They actually took the time to reach out once they knew they didn’t have what I wanted in stock and gave me an alternative, not a lot of places do that
Company replied
Location
Switch locationShop 115, Belmont Forum Shopping Centre, Cnr Abernethy Rd & Wright St., 6105 Cloverdale, Western Australia, AU
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See what reviewers are saying
Great products for a birthday present for my daughter, delivered very quickly.
Company replied
Fast efficient they are always willing to help great staff
Company replied
They are amazing and friendly
Company replied
Company details
- #1 of 3 best companies in Department Store
- #2 of 3 best companies in Candle Store
- #2 of 3 best companies in Game Store
- #12 of 20 best companies in Gift Shop
- #3 of 3 best companies in Glassware Store
- #1 of 3 best companies in Variety Store
Written by the company
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contact info
Shop 115, Belmont Forum Shopping Centre, Cnr Abernethy Rd & Wright St., 6105, Cloverdale, Western Australia, Australia
- (08) 9469 6606
4.1
Great
5 reviews
Replied to 96% of negative reviews
Typically replies within 1 week
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They actually took the time to reach…
They actually took the time to reach out once they knew they didn’t have what I wanted in stock and gave me an alternative, not a lot of places do that
12 August 2025
Unprompted review
Reply from GiftBox - Belmont
Hi, thank you for taking the time to leave a five-star review! We are glad to hear our team contacted you to help resolve the stock issue.
They are amazing and friendly
29 July 2025
Reply from GiftBox - Belmont
Hi Jeromil, thank you for taking the time to leave a five-star review and your kind words! We are thrilled to hear that you have had a positive experience with our GiftBox service! We will be sure to past this to them :)
Great products for a birthday present…
Great products for a birthday present for my daughter, delivered very quickly.
13 May 2025
Reply from GiftBox - Belmont
Hi Helen, thanks for taking the time to leave us a five-star review and we are glad that you have had a positive experience with our GiftBox Same Day Delivery!
We love hearing that you chose our product as a birthday gift — it means so much to us that it helped make someone's special day even better!
Reply from GiftBox - Belmont
Thank you for your review, your kind words about our staff are greatly appreciated.
Fast efficient they are always willing…
Fast efficient they are always willing to help great staff
5 January 2024
Reply from GiftBox - Belmont
Hi there Jade, thank you for your kind words! Providing excellent customer service is a core value, and we're pleased our team could contribute positively to your experience. It's also great to hear that your parcel arrived within reasonable time!
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