When i came to collect they had set aside 4 different colours to choose from which was just so nice.
Company replied
Location
Switch location200a/111 West Lakes Boulevard, 5021 West Lakes, South Australia, AU
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See what reviewers are saying
Super easy to order online, order was ready in a couple days - including weekend! Friendly staff, good prices and good quality products! Will definitely be buying again!
Amazing service! Angel went above and beyond, even checking other stores to help me get what I needed. Truly outstanding customer service!
Company replied
I was very impressed as I ordered my parcel and it was delivered within 2 hours. Great service very happy
Company replied
Company details
- #1 of 3 best companies in Department Store
- #2 of 3 best companies in Candle Store
- #2 of 3 best companies in Game Store
- #14 of 18 best companies in Gift Shop
- #3 of 3 best companies in Glassware Store
- #1 of 3 best companies in Variety Store
Written by the company
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contact info
200a/111 West Lakes Boulevard, 5021, West Lakes, South Australia, Australia
- (08) 8200 5588
4.3
Excellent
8 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good thoughtful service
When i came to collect they had set aside 4 different colours to choose from which was just so nice.
22 February 2026
Reply from GiftBox - West Lakes
Hi Kate, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you received such a courteous experience with our Giftbox team :)
Reply from GiftBox - West Lakes
Hi Kayla, thanks so much for taking the time to leave a five-star review! We’re really pleased to hear our Giftbox staff were helpful.
Reply from GiftBox - West Lakes
Hi Irene, thanks for taking the time to leave us a five-star review! We are so glad to hear of your quick experience with our GiftBox Click and Collect!
Amazing service
Amazing service! Angel went above and beyond, even checking other stores to help me get what I needed. Truly outstanding customer service!
16 August 2025
Reply from GiftBox - West Lakes
Hi Gourav, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had an amazing experience with GiftBox customer service! We will be sure to past this to them :)
Good service.lovely item.
22 July 2025
Reply from GiftBox - West Lakes
Hi Susan, thanks for taking the time to leave us a five-star review! We're so glad that you are happy with our service and you found the item lovely :)
I was very impressed as I ordered my…
I was very impressed as I ordered my parcel and it was delivered within 2 hours. Great service very happy
16 July 2025
Reply from GiftBox - West Lakes
Hi Skye, thanks for taking the time to leave us a five-star review! We are so glad to hear of your positive experience with our GiftBox Same Day Delivery!
Very friendly
7 June 2024
Reply from GiftBox - West Lakes
Hi Kassandra, thank you for your kind words about our staff, providing great customer service is in the forefront of our minds and we are happy to hear that we have met your expectations.
Easy, good quality, good prices
Super easy to order online, order was ready in a couple days - including weekend! Friendly staff, good prices and good quality products! Will definitely be buying again!
21 January 2024
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