Giftsinajiffy Reviews 

267
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Active consumers frequently praise the exceptional quality of the custom products, noting that items arrive securely packaged and well ahead of schedule. Many enthusiastic buyers deeply appreciate the remarkably simple ordering process, helpful service, and vibrant designs that perfectly match their expectations for special celebrations. Some reviewers were not happy with occasional fulfillment mistakes, such as receiving incorrect engraved items, hard-to-read lettering, or missing custom gift messages. A small number of people also experienced communication challenges when trying to reach customer support or successfully resolve these unexpected order problems.

What people talk about most

Product

People report positive experiences with product, noting that items arrive quickly and match their... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting fast, prompt, and speedy... See more

Quality

Consumers find quality to be exceptional, consistently praising the lovely, unique items and beautiful... See more

Order

Customers consistently note positive experiences with order, highlighting that the process is extremely easy... See more

Service

Clients share positive opinions on service, highlighting great communication and fast delivery. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My mum’s review dated 18th July was very negative due to her disappointment with a memorial plaque we received. Looking back that could have been partly down to us ordering a product which was too sm... See more

Company replied

Rated 5 out of 5 stars

What a beautiful board! To be honest I was worried about ordering the chopping board with my late Mum's recipe, but boy you made my day when they arrived. My daughters will be delighted with their Chr... See more

Company replied

Rated 5 out of 5 stars

I had a last minute idea for a birthday gift for my son who loves tea and biscuits, I needed it quickly and I wanted good quality. It was delivered in less than 24 hrs and it's really good quality, I'... See more

Company replied

Rated 5 out of 5 stars

The products we bought from Giftsinajiffy were perfect for our cooperate event, Great quality. The communication from them was superb! Offered options on how our business logo will look on each produ... See more

Company replied


Company details

  1. Gift Shop

Written by the company

We are a family run business. Our team is also our extended family, full of dedicated creatives who design all of our beautiful personalised products! We have been branding products for over 20 years but in 2019 we wanted to start and offer thoughtful personalised gifts into the retail market. We offer excellent quality products from personalised chopping boards to hand drawn piggy banks. Our team pride themselves on quick and quality customer service. We understand and cater for our customers’ needs to ensure we hold onto repeat custom for years to come.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

267 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(267)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Item was delivered to wrong house

Item was delivered to wrong house. Photo was of a completely different house and not of a house nearby. I called but was told I had to deal with Royal Mail. I called royal mail who said it was delivered to the correct house but the photo is not the house. So no item delivered and this was for a surprise 70th birthday party. I ordered well in time, but lady didnt get her present.

11 June 2025
Unprompted review
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Reply from Giftsinajiffy

Thank you for your feedback, and I’m so sorry to hear about your experience.

Your order was dispatched on time via the delivery service selected at checkout, and it's incredibly frustrating when things go wrong after it's handed over to the courier. Unfortunately, once the parcel is with Royal Mail, we don’t have control over the final delivery, but we completely understand how disappointing this situation must be, especially as the gift was meant for such a special occasion.

We recommend following up with your local delivery office directly, as they may be able to provide more specific information about where the parcel was delivered. The delivery photo clearly doesn't match your address, and we understand how confusing and upsetting that is.

Please feel free to reach back out to us with any updates or further help you might need, we want to support you as best we can in resolving this. Again, we're truly sorry that the gift didn’t arrive as intended.

Rated 5 out of 5 stars

Very quick service wrapped good so get…

Very quick service wrapped good so get no damage got some lovely gifts

16 June 2025
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Reply from Giftsinajiffy

Thank you for your wonderful 5-star review! 🌟 We're so pleased you were happy with the quick service and careful packaging. It’s great to hear you found some lovely gifts – we really appreciate your support! 😊🎁

Rated 5 out of 5 stars

Very prompt response to an e mail query…

Very prompt response to an e mail query - quality of product very good.

