We bought an e gift card for a friend. We wanted to do this before a leaving occasion but couldn’t alter when the email & card/gift was sent. It would have been really helpful if the website had the f... See more
Company replied
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Review summary
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Easy to navigate site and choose gift card. Quick email delivery. Would give 5 stars if there was a user friendly print at home option similar to the Amazon print at home gift voucher.
Company replied
This is a follow-up after I posted a 1 star review for non-receipt of a garden voucher. Since then, Giftcards have responded to my email, apologised, and issued a full refund. I’m giving a 3 star revi... See more
Company replied
Ordered £30 ecard for Tesco, all went well. Remaining £20 requested for Iceland, charge of £1.50 charged as admin fee, not sure what administration required but then when tried to use in store it wasn... See more
Company replied
3.8
Great
2K reviews
Asks customers to review
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The gift cards were fraudulently purchased
The gift cards were fraudulently ordered. A friend’s e-mail account was hacked, and I received a request from “ her” to send 3 gift cards in the amount of £100 each to an ailing friend. I did so inasmuch as she is tending to her husband with dementia. Only after ordering the three gift cards did I hear from her that she had been hacked and had not made the request. I would like restitution to be made to my credit card account for the fraud perpetrated on me by an unknown person requesting these gift cards.
James McConnell
12 June 2026
Reply from Giftcards.co.uk
Hello James McConnell,
Thank you for taking the time to share what happened. I’m genuinely sorry to hear that you’ve found yourself caught up in a fraud. It’s an awful situation to be put in, especially when it comes through someone you trust.
Fraudulent activity of this kind almost always involves digital gift cards, which are typically redeemed within minutes. I’ve traced the order linked to your review and attempted to devalue the cards, but they had already been redeemed by the time we reached them. Because of this, the order can’t be cancelled and a refund isn’t possible on our side.
I completely understand how frustrating and upsetting this must be. The best next step is to contact your bank straightaway so they can block your card and guide you on any protections they can offer. It’s also important to report the incident to Report Fraud (https://www.reportfraud.police.uk/) so the authorities can log the case.
If there’s anything else you’d like to discuss or if you need further clarification, please reach us at support@giftcards.co.uk. We’re here to help where we can.
With kind regards,
Lila - Team Giftcards.co.uk
(sent via mail)
Process worked very well
Process worked very well. No problems.& my nephew was so pleased with the surprise.
23 May 2026
Reply from Giftcards.co.uk
Hello,
Thank you so much for the lovely 5‑star review. It means a great deal to us. Delighted to hear the whole process ran smoothly for you and that your nephew enjoyed the surprise. Moments like that are exactly what we hope to help create.
You’re always welcome to get in touch with us at support@giftcards.co.uk should you need anything or have any queries.
With kind regards,
Susy - Team Giftcards.co.uk
(sent via mail)
Reply from Giftcards.co.uk
Hi Steve Cullimore,
Thank you for your feedback.
We always aim to provide clear value and variety for our customers. When redeeming an All-in-1 Choice Gift Card, the vast majority of our retail partner options are completely free to select. For the small selection of premium brands that do carry a processing fee, this is always fully and transparently displayed in the shopping cart before you complete your choice.
We are committed to upfront transparency and ensure there are always plenty of excellent, fee-free gift card options available for you to enjoy.
If you have any questions or need assistance finding the best options on our platform, please feel free to reach out to our support team directly at support@giftcards.co.uk.
With kind regards,
Violet - Team Giftcards.co.uk
(sent via mail)
the purchase of the card i got was easy…
the purchase of the card i got was easy and the customer service support i cant fault
12 June 2026
Reply from Giftcards.co.uk
Hi Robert Gordon,
Thank you so much for this wonderful feedback! We are absolutely delighted to hear that you found the purchasing process easy and that our customer service team met your expectations. Providing seamless and faultless support is exactly what we strive for.
We appreciate your business and look forward to serving you again in the future. If you ever need any assistance, please contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
It was easy to purchase the giftacards…
It was easy to purchase the giftacards and have them sent by email to the recipients.
