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Giftly Reviews 9,438

•
TrustScore 4 out of 5

4.0

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Evaluating 2,101 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of use and the simple process for purchasing and sending gift cards. Many appreciate the ability to personalize gifts, choose delivery dates, and the overall convenience of the service, often describing their experience as amazing and efficient. However, some people were dissatisfied with the payment process, finding it difficult to use the gift cards as advertised or encountering issues with merchants not accepting them. There were also occasional problems with delivery, with some customers reporting that gift cards were not received or that the process was confusing.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While many reviewers found the process of... See more

User experience

Consumers generally find the user experience to be positive, highlighting its ease of use for purchasing and... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise the ease of purchase and... See more

Payment

Customers had negative experiences with payment. Many reviewers expressed frustration with hidden fees,... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the service as great, highlighting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Convenient method to send a gift card to loved ones who are long distance. The fees are a bit steep, as the gift card was for $75, but the final total was over $90. Perhaps this is the price we pay fo... See more

Rated 4 out of 5 stars

Had an issue with deliverance of gift card to recipients phone. However, was able to resend it to her email address myself without any phone call.

Rated 5 out of 5 stars

Very easy to use to purchase a gift card. The animated card is such a great extra. My daughters commented on how nice the experience was especially given the ability to reply back to me with Thanks!... See more

Rated 5 out of 5 stars

The ease of use, variety of options and the ability to personalize my gift made this the PERFECT solution to my problem and this has won my loyalty for almost any gift in the future! Job well done!!!... See more

Company details

  1. Online Marketplace
  2. Corporate Gift Supplier
  3. Gift Shop
  4. Greeting Card Shop

Written by the company

Giftly is a way to send a monetary gift with a personalized spending suggestion. The funds associated with this purchase will be sent directly to the recipient when they redeem their gift, giving them flexibility to use their gift how they want. Giftly offers a 100% satisfaction guarantee and our customer service team is more than happy to assist with any questions or issues about your order. Please contact us directly at support@giftly.com with specific information about your gift and we will get back to you within 24 hours.

Contact info

4.0

Great

TrustScore 4 out of 5

9K reviews

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