Giftbox Boutique Reviews 

14,289
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,971 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally beautiful packaging, the diverse and delicious product selection, and the wonderfully smooth online ordering process. Many people note that great care is put into every custom gift box, making it exceptionally simple to send memorable presents for various special occasions. Reviewers often point out that the shipping service is reliable and fast, even when sending items across different regions. However, some people mentioned issues with delivery timing, noting that parcels occasionally arrived a few days later than expected or missed specific requested dates.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items arrive promptly, look modern, and feature... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising prompt and timely arrivals that make... See more

Order

People report positive experiences with order, highlighting the website as very easy to navigate and simple... See more

Service

Customers consistently note positive experiences with service, frequently praising prompt delivery and... See more

Quality

Reviewers express strong satisfaction regarding quality, frequently praising the beautiful modern... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the Snack Attack along with the Chocolate Bundle add-on for my mum's birthday and I couldn't be happier with the service. The gift arrived right on time, which made coordinating her special... See more

Company replied

Rated 5 out of 5 stars

Giftbox Boutique put together an amazing gluten free giftbox which was well received. It brought so much joy… even the packaging around the beautifully packaged gift box was delightful to the receiver... See more

Company replied

Rated 5 out of 5 stars

Giftbox Boutique's website was easy to use and provided some nice swap-outs/upgrades for the wine, along with other packaging choices. The Giftbox was delivered promptly and the recipient loved it. We... See more

Company replied

Rated 5 out of 5 stars

The online ordering is easy to use. You can add a message, pick a card, ribbon, box and if you wish to add a beverage that option is there as well. I have used Giftbox Boutique a few times and the fee... See more

Company replied


Company details

  1. Corporate Gift Supplier
  2. Candy Store
  3. Confectionery
  4. Food Products Supplier
  5. Gift Basket Store
  6. Wine Store

Written by the company

Giftbox Boutique offer a range of gift baskets & hampers, sure to make a real impression. Our award-winning gifts are stunningly presented and delivered to their door!

Giftbox Boutique

Written by the company

Happiness Delivered
Giftbox Boutique offers modern gift baskets for all occasions. Thoughtful, affordable gifts we call everyday luxury. From our stylish packaging, to the unforgettable goodies within - we take care of every detail so you don't have to.

Great Service and Speedy Delivery!

Packed in a matte black gift box with a beautiful ribbon.

A memorable gift should start from the outside, setting the scene for all the goodness within! From the packaging and presentation, to the products inside, we believe a gift should evoke a happy-dance from your recipient.

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(14,289)

1,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very pleased with the support…

I am very pleased with the support given by the team. Specifically on their commitment to deliver product on time. Thank you so much.

3 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re so pleased to hear that you were happy with the support provided by our team and our commitment to getting your gift delivered on time. We truly appreciate you choosing Giftbox Boutique and taking the time to share your review. It was our pleasure to help.

Warm regards,
Hine

Rated 5 out of 5 stars

Great

Great selection of boxes and quick delivery

3 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re delighted to hear that you enjoyed our selection of gift boxes and were happy with the quick delivery.
We truly appreciate you choosing Giftbox Boutique and hope to help you again in the future.

Warm regards,
Hine

Rated 5 out of 5 stars

Love the products and fast shipping

Love the products and how you can create your own gift box. They arrive super quick and look beautiful and modern.

3 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re delighted to hear that you love our products and enjoy being able to create your own gift box.
It’s wonderful to know that you’re happy with the quick delivery and the beautiful, modern presentation of our gifts.
We truly appreciate you choosing Giftbox Boutique and hope to help you again in the future.

Warm regards,
Hine

Rated 5 out of 5 stars

This is the second Gift Box I have had…

This is the second Gift Box I have had in 2 years. This one is all things chocolate, an Ecoya Candle and some Ashley &Co Hand Cream. Wonderful!

My gorgeous Land Agent ordered it for me to celebrate my sale. What a fabulous way to say thank you! I would recommend a Gift Box every time. You're presentation, and the goodies are both of a high standard.

17 September 2026
Unprompted review
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for such a wonderful review.
We’re delighted to hear that you enjoyed your second Giftbox Boutique gift and that the chocolate, Ecoya Candle and Ashley & Co Hand Cream were a hit. What a lovely way to celebrate the sale of your property, and we’re so pleased to know that you enjoyed both the beautiful presentation and the quality of the goodies inside.
We truly appreciate your recommendation and hope you enjoy your next gift box just as much!

Warm regards,
Hine

Rated 5 out of 5 stars

It was a perfect gift for our sister…

It was a perfect gift for our sister who is recovering from surgery. Being pampered is always a lovely treat and this choice really made her day!