19 May 2026
Reply from Giftcards.co.uk
Hi Susan,
Thank you so much for the great feedback! We are absolutely delighted to hear that ordering and sending your gift cards via email was such a smooth and seamless process for you.
We hope to welcome you back to our site again soon! If you ever need any assistance in the future, please contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Easy to order came straight through
18 May 2026
Reply from Giftcards.co.uk
Hi Bev,
Thank you for sharing your experience! We are so glad to hear that the ordering process was hassle-free and that everything arrived in your inbox without delay.
We look forward to making your next order just as easy! If you ever need any assistance in the future, please contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
A quick and easy transaction
A quick and easy transaction. The recipient received the gift card quickly and on his birthday. I would recommend Gift cards and be happy to use them again.
21 May 2026
Reply from Giftcards.co.uk
Hi Christine Haslam,
Thank you so much for this wonderful feedback! We are absolutely delighted to hear that the gift card arrived perfectly on time for the recipient's birthday, making for a smooth and memorable celebration. Knowing that you would recommend us and plan to use our services again means the world to our team.
We appreciate your business and look forward to serving you again in the future. If you ever need any assistance, please contact us at support@giftcards.co.uk.
With kind regards,
Violet - Team Giftcards.co.uk
(sent via mail)
Very very helpful and also patent with me
Very very helpful and also patient with me as I’m not very computer literate all in all brilliant
20 May 2026
Reply from Giftcards.co.uk
Hi Mrs. Sheila Teresa Moakes,
Thank you so much for taking the time to share your experience! We completely understand that navigating online systems can sometimes be tricky, and we are absolutely delighted that our team could provide the patience and support you needed.
We appreciate your support and look forward to providing you with another seamless experience. If you ever need any assistance, please contact us at support@giftcards.co.uk.
With kind regards,
Violet - Team Giftcards.co.uk
(sent via mail)
Great service
9 June 2026
Reply from Giftcards.co.uk
Hi A. Rabetts,
Thank you for your wonderful feedback! We are thrilled to hear that you experienced great service with us, as providing top-tier support is always our goal.
We appreciate your support and look forward to providing you with another seamless experience. If you ever need any assistance, please contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Unable to use the remaining balance
20 May 2026
Reply from Giftcards.co.uk
Good day,
Thank you for your feedback. We apologise for any inconvenience you've faced, and we appreciate you highlighting this issue so we can address it moving forward.
Please contact our support team to address this issue regarding your redemption. For questions about other gift card brands, you will need to contact the issuer directly.
If you need further help, please contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Superfast delivery by email and easy to…
Superfast delivery by email and easy to put on via the code
10 June 2026
Reply from Giftcards.co.uk
Hi Mark Faizey,
Thank you for sharing your experience with us! We are delighted to hear that you received your email delivery promptly and found the code simple and straightforward to redeem.
We appreciate your business and look forward to serving you again in the future. If you ever need any assistance, please contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Unreasonable
Having been presented with a £30 voucher from work, when I redeemed it for a voucher to be used at Aldi, I was charged £1.50 admin fee, so basically I only received £28.50.
If this going to happen then those companies should not be on the list of choices.
Very unfair.
9 June 2026
Reply from Giftcards.co.uk
Hi Mr. Martin Barker,
Thank you for sharing your feedback. We are very sorry to hear about your negative experience, and we appreciate your insights as we work to make things better.
Please note that during the redemption process with the All-in-1 Choice Gift Card, some gift cards may have a fee. The fees will be clearly displayed once you add a gift card to your shopping cart. There are also plenty of options available without extra costs.
If you need further help, please contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
No gift card sent
9 June 2026
Reply from Giftcards.co.uk
Hi Dan Hilton,
Thank you for your feedback. We are very sorry to hear about your negative experience, and we appreciate your insights as we work to make things better.
Digital gift cards are generated and usually sent within 1 hour of purchase. Sometimes the email might end up in the spam folder or promotions folder, so it's worth checking there. It can sometimes be hidden on mobile devices, but if you log in via a desktop, the Promotions folder should be visible.
