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giniartw.com Reviews 1

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TrustScore 3 out of 5

3.2

Women's Clothing Store
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Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Lingerie Store
  4. Underwear Store

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Returned the item, didn't get a refund

This is the worst shopping experience ever. I ordered a robe, it was on sale. I received terrible quality item with crooked seams and crooked lace.

I paid 155 NZD for it, including $14 shipping. Then I wrote to customer support, and also attached photos. They replied me that they wouldn’t issue a return. Then I threatened to complain to the ACCC. They immediately wrote that I could return it at my own expense. I spent $23 on shipping and waited two weeks for a refund and received nothing. And they still haven’t responded to me.

9 August 2024
Unprompted review

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