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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its intuitive design and user-friendliness, highlighting how easy it is to navigate and integrate into their workflow. Many appreciate the comprehensive features that streamline recruitment processes, saving time and money, and find the platform to be excellent value for money. The staff are frequently commended for their exceptional support, responsiveness, and willingness to listen to feedback, making the overall experience highly positive. A few other people also felt that while the platform is generally excellent, the mobile app could be more user-friendly for those not always at a PC. Some also noted that while the CRM is easy to use, it has some limitations, though it remains perfectly sufficient for most small agencies.

What people talk about most

User experience

People report positive experiences with user experience. Many customers praise the platform's intuitive... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Website

Reviewers mention positive feedback about the website, consistently praising its intuitive and... See more

Value for money

Consumers are delighted with the value for money offered. Many reviewers are "blown away" by the platform's... See more

Application

Reviewers highlight positive aspects of the app, praising it as a comprehensive platform specifically built... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After months of searching for the right CRM—endless demos of overly complicated and expensive options, and exhausting hours online—I finally gave YouTube’s "Top Ten Recruitment CRMs" a last-ditch shot... See more

Rated 5 out of 5 stars

Only a couple weeks into using Giig but I can already see its miles better than their competition. It takes all the hassle out of customising something recruitment-specific as thats what it's already... See more

Rated 5 out of 5 stars

When I made the decision to launch my own recruitment agency, finding the right CRM/ATS was a top priority and I honestly can’t recommend Giig enough. The platform has everything I need: it’s i... See more

Rated 5 out of 5 stars

I absolutely LOVE Giig. Every aspect gets a 5 rating from me from the CRM’s functionality to the excellent customer service. The team behind the scenes work incredibly hard to make sure everything... See more


Company details

  1. Applicant Tracking System
  2. Recruiter
  3. Recruitment Service
  4. Software Vendor

Written by the company

The Recruitment CRM Supporting SME Agencies Against The Recruitment Goliath's!! Giig is a Recruitment ATS/CRM built for the SME agencies.. Enterprise CRMS are complicated, expensive and will look to lock you into a long term contract. The Giig platform is simple, easy to get onboard with, has no long term contracts and even has a 100% Free Forever version for Recruitment Founders. Try the Free Forever Recruitment ATS/CRM by heading to https://giighire.com/


Contact info

4.9

Excellent

TrustScore 5 out of 5

346 reviews

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Rated 4 out of 5 stars

Good CRM, great support team

The team are excellent. the CRM is easy to use, has some limitations, but perfectly sufficient for most small agencies, it's user-friendly, intuitive, and responsive.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Worth the money.

One of the easiest databases I have used in over 15 years. Easy set up, syncs with any website. Parse CV - no complaints at all. Pricing is cheap compared to others too.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Great system if you a recuiter

Great system if you a recuiter. Very easy and straight forward. Helps guide you through your own process. Helps create a pipeline with follow ups. Integrated well with my outlook. Love this system. Wish I had it earlier in my career.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing piece of kit to have in any…

Amazing piece of kit to have in any recruiters arsenal. The customer service is second to none, where Luke & the team go out of their way to make sure you are up to speed with the platform. The fact that it is free too, wow!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

GiigHire is amazing!

I like GiigHire because, as I’m starting my recruitment company, it gives me an all-in-one platform built for recruiters so I can manage candidates, jobs, and clients in one place without overcomplicating things. I’ve also contacted their customer service myself, and what I respect is the human approach—GiigHire even states their support is “manned by human beings,” and that really matches the experience I’ve had when I needed help. On top of that, seeing how strongly other users rate their support and responsiveness in public reviews gives me extra confidence that I’m choosing a platform that won’t leave me stuck when I’m trying to grow.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

best freemium deal for recruiters

The free features were a game‑changer for me. I launched my agency and used a surprisingly powerful ATS without spending anything upfront. The freemium tools gave me everything I needed to start recruiting immediately, from job posting, candidate tracking, and workflow basics — all without the usual heavy costs. Perfect for new recruiters who want to move fast and stay lean.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Having recently launched our…

Having recently launched our recruitment business, we have been very impressed with giighire and the features it offers as well as being very user friendly. Would highly recommend

2 January 2026
Unprompted review
Rated 5 out of 5 stars

great start up CRM

very supportive customer service and helpful. cannot recommend Luke and Andy enough for their prompt customer service. Giig is a great CRM/ATS for small start up agency like myself and very good value for money. There is always updates so it shows the system is constantly improving. I highly recommend this to anyone starting out and looking for a CRM!

21 January 2025
Unprompted review
Rated 5 out of 5 stars

I am a solo recruiter

I am a solo recruiter. I was recommended Giig through The Team Network as I was looking for a free CRM. The platform is well designed and still improving. I opted for a paid account recently. Andy and Luke are both really responsive and pleased to help and also hear of any suggested improvements.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Great and getting better!

Giighire.com is a great and rapidly growing platform that really stands out in the recruitment space. The tools they provide make matching candidates with jobs efficient and seamless, helping recruiters save valuable time while finding the right fit. The team behind the platform is highly responsive and supportive — they’re always quick to address questions and continuously improve the experience. It’s exciting to see how the platform keeps evolving. Definitely deserving of 5 stars!

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Great CRM.

Giig is a great ATS/CRM to use as a start up or long-term option, it is user friendly, easy-to-use and great at the basics. Id definitely recommend to anyone looking for a cheap but reliable ATS/CRM.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

A solo Recruiter's dream

As a Founder and solo Recruiter, the initial setup of my business felt daunting - until I found Giig. I cannot overstate how pivotal this recruitment platform has been in allowing me to set up properly and, frankly, succeed from day one. Giig isn't just a tool; it's the operational backbone of my solo venture, and I am incredibly grateful for it. Thanks Giig!

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use

Very easy to use, clean display and great support when needed.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars

The Guys are always at hand when you need them and when I signed up for the Free version, they made it a very quick and simple process

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Platform for any Recruiter

Intentionally simple, but exceptionally functional software here. I've been using Giig since day one of my new agency, and have been very happy with the platform.

The value you get for the price is beyond what you could imagine. They are constantly pushing new, helpful updates to the platform. The team at Giig is the most responsive support team that I've ever dealt with, for any software platform.

Highly recommend.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

I've been using Giig for about a month…

I've been using Giig for about a month now and I'm impressed. The interface is straightforward and easy to navigate, which made getting started a breeze. It keeps all my candidate information and communications organized in one place, saving me from juggling multiple spreadsheets and email threads.
The automation features have been real time-savers, especially for scheduling and follow-ups. For a solo recruiter like me, Giig makes it much easier to stay on top of multiple candidates without dropping the ball. Solid choice if you're looking for an efficient recruiting solution

12 December 2025
Unprompted review

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