Giftoo.in Reviews 

197
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide range of attractive and unique products available, often finding them to be of high quality and excellent craftsmanship. Many people also appreciate the competitive and affordable pricing, along with the good and often cute packaging that ensures items arrive in perfect condition. Reviewers frequently noted that products matched their expectations and were delivered promptly. However, some customers also noted concerns regarding delivery, with experiences of delayed orders, missing tracking details, or items not arriving on time despite assurances. A few other people also felt that some products arrived broken, had incorrect colors, or were missing items, indicating occasional issues with order accuracy or packaging quality.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often highlighting that items are as... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the fast and timely... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting issues such as... See more

Price

Users describe positive interactions with price, frequently highlighting affordable and reasonable costs for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really happy with wide range of options. Was guided by customer support efficiently. Received my courier well before time. I have made two purchases already. Had a wonderful experience. Please keep up... See more

Rated 5 out of 5 stars

I ordered name customizing keychain, my experience was great nd I'm really soooo happy that I got that keychain how i expected, and it's worth it but delivery charge is too high...other than that prod... See more

Rated 5 out of 5 stars

Their service is great! We ordered customized Keychains for our hotel and we were amazed by the delivery of the keychains. It is so elegant and perfect. Better than expected. All communication happene... See more

Rated 5 out of 5 stars

I have order some personalised keychains for my class students and they made it like I have expected, and it really look so good and dashing!!! Top of that I have received my order very fast and it’s... See more


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Party Store
  4. Toy Store

Written by the company

Buy Online Unique Birthday Gifts for Kids,Toys & Games, Return Gifts, Party Favours at Giftoo.in ® ✓1000+ Gifts ✓Free Gifts Wrapping Materials ✓30-Day Returns ✓ Free Shipping & Cash on Delivery Available. Shop Now!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

197 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(197)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently placed an order with Giftoo…

I recently placed an order with Giftoo for custom laser-etched keychains, and I am thoroughly impressed with their work. The craftsmanship is exceptionally neat, with great attention to detail. The entire process — from order placement to delivery — was smooth and efficient, and the products arrived much faster than expected. Highly professional team and superb quality output.
I would definitely recommend Giftoo for anyone looking for personalised Key Chains.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Their service is great

Their service is great! We ordered customized Keychains for our hotel and we were amazed by the delivery of the keychains. It is so elegant and perfect. Better than expected. All communication happened over WhatsApp and they were really responsive and helpful.

29 August 2025
Unprompted review
Rated 1 out of 5 stars

Worst Packaging, No Customer Support

I had ordered 45 nos. of corporate gift sets vide order numbers A26787, A26788, and A26789. The consignment was received yesterday in three boxes.

However, upon opening the packages, it was observed that in each box 4–5 gift sets were broken. The boxes were in a shabby condition and the packaging was not done properly (photo attached for reference). Due to this, the items are not in a presentable condition and cannot be handed over to my client.

I tried reaching out, but calls are not being attended today. Mr. Vijay had assured me yesterday that he would look into the matter, but this has been extremely disappointing and frustrating.

25 August 2025
Unprompted review
Rated 1 out of 5 stars

Worst return policy

First of all read return policy. They don't have return arrangement , you have to return by your side and return is possible only if product is defective either you like or don't like the quality, you have to keep the product with you.

Surely you will not like the quality.

19 January 2025
Unprompted review
Rated 1 out of 5 stars

Delivery not done on time

The products were very attractive, hence ordered my return gifts from giftoo. I even messaged them 3 days prior to ensure it gets delivered on time. I was told it would, but never came. Its been 3 days since delivery date, still no sign of the order. My son's birthday is already over, I had to make last minute arrangements, forget the extra expense, but the stress I went through was traumatic with so many other arrangements to make. Very disappointing service from the customer care, making false promises. They don't even pick the call, I have to keep waiting for message only. Very bad experience. I wish there was a better system to track and follow up.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

What you see , same you get it

All products were exactly like the photos, very nice finished and cost effective. Initially i was lil scared of ordering due to those fraud website but they are very legit and send u same sam what you order, even i have picked up the color / specifics design of certain product and i received the same.

6 April 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience . Good products and fast delivery. Customer service is really good. I ordered some stuff for my sisters, all goods are in good condition and pretty. Will order again ☺️

3 April 2024
Unprompted review
Rated 5 out of 5 stars

One of best return gift store

This is a good platform for those people who are short of time and have very limited choice to buy some return gifts. I like the store for gifts which are quite cheap and have a good variety. I liked their customer support. These people helped me in making product choices. Thank you.

30 January 2024
Unprompted review

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