9 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re so pleased to hear that the gift was perfect for your sister and helped make her day a little more special.
It’s wonderful to know that she enjoyed being pampered and that the gift was a lovely treat during her recovery.
We truly appreciate you choosing Giftbox Boutique and hope to help you again in the future.

Warm regards,
Hine

Rated 5 out of 5 stars

Great service

Great service, arrived on time and extremely well presented. My clients love them. Cheers Jo

9 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re delighted to hear that you were happy with the service, timely delivery and beautiful presentation.
It’s wonderful to know that your clients love the gifts. We truly appreciate you choosing Giftbox Boutique and look forward to helping you with more gifts in the future.

Warm regards,
Hine

Rated 5 out of 5 stars

The gift was lovely and arrived a few…

The gift was lovely and arrived a few days after ordering it.

2 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re so pleased to hear that you loved the gift and that it arrived promptly after ordering.
We truly appreciate you choosing Giftbox Boutique and hope to help you again in the future.

Warm regards,
Hine

Rated 5 out of 5 stars

Quality products beautifully presented…

Quality products beautifully presented and reliable delivery

31 August 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re delighted to hear that you were happy with the quality of our products, beautiful presentation and reliable delivery.
We truly appreciate you choosing Giftbox Boutique and hope to help you again in the future.

Warm regards,
Hine

Rated 5 out of 5 stars

Never fails to bring smiles

Delivered on time with no hassles. Always beautifully presented. With grat options at good value.

8 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re delighted to hear that your gift was delivered on time with no hassles, and that you’re always happy with our beautiful presentation.
It’s wonderful to know that you enjoy our great selection of gift options and find them to be good value.
We truly appreciate you choosing Giftbox Boutique and your continued support.

Warm regards,
Hine

Rated 4 out of 5 stars

Really great gift box as I had trouble…

Really great gift box as I had trouble looking for a box that had more savory items as my friend is not a chocolate lover

6 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thanks so much for your lovely review. We’re glad you found a gift box with plenty of savoury treats for your friend. It’s great to hear you found something that suited them, especially when they’re not a big chocolate lover.

Thanks again for choosing Giftbox Boutique.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Beautiful gift box

Beautiful gift box, was an absolute hit!

2 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thanks so much for your lovely review. We’re so glad to hear the gift box was a hit and that you were happy with it. It’s always lovely to know the gift was well received.

Thanks again for choosing Giftbox Boutique.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Box was excellent

Box was excellent, fast service and delivered on time, highly recommend them

7 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thanks so much for your review. We’re really glad to hear you loved the gift box and that everything arrived on time. It’s great to know you were happy with the service.

Thanks again for choosing Giftbox Boutique and for recommending us.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Easy ordering online.

Easy ordering online.

2 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thanks so much for your review. We’re glad you found the online ordering process easy.

We really appreciate you choosing Giftbox Boutique.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Top service

Quick, easy and great variety

9 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thanks so much for your lovely review. We’re really glad you found the ordering process quick and easy, and that you enjoyed the variety of gift options available. We always want to make choosing the right gift as simple as possible.

Thanks again for choosing Giftbox Boutique.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Our Gift Box Experience …

Easy to browse categories and something for everyone. Quick ordering and prompt delivery.

2 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thanks so much for your review. We’re glad you found it easy to browse our categories and find something for everyone. It’s great to hear the ordering was quick and your gift arrived promptly too.

Thanks again for choosing Giftbox Boutique.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Everything was as described really…

Everything was as described really enjoyed the gift the wine was also a good wine and even a full size bottle it was delivered with care

2 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thanks so much for your lovely review. We’re glad everything was as described and that you enjoyed the gift. It’s great to hear you were happy with the wine and that everything arrived safely and with care.

Thanks again for choosing Giftbox Boutique.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Service

Turn around time from date the order was placed to delivered was exceptional!

1 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear you were impressed with how quickly your order was processed and delivered. We always aim to make the gifting process as smooth and efficient as possible.

We really appreciate you choosing Giftbox Boutique and your kind support.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Loved having the choice of selecting my…

Loved having the choice of selecting my gift items. Recipient was really impressed with the package- thank you !

30 August 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear you enjoyed being able to choose the gift items and create something personalized for the recipient. It’s wonderful to know they were so impressed with their gift box.

Thank you again for choosing Giftbox Boutique. We really appreciate your support.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Highly Recommend

Great customer service and quick and efficient delivery.

1 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re so pleased to hear you were happy with our customer service and found the delivery quick and efficient. We really appreciate your kind words and your support.

Kind regards,
Georgia-Ellen

Rated 4 out of 5 stars

Very easy to navigate website to order…

Very easy to navigate website to order and have goods delivered to recipient

1 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear you found our website easy to navigate and the ordering and delivery process straightforward. We really appreciate you choosing Giftbox Boutique and hope the recipient enjoyed their gift.

Kind regards,
Georgia-Ellen

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