The items were shipped on time and arrived soon, but part of my order was "misread" and I got something I did not want and there was no way of returning it. Furthermore, and more important, the payme... See more
Company replied
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See what reviewers are saying
The quality and wide selection is fantastic and the shipping is carefully packaged and quick! The sales are also wonderful!
I ordered some merch to the US. I had no issues ordering all my items and shipping and delivery was flawless.
My husband and I will be in Edinburgh this October, and plan on visiting your historic University. The cap and pin arrived in a timely manner and are very well-made; the cap having a wide brim to shie... See more
Company details
Written by the company
The University’s Gift Shop and Visitor Centre features a range of official merchandise and also acts as an Information Centre for visitors and prospective students.
Contact info
2 Charles Street, Edinburgh, EH8 9AD, Edinburgh, United Kingdom
- 0131 6502252
- giftshop@ed.ac.uk
- giftshop.ed.ac.uk
4.7
Excellent
292 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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T-Shirt shipped well and quickly
T-Shirt shipped well and quickly. Love Gaelic items as it is the language of my Scottish McMicking ancestors and I look forward to a Gaelic revival. Would love to see all public signage in all of Scotland like the isle of Skye where all signs have LARGE GAELIC lettering and small english lettering. Alba Gu Bragh!
15 August 2023
Extremely helpful staff
Extremely helpful staff, they made sure all the issues I had were solved as quickly and efficiently as possible.
18 June 2023
Nice Experience
My order was accurate and was ready soon after I placed it online. Friendly staff and a nice ambience at the shop.
19 June 2023
Bought for my sons graduation and it…
Bought for my sons graduation and it was exactly like the photos.. super quick service. Very happy and would recommend to everyone.
18 June 2023
I received my order quickly and it was…
I received my order quickly and it was exactly as described. For an over seas order, I was really excited to receive my order so quickly and without hassle. My daughter will be attending the university in September and this sweater was a nice surprise for her.
14 June 2023
Excellent service
Item I wanted was out of stock, emailed me when became available and shipped very quickly. Very easy site to use.
15 May 2023
Was a nice wet shirt
Was a nice wet shirt. Size correctly received in a timely manner. Everything went very well thanks Bennie
20 April 2023
The site offers good info and…
The site offers good info and selection. Love that you deliver via DHL to the USA. Items arrive in great condition. Can’t wait to return to U of E in person. Our daughter attended and lived there for 8 years. I helped with the marathon in the Meadows and get compliments, here in Seattle, whenever I wear my U of E jacket with a hood.
20 April 2023
The merchandise I ordered was sent quickly.
The merchandise I ordered was sent promptly. Unfortunately, the shipping cost more than the item. Oh, well.
18 April 2023
I love the product and the service was…
I love the product and the service was fantastic!!
15 April 2023
Very responsive…
Responded quickly to inquiries and shipped same day. Received item in US two days later.
18 April 2023
Excellent customer service
Excellent customer service, lovely quality of products, great design.
12 April 2023
Good and reliable
17 March 2023
The promptness of your response using your chat feature
The promptness of your response (using your chat feature) impressed me. Your associate helped make my purchase smooth and easy. The product arrived at my daughter's door 1 day early, just in time for her birthday.
14 March 2023
The order was completed swiftly and…
The order was completed swiftly and accurately. My son received his gifts and was extremely pleased. Thank you very much!
8 March 2023
Just much better than my last purchase.
19 February 2023
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