This is my second order with Ghvino so I'm hoping that the experience will be as good as the first time. They have a good range and great prices with delivery either being a reasonable cost or free i... See more
Company replied
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See what reviewers are saying
I'm glad I've found the site with such a great selection of Georgian wines. Before it was pretty hard to find in NL something worth buying though Georgian and Armenian wines are so rich and flavorful... See more
Amazing fast service! Great wine. I am a loyal customer by now :)
The delivery and all went great of course the wine is very good! I just expected a QR code on the bottles that I can’t seem to find as I thought the Scantrust verification was already implemented. Did... See more
4.7
Excellent
62 reviews
No recent history of asking for reviews
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Great customer service
Great customer service, safe an quick delivery. And good wine 🍷..
21 March 2023
Always excellent selection and amazing…
Always excellent selection and amazing service! Highly recommended!
21 March 2023
Everything great but no QR code to find
The delivery and all went great of course the wine is very good! I just expected a QR code on the bottles that I can’t seem to find as I thought the Scantrust verification was already implemented. Did I miss something?
14 January 2023
everything well done
13 January 2023
Everything went really smooth and fast
Everything went really smooth and fast. We received the order just in time. And the wine was really nice.
1 December 2022
I didn't receive my package while it is…
~I didn't receive my package while it is says that my neighbors got it~
edit:
I checked quite some of my neighbors and found the package in another house.
ghvino.shop can you call me tomorrow to elaborate how can you get the money back ?
P.S I was very busy arranging other things in my life to keep a track on wine order. Sorry.
You could just call and ask how can we get things arranged.
23 November 2022
Reply from ghvino.shop
Dear Ilia,
Let me see if i understand this correctly. Your package which was sent on the 8th of November and delivered on the 10th - for which you received a track and trace code. It has been delivered at the neighbors.
But 13 days later, without any contact....you write a 1 star review about not receiving it? Without contacting us to fix the issue?
I myself order sometimes things online - if i see the package has been delivered at the neighbors, i go to them to pick it up. If it is not at the neighbors, i contact the parcel service to trace the package. And if that won't help, i contact the sender.
I however don't write a bad review to the sender when i did not even give them the chance to correct the issue - especially as the issue is with the parcel service. The parcel service also has a rating system, you should give them a bad rating, but also after giving them the opportunity to help you fix it.
I am unsure what you want to do now, as you don't even have a question in your review. And although service is one of the highest priorities which we have - with reviews and actions like yours, i do not feel motivated at all to initiate helping you. So what i will do, is send you the money back. But your next order with us will be declined. If businesses could give their customers ratings, you would hereby also receive a 1 star rating.
Very disappointing and very demotivating.
Kind regards,
Peter
Love this Georgian wine
2 November 2022
Supe fast delivery!
13 August 2022
Great wines and fast delivery!!
6 March 2022
Really well packaged
I received my order to Sweden and was surprised positively how well the bottles were packaged in the box. It would be virtually impossible for the bottles to get damaged in shipping
30 January 2022
My favorite wine!
15 January 2022
Great wine shop
Ordered here a few times, never had a wine I did not like. Great selection of amber wines.
4 December 2021
Very good
Highly recommended. Very responsive, fast delivery. You can get qualified suggestion. High quality product.
16 September 2021
Lightning fast shipping - excellent wines!
Ordered just before 2pm – parcel was at the post office less than 4 hours later (and arrived at my doorstep in Germany 2 days after ordering). Impressive speed - and everything was as ordered! Am very likely to buy from ghvino.shop again...!
3 June 2021
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