First of all: WHY must I rate in english language? Bull... - I ordered on a german webpage! Second: Your Webpage is MORE THEN CONFUSING regarding recuring orders ("Rasierklingen-Abo"). You c... See more
Company replied
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See what reviewers are saying
The structure of the website is relatively confusing. Why are specific products (Gilette Labs) not in the shop? Filtering in the shop is confusing, where can I finde Proglide Razors ... not und... See more
Company replied
Handling of the online shop was okay, but process with Apple Pay is not so userfriendly like it has to be. Why I have to answer so many questions about name, address and so on, although Apple Pay incl... See more
Company replied
I like the gel for an underarm deodorant so I tried Gillette clear shield. The mechanism wouldn't push the deodorant up to use so I thought maybe it was just that one that was defective. Later on boug... See more
Company details
Information provided by various external sources
Für das Beste im Mann: Mit praktischen Tipps, Informationen zu verschiedenen Produkten und tollen Aktionen wird Ihre Rasur zum echten Erlebnis. Erfahren Sie jetzt mehr über die Gillette Herrenrasierer. Gleich lesen!
Contact info
United Kingdom
- gillette.de
1.8
Poor
936 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Gillette
Thank you for the 5 star review.
I am so pleased to hear this and we look forward to your next order.
Cheers,
Matt
Reply from Gillette
Thank you for the 5 star review.
I am so pleased to hear this and we look forward to your next order.
Cheers,
Matt
I got a code for apply for the…
I got a code for apply for the newsletter that should give me a reduction on the first order. When I finished the Apply the code wasnt accepted for my order.
15 November 2021
Reply from Gillette
Hello,
We are sorry that we have not managed to meet your expectations on this occasion.
We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback.
Regards,
Sue
Reply from Gillette
Thank you for the 5 star review.
I am so pleased to hear this and we look forward to your next order.
Cheers,
Matt
Reply from Gillette
Thank you for the 5 star review.
I am so pleased to hear this and we look forward to your next order.
Cheers,
Matt
Reply from Gillette
Thank you for the 5 star review.
I am so pleased to hear this and we look forward to your next order.
Cheers,
Matt
Couldn't find the product I was looking for...
I was trying to look for a product (Gillette Fusion5 ProGlide Power razor blades) that I usually buy in the store or Amazon - but despite being a Gillette product, I couldn't find it it in your own website.
Also I tried to change the language settings to English - but the website didn't have that option.
So not a very pleasurable shopping experience. They should learn a thing or two from Amazon on how to make shoppers feel !
5 November 2021
Reply from Gillette
Hello,
We are sorry that we have not managed to meet your expectations on this occasion.
We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback.
Regards,
Sue
All is straight forward and quick.
3 November 2021
Reply from Gillette
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
4 and 3 star review en
Hello
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Everything easy and quick to handle
2 November 2021
Reply from Gillette
Thank you for the 5 star review.
I am so pleased to hear this and we look forward to your next order.
Cheers,
Matt
Hello,
Hello,
the new variant of the skinguards are unfortunately not good.
The old skinguards are the better ones.
But you can no longer find them in the store.
That's why I had to buy online.
But even here you have to search for a long time
Many greetings
1 November 2021
Reply from Gillette
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Matt
Reply from Gillette
Thank you for the 5 star review.
I am so pleased to hear this and we look forward to your next order.
Cheers,
Matt
Easy and fast checkout
To explain my experience with Gillette with one word, excellent!
19 October 2021
Reply from Gillette
Thank you for the 5 star review.
I am so pleased to hear this and we look forward to your next order.
Cheers,
Matt
Appearently it takes two weeks for the…
Appearently it takes two weeks for the package to arrive....
15 October 2021
Reply from Gillette
Hello,
We are sorry that we have not managed to meet your expectations on this occasion.
We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback.
Regards,
Sue
Reply from Gillette
Hello,
We are sorry that we have not managed to meet your expectations on this occasion.
We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback.
Regards,
Sue
No shipment after whole month
They did not ship after a whole month and I had to cancel my order as I didn't need it anymore.
13 October 2021
Reply from Gillette
Hello,
We are sorry that we have not managed to meet your expectations on this occasion.
We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback.
If you need any further assistance, please contact us via your account, social media or live chat.
Kind regards,
Matt
i habe no Problem to bu my starterkit…
i habe no Problem to bu my starterkit on the Page. it is easy .
11 October 2021
Reply from Gillette
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
Reply from Gillette
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
I did not receive the promised discount…
I did not receive the promised discount on my first purchase.
6 October 2021
Reply from Gillette
I am sorry to hear of the frustration caused regarding this matter.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I sent you and get back to me at your earliest convenience? I will be able to get this sorted.
Kind regards,
Matt
10% off for Newsletter registration didn’t work
I couldn‘t use the 10% off voucher after the registration to the newsletter for my order.
The 10% off advertisement is misleading from my point of view!
6 October 2021
Reply from Gillette
Thanks for the review.
I can see you did get a discount on your order saving you €7.80.
If you require any further help, please contact us via your account.
Kind regards,
Matt
Reply from Gillette
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
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