9 June 2025
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Reply from Giftsinajiffy

Thank you for your wonderful 5-star review! 🌟 We're so pleased to hear you were happy with our prompt response and the quality of your product. Your kind words mean a lot—thank you for choosing us! 😊

Rated 5 out of 5 stars

Just recieved lovely gifts from…

Just recieved lovely gifts from granddaughter, tea cup and biscuit board, will use them every day. Delivery on the 12th June with great care,thank you.

12 June 2025
Unprompted review
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Reply from Giftsinajiffy

Thank you so much for your wonderful 5-star review, Paul! 🌟 We're delighted to hear you loved the gifts from your granddaughter and that the tea cup and biscuit board will be part of your daily routine – that’s exactly what we love to hear! We're also glad everything arrived safely and with care. Enjoy your special gifts and your well-deserved tea breaks! ☕🍪😊

Rated 5 out of 5 stars

Perfect gift.

Just received bottle opener, a present for my hubby's birthday. Saw Gifts in a Jiffy on This Morning, they were doing an item on personalised Fathers Day gifts, and I thought they look cool, so looked them up. Saw the bottle opener and as my hubby enjoys a bottle of beer after work I thought perfect gift for him. I love it and I know he will. Now going to check out their website.

13 June 2025
Unprompted review
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Reply from Giftsinajiffy

Thank you so much for your amazing 5-star review! 🌟 We're thrilled you found us through This Morning and chose the bottle opener as a birthday gift—such a thoughtful idea for your hubby! 🍻 We're so glad you love it and we're sure he will too. Have fun browsing the website, and thank you again for your support! 😊🎁

Rated 5 out of 5 stars

Personalised Swimbags

The personalised swimbags were just as good as I'd hoped. Nice quality material and well printed.

30 May 2025
Unprompted review
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Reply from Giftsinajiffy

Thank you so much for the lovely 5-star review, Christine! 🌟 We're delighted to hear the personalised swim bags met your expectations. It's great to know you were happy with the quality and print. We really appreciate your support! 🏊‍♀️🛍️😊

Rated 5 out of 5 stars

A Truly Special and Flawless Personalized Gift from Giftsinajiffy purchased a personalised…

I recently purchased a personalised gift from Giftsinajiffy, and I couldn't be more delighted with the entire experience and the final product. From start to finish, the process was seamless, and the quality of the item exceeded my expectations.

9 May 2025
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Reply from Giftsinajiffy

Thank you so much, Smita, for your wonderful 5-star review! 🌟 We're absolutely thrilled to hear that you had such a positive experience with us and that your personalised gift exceeded your expectations. It means the world to our team to know you were delighted with both the service and the final product. We hope to welcome you back to Giftsinajiffy again soon! 😊🎁✨

Rated 5 out of 5 stars

Highly recommend 🙂

I ordered twice by mistake and they sorted it straight away , refunding me for the extra order . The book was lovely . Great service and quality, highly recommend! 🙂

14 April 2025
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Reply from Giftsinajiffy

Thank you so much, Anne-Marie, for your kind 5-star review! 🌟 We're really glad we could quickly sort out your order and that you were happy with the book. Your recommendation means the world to us! 😊📚💖

Rated 5 out of 5 stars

Gorgeous photo frame

Bought a photo frame and had it personalized. It came really quickly, personalisation was just as I asked and the quality is amazing. Thank you I will def be using you again

17 April 2025
Unprompted review
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Reply from Giftsinajiffy

Thank you so much for your amazing 5-star review! 🌟 We're thrilled to hear you loved the personalised photo frame and that it arrived quickly and just as requested. Your kind words mean a lot to us! 😊🖼️💖

Rated 5 out of 5 stars

Personalised mug

Nice quality, brightly coloured mug with cute personalisation. Arrived promptly.

