Giftpay Reviews 64

Rebecca Thomas was absolutely fantastic to work with. I was searching for a corporate solution to purchase gift cards with multiple options, and from the moment I contacted her, she made everything smooth and easy.

She answered all my questions, helped me brand the account, and whenever I needed something adjusted or enabled, it was sorted within minutes — or at most the same day. Her efficiency and proactive attitude really impressed me.

I truly recommend working with her, and I’m sure her team delivers the same outstanding support.

GiftPay is super easy to use, but more importantly, the service is incredible. Kristy is always just an email away, and her response and support are often immediate. From solving small problems to setting up new programmes and branding, she is on it!

I had used GiftPay in another business and had a fantastic experience then. I moved back to them in my current role after being let down with extremely poor service from one of their competitors, One4 (fill in the blank).

Thank you, Kristy, for making my job much easier in recognising and rewarding our people.

I spoke with a lovely lady Rebecca Thomas, I found her really easy to speak with. Making me think I would like to work for this organisation, as I have excellent customer Service Skills, as well as a polite professional telephone etiquette. Rebecca, who was extremely helpful, it left me feeling like I would love to work for this organisation, should there be any jobs.

Impressive experience! Not only was the website easy to access and user‑friendly, but the customer service was truly outstanding.
The quick connection and fast replies helped me complete the purchase very smoothly, even on a Friday evening.
I will definitely purchase gift cards again for our future Company initiatives.

The system is very intuitive, and I’m glad I found this service, it makes sending gift cards to clients, partners, and colleagues a lot easier. Thanks so much to Kristy for being so helpful with getting me set up so fast.

"I want to commend Nick for his exceptional help today. I had lost my voucher and wasn't sure if it could be recovered, but Nick handled the situation quickly and efficiently. He made what could have been a difficult experience very easy. I truly appreciate his help and great attitude,Nick will be a great asset for your company”.

I recently encountered an issue with the B&M gift card I had chosen and contacted GiftPay. Their support team was exceptionally helpful and resolved the problem—even though it wasn’t on their end. I truly appreciate their going the extra mile and highly recommend their service.

I was struggling to activate my JD gift voucher and contacted customer service for assistance. Rebecca was very helpful and gave me updates while she was investigating this for me. It was found that it was an issue on JD’s end and so she put the balance back on the gift voucher for use at another shop. Very helpful and efficient customer service from Rebecca :)

Brilliant and simple to use!

Really easy to redeem I loved the choice of shops and you can split the value over more than one

I received a gift card after doing a survey and loved how easy it was to use and the choice of retailers was great too.

Had a slight issue trying to get my code to work. However contacted customer service who were very helpful and got the issue resolved quickly.
I was very happy with the amount of choice of where I could use my gift card.

I received a voucher after doing a survey.
Overall great experience, easy to use & a good range of shops to spend it in.

Great service 👌🏽

This is a great gift card, easy to use with plenty of retailers to choose from, you can even split the gift card between different retailers

Really easy to use and straightforward. The process was smooth, and I liked having the flexibility of choosing where to spend it. A great experience overall!

As a company we are using Giftpay for a year and half now, and we are really satisfied with almost everything. They have a really good choice of retail brands in several countries, the system is user-friendly, all of our mangers are using it without any problems. The customer service is really good, always trying to help us with any issues, always replying within day or two. I can only recommend it for international companies like ours. We would love to have even more brands in some smaller countries, so I hope with time it can improve.

Very impressed with how easy the whole process is and the variety of retailers available.

GiftPay has been a fantastic tool for our team. It’s efficient, easy to use, and makes managing rewards and incentives really straightforward. Whenever we’ve had queries, their support team has been super responsive and helpful. Highly recommend for anyone looking for a reliable platform for sending e-gift cards.

I got this gift card from a trade supplier as a thank you for all my ongoing custom. I have to say I might be using this platform for my customer loyalty and staff rewards. So easy to use and an amazing choice of retailers. I love that fact you can upload the gift card to your apple wallet makes life so much easier.

Great experience with this service, and very easy to use. I really like the range of shops to choose from and the simplicity of the process.