GiftBox - Marion Reviews 5

TrustScore 4 out of 5

4.1

297 Diagonal Road, 5046 Oaklands Park, South Australia, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The lady who served me in the Marion shopping mall had excellent customer service she was very helpful and her service was excellent

Company replied

Rated 5 out of 5 stars

beautiful xmas & other glassware, all can be used daily. stunning did a click & collect, all ready, excellent service

Company replied

Rated 5 out of 5 stars

Staff member was very helpful, clever and responsive. Best customer service i have had in a long time

Company replied


Company details

  1. #1 of 3 best companies in Department Store
  2. #2 of 3 best companies in Candle Store
  3. #2 of 3 best companies in Game Store
  4. #14 of 18 best companies in Gift Shop
  5. #3 of 3 best companies in Glassware Store
  6. #1 of 3 best companies in Variety Store

Written by the company

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Contact info

  • 297 Diagonal Road, 5046, Oaklands Park, South Australia, Australia

  • (08) 8200 5545

4.1

Great

TrustScore 4 out of 5

5 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The lady who served me in the Marion…

The lady who served me in the Marion shopping mall had excellent customer service she was very helpful and her service was excellent

14 April 2026
GiftBox - Marion logo

Reply from GiftBox - Marion

Hi Olenka, thank you so much for taking the time leave a five-star review! We’re so happy to hear you found the Giftbox team member at our Marion store helpful and her service excellent. We’ll be sure to pass your kind words on to her :)

Rated 5 out of 5 stars

Staff member was very helpful

Staff member was very helpful, clever and responsive. Best customer service i have had in a long time

9 August 2025
GiftBox - Marion logo

Reply from GiftBox - Marion

Hi Victoria, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a positive experience with GiftBox customer service! We will be sure to past this to them :)

Rated 5 out of 5 stars

beautiful xmas & other glassware

beautiful xmas & other glassware, all can be used daily. stunning
did a click & collect, all ready, excellent service

20 December 2023
GiftBox - Marion logo

Reply from GiftBox - Marion

HI there, It's great to know that our Click & Collect service through our Marion store was to your satisfaction and that you were happy with all the products you purchased. We aim to provide convenient options, and we're pleased that this service met your needs.

Rated 5 out of 5 stars

Great Service!

Click & Collect was ready super quick and staff were friendly and helpful!

26 October 2023
GiftBox - Marion logo

Reply from GiftBox - Marion

Hi there Tanya, it's great to know that our Click & Collect service was to your satisfaction and our staff were friendly and helpful. We aim to provide convenient shopping options, and we're pleased that this service met your needs.

Rated 5 out of 5 stars

Very quick delivering very good quality…

Very quick delivering very good quality clothing.will be buying more again soon

4 May 2023
GiftBox - Marion logo

Reply from GiftBox - Marion

Hi there Margaret, we appreciate this positive feedback and are happy to hear that you received your purchase promptly as well as being happy with the quality of your purchase.
Thank you for being a valued GiftBox customer!

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