31 March 2025
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Reply from Giftsinajiffy

Thank you so much for your lovely 5-star review! 🌟 We're so pleased you loved the quality and bright colours of the personalised mug—and that it arrived promptly too! Enjoy your new mug and thanks again for supporting our small family business x

Rated 5 out of 5 stars

Absolutely stunning gift

Absolutely stunning gift, efficient, effective and really appreciated. Thank you

5 March 2025
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Reply from Giftsinajiffy

Thank you so much for the wonderful 5-star review! We're thrilled to hear that the gift was exactly what you were hoping for and that it made such a positive impression. Your kind words mean a lot to us! We're so glad we could provide an efficient and effective experience x

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I needed 29 personalised items in a very short timeframe and they were dispatched and delivered promptly. Would highly recommend and will definitely use again. Thank you so much.

10 March 2025
Unprompted review
Giftsinajiffy logo

Reply from Giftsinajiffy

Thank you so much, Susie, for your amazing 5-star review! 💖 We're delighted to hear that you were happy with our customer service and speedy turnaround for your personalised items. It was our pleasure to help, and we truly appreciate your recommendation. We look forward to serving you again in the future! 😊✨

Rated 5 out of 5 stars

A little gem of a company!

Found completely by chance, but the gifts looked interesting, unique and good value.

I ordered a number of personalised golf shoe bags, they were delivered in excellent condition just a few days later and surpassed my expectation in terms of value for money.

Communication was good as well. Will certainly be using again when I next need that niche little gift that needs to be unique to the recipient.

4 March 2025
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Reply from Giftsinajiffy

Thank you so much, Karl, for your wonderful 5-star review! ⭐️ We're thrilled that you stumbled upon us and found our gifts to be unique and great value. It’s fantastic to hear that the personalised golf shoe bags exceeded your expectations and that you were happy with our communication and service.

We truly appreciate your support and look forward to helping you find more special, one-of-a-kind gifts in the future! ⛳🎁😊

Rated 5 out of 5 stars

service very good…

service very good &very speedy.The finished product is very good , just what we wanted.

24 February 2025
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Reply from Giftsinajiffy

Thank you for your wonderful 5-star review! 🌟 We're so happy to hear that you were pleased with our service, speedy delivery, and the finished product. It’s great to know it was just what you wanted! We truly appreciate your support. 😊🎉

Rated 5 out of 5 stars

Fabulous service

Fabulous service and a lovely, quality photo frame. So glad I discovered this gem. Will definitely shop here in the future. Regards Amanda (Southampton)

24 February 2025
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Reply from Giftsinajiffy

Thank you so much, Amanda, for your wonderful 5-star review! 🌟 We're delighted to hear that you loved both our service and the quality of the photo frame. It means the world to us that you found our shop and plan to return in the future! We look forward to serving you again. 😊✨ Best regards from all of us! 💕

Rated 5 out of 5 stars

Lovely gifts ordered

Lovely gifts ordered, arrived within 2 days, well packaged and really good quality. Will definitely shop here again and definitely recommend

12 February 2025
Unprompted review
Giftsinajiffy logo

Reply from Giftsinajiffy

Thank you so much, Sandra, for your wonderful 5-star review! 🌟 We're delighted to hear that you loved your gifts and that they arrived quickly and in perfect condition. Your kind words and recommendation mean the world to us!😊🎁✨

Rated 5 out of 5 stars

Very good quality and fast delivery

Very good quality and fast delivery. I am really happy from my purchase.

12 February 2025
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Reply from Giftsinajiffy

Thank you, Marek, for your wonderful 5-star review! ⭐️ We're delighted to hear that you're happy with the quality of your purchase and our fast delivery. Your satisfaction means everything to us! 😊✨

Rated 5 out of 5 stars

Brilliant company

5 February 2025
Giftsinajiffy logo

Reply from Giftsinajiffy

Hi Austin,

Thank you so much for your order and taking the time to leave us a review! We really appreciate this.

- Megan

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