Staff at Gift BoxKotara were most helpful product was not in store at the time because was a pre order so Staff vey generously looked on line to answer my questions,Slushie machine arrived on nominate... See more
Company replied
Location
Switch locationCorner Park Ave & Northcott Drive, Tenancy 1037 , Westfield Shopping Centre, 2289 Kotara, New South Wales, AU
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My purchase was a same day delivery the first driver did something that cancelled my order took it back to shop and rang me. I rang my local shop and they fixed the problem and I had it within 20 min... See more
Company replied
Excellent product and communication from the team. Super fast delivery and friendly staff. Would highly recommend
Company replied
Easy to order online pand the product was delivered as promised.
Company replied
Company details
- #1 of 3 best companies in Department Store
- #2 of 3 best companies in Candle Store
- #2 of 3 best companies in Game Store
- #14 of 18 best companies in Gift Shop
- #3 of 3 best companies in Glassware Store
- #1 of 3 best companies in Variety Store
Written by the company
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contact info
Corner Park Ave & Northcott Drive, Tenancy 1037 , Westfield Shopping Centre, 2289, Kotara, New South Wales, Australia
- (02) 8837 2241
3.8
Great
6 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Staff at Gift BoxKotara were most…
Staff at Gift BoxKotara were most helpful product was not in store at the time because was a pre order so Staff vey generously looked on line to answer my questions,Slushie machine arrived on nominated date machine is great slushie ready to go in around 15 mins was a hit with Adults and Kids
9 January 2026
Reply from GiftBox - Kotara
Hi Debra! Thanks for taking the time to leave us a five-star review! We're thrilled to hear that our team at Kotara we're so helpful and able to assist you in getting you a Slushie Machine! We love hearing that everyone is a fan of the Slushie Machine!
Faulty product
Delivery was absolutely amazing. Product was at my door in under 2hours but unfortunately product was faulty. Exchanged for another one and had the same problem. Returned to store and obtained a refund
21 November 2025
Reply from GiftBox - Kotara
Hey! Thanks for taking the time to leave us a five-star review! We're glad to hear our prices resonate with out customers and that your order was ready promptly!
Excellent service
My purchase was a same day delivery the first driver did something that cancelled my order took it back to shop and rang me. I rang my local shop and they fixed the problem and I had it within 20 minutes. The guy I spoke to on the phone was super friendly and so helpful
11 October 2025
Reply from GiftBox - Kotara
Hey Michelle! Thanks for taking the time to leave us a five-star review! We are delighted to hear that our team at Kotara were able to help resolve the issue and get your order to you in 20 minutes! We'll be sure to pass the lovely feedback on to the team!
Excellent communication…
Excellent product and communication from the team. Super fast delivery and friendly staff. Would highly recommend
13 May 2025
Reply from GiftBox - Kotara
Hi Suzanne, thank you for taking the time to leave a five-star review and thank you for your kind words, we are thrilled to hear that you have had a positive experience with our Giftbox service and delivery!
Easy to order online pand the product…
Easy to order online pand the product was delivered as promised.
13 May 2024
Reply from GiftBox - Kotara
Thank you Kelly for your kind words, we hope you enjoy your new products from GiftBox!
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