the end I got my preorder but it took a veeery long time and no updates were communicated the whole time.

Extremely disappointed with this store. Purchased two figures ($40 and $600) only to discover outrageous shipping costs AFTER payment - $40 shipping for the $40 figure (DOUBLE THE PRICE WTF) and $100 for the $600 one. The worst part? You can't cancel once you discover these hidden fees. You're forced to either pay the excessive shipping ($140 total) or lose your entire purchase ($640). No transparent shipping information before buying, and no way to get a refund. Total cost jumped from $640 to $780!

Save yourself the trouble and avoid this store. Their business practices are not transparent from the beginning.

Yeah they’re legit , i actually got the figure i paid for

Got a broken figure. They said they will contact the studio and update me after. Its been one year now and im still waiting. They have to give me some kind of refund. And whatsapp/email doesnt work. No answers until now

Great Quality, fast & secure shipping, and a pleasure to work with. Have placed multiple orders and very impressed.

I did not receive my figure, release date were supposed to be Q2 2024, any kind of communication is slow. I do not think i will see it or my money.
I will update my review if i get more info.