I ordered online on the 22/6, my order was delivered 24/6! Great communication throughout, from both Giftbox and the courier. I was sent an email at every stage of the process, from ordering to fina... See more
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I bought an oversized cinema chair, i recieved it 8 days after order confirmed. Pretty good i thought, also the most comfortable peice of furniture ive owned i am hoping to buy 2 more
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Good communication letting me know my product wasn’t able to arrive next day due to stock availability (having to be shipped from warehouse) I haven’t recieved product yet. But so far very satisfied w... See more
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There was an issue with the same day delivery. I promptly received an email offering different postage options or refund. Took the different postage options. Great service in the big picture. I'll be... See more
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Company details
- #1 of 3 best companies in Department Store
- #2 of 3 best companies in Candle Store
- #2 of 3 best companies in Game Store
- #13 of 19 best companies in Gift Shop
- #3 of 3 best companies in Glassware Store
- #1 of 3 best companies in Variety Store
Written by the company
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contact info
270 The Parade, 5068, Kensington SA, Australia
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4.6
Excellent
4K reviews
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Replied to 93% of negative reviews
Typically replies within 1 week
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The staff in Rockhampton were amazing…
The staff in Rockhampton were amazing with me . I ordered on line. Went in store and they were just amazing. Don’t know your names but thank you to the two lady’s. And to the customer care or who ever it was that they had to ring to sort out my order she was amazing to. 🌟.
17 July 2026
Honestly love the vibe and how it…
Honestly love the vibe and how it plays-definitely the old skool vibe I was looking for
2 August 2026
Easy site to browse through and order…
Easy site to browse through and order and very quick to receive and kept up to date.
2 August 2026
My lamp turned up damaged and they…
My lamp turned up damaged and they replaced it with a new one amazing customer service I highly recommend these people 😊
13 July 2026
When I received the coffee machine the…
When I received the coffee machine the box was already opened. And then when I unbox the coffee machine and set it up the milk part of machine didn’t work and I follow the instructions step by step and still didn’t work. I was very disappointed
17 July 2026
I have still no response to when my…
I have still no response to when my replacement 14” stone will come after paying $350 for something not up to standard please send a response soon
16 July 2026
It's just fantastic
It's just fantastic, so easy to shop and find the perfect gift. I love it, I recommended to all my friends and workmates . When I look for something interesting, this is the shop that always pops up.
31 July 2026
Quick easy and fast in everyway.
Quick easy and fast in everyway.. from ordering online to the click and collect notification. Happy customer
31 July 2026
Best customer service!!!
31 July 2026
This was my second time shopping on…
This was my second time shopping on Giftbox.
Got what I wanted with out any hassle, until checking out, was unable to do it using Afterpay as I used it on my first time on Giftbox
31 July 2026
Gave me a second hand item
Gave me a second hand item. Firstly it arrived broken. Got a replacement in the mail and that one came used!!! Not happy at all. Delivery was fast though and drivers were lovely can’t fault them.
31 July 2026
Oversized hoodies
Felt really good product, reviewing after using it, much needed in winter.
30 July 2026
I ordered a very high quality Gizmo…
I ordered a very high quality Gizmo Gremlins figurine and it is so well made. Great value for money and it arrived so quickly. Thanks so much ☺️
13 July 2026
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