If you still cannot find it and need further help, please contact us at support@giftcards.co.uk so we can look up your order right away.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
great cards at a good price
19 May 2026
Reply from Giftcards.co.uk
Hi Lucia Dunlop,
Thank you for sharing your positive experience! We are delighted to hear that you are pleased with our selection of gift cards and our competitive pricing. Providing excellent value is always our priority.
We appreciate your business and look forward to serving you again in the future. If you ever need any assistance, please contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Everything came through on time and
Everything came through on time and, best of all, the gift card works! Thank You
9 June 2026
Reply from Giftcards.co.uk
Hi Craig Spencer,
Thank you so much for the fantastic review! We are so glad to hear everything arrived right on time and that your gift card is working perfectly. There’s nothing better than a smooth, hassle-free transaction!
We appreciate your support and look forward to providing you with another seamless experience. If you ever need any assistance in the future, please contact us at support@giftcards.co.uk.
With kind regards,
Violet - Team Giftcards.co.uk
(sent via mail)
Restaurant Birthday gift
Good experience but please show recipients email address on the invoice where its different from the person ordering
9 June 2026
Reply from Giftcards.co.uk
Hi Patrick Beale,
Thank you very much for your valuable feedback! We are so glad to hear you had a good experience overall, and we genuinely appreciate you highlighting this idea for the invoice details. I will be sure to share this suggestion with our development team so we can look into making separate recipient emails clearer on our receipts.
We look forward to making your next order just as easy! If you ever need any assistance in the future, please contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Very quick and easy to use.
Very quick and easy to use.
Needed a birthday present for my nan so bought her a gardening gift card so she could buy some flowers. I could've bought them myself but they wouldn't have survived due to my lack of skills.
The code was sent extremely fast and I was able to gift her a pleasant surprise. Will use again!
7 February 2026
Reply from Giftcards.co.uk
Hi Danyeol Davis,
Thank you for sharing such a warm 5‑star review. It genuinely put a smile on our faces.
Brilliant to hear everything ran smoothly for you, and your nan sounds like she’ll get plenty of joy from choosing her own flowers. A wise move too… some blooms really don’t take kindly to a less‑than‑green thumb.
Glad the code reached you in a flash and helped you pull off a lovely little surprise. That’s exactly the sort of moment we love being part of.
We’d be more than happy to welcome you back whenever you need another gift sorted.
With kind regards,
Susy - Team Giftcards.co.uk
(sent via mail)
My experience of ordering was…
My experience of ordering was relatively easy once I understood how to manoeuvre on the platform.
9 June 2026
Reply from Giftcards.co.uk
Hello,
Thank you so much for the lovely 4‑star review. Pleased to hear your ordering experience went smoothly once you got the hang of navigating the platform.
We know the first visit can feel a bit like finding your footing, so your feedback is genuinely appreciated If there’s ever anything you feel could flow better, just let us know through our support team at support@giftcards.co.uk. We’re here to keep things easy and fuss‑free.
With kind regards,
Lila - Team Giftcards.co.uk
(sent via mail)
Was easy to order and send to my friend…
Was easy to order and send to my friend for her birthday 🎂
18 May 2026
Reply from Giftcards.co.uk
Hi Philomena Bradley,
Thank you so much for the lovely 5‑star review.It genuinely means a lot. Great to hear the whole process felt nice and easy when sending your friend’s birthday.
If there’s ever anything else you need, just give us a shout at support@giftcards.co.uk.
With kind regards,
Lila - Team Giftcards.co.uk
(sent via mail)
Reply from Giftcards.co.uk
Hi Morad Jaali,
Thank you for the brilliant 5‑star review. Really gad to hear you had a good experience. Hearing that the website and gift card were easy to use really does make our day.
The recommendation is genuinely appreciated. It means a lot. If there’s ever anything you’d like us to improve or tweak, we’re all ears at support@giftcards.co.uk.
With kind regards,
Lila - Team Giftcards.co.uk
(sent via mail)
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