GEX.co.uk Reviews 1,415

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the ease and efficiency of the selling process. Many people appreciate the fair prices offered for their items, often finding them to be better than competitors. The user experience is frequently described as straightforward and simple, from scanning items online to receiving payment. Consumers are particularly impressed with the quick turnaround times and the speed of payment, with many reporting same-day or very fast transfers to their bank accounts. However, some people mentioned an issue where a payment was initially refused, which was subsequently resolved.

What people talk about most

Payment

Customers consistently note positive experiences with payment. Reviewers frequently highlight incredibly... See more

Service

Customers had positive experiences with service. Many reviewers praised the exceptional and swift service,... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Product

Users describe positive interactions with the product. Customers consistently praise the ease of selling... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that they received good and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered from here several times, specifically for PS2 and PS3 games, and I am consistently impressed. The condition of the items is incredible—they honestly look brand new every time. My only min... See more

Company replied

Rated 5 out of 5 stars

No issues. Simple to use. Fair prices. Great communication throughout/Received package by recorded Royal Mail. After checking they found one flaw and gave fair explanation and revised price which I ac... See more

Company replied

Rated 5 out of 5 stars

Unfortunately yodel lost the parcel I sent to them and were totally useless. Luckily Jase dealt with the claim and honoured my full payment even though Yodel only paid them part of the compensation. A... See more

Company replied

Rated 5 out of 5 stars

Unbelievable service, there was a problem with the courier nothing to do with GEX, but they resolved it asap. Fabulous communication throughout. Really easy to use couldn’t believe how handy it actual... See more

Company replied


Company details

  1. Video Game Store
  2. e-Commerce Service
  3. Game Store
  4. Online Marketplace
  5. Used Game Store

Written by the company

SELL OLD VIDEO GAMES FOR CASH at GEX.co.uk. Great Prices, Fast Payment, Free Post UK Service. Sell games online at our specialist Website. We buy all your old Playstation, Xbox, Nintendo & Sega Games. You can sell 3DS, Dreamcast, Gamecube, Gameboy, Megadrive, N64, NES, SNES, Switch, Wii, PS2, PS3, PS4, PS1, PS5, Vita, PSP, SNES, Wii U, Xbox 360, Xbox One, Xbox Series X.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Absolutely fantastic money for your…

Absolutely fantastic money for your games and the service is fantastic 👏 👌 would recommend gex to anyone selling there games 🎮 😀

12 May 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hi Paul!

Thank you for such a great review!!
We hope to do more business with you in the future.

Jason

Rated 5 out of 5 stars

No surprise they have 5* overall

Paid out the same day my item arrived, super super smooth process, way better than CEX, these guys will definitely be my new go to for selling items!

8 May 2025
Unprompted review
GEX.co.uk logo

Reply from GEX.co.uk

Hey!

Thank you for such a great review!
Glad to hear you'll be returning in the future.

Jason

Rated 5 out of 5 stars

Quick hassle free transaction

Quick hassle free transaction - can't fault any stage of the process and full monies were paid immediately upon receipt of my parcel. Excellent and would use again!

1 May 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hey Kev,

Thank you for the 5* review!
Glad you were impressed with the speedy service.

Jason

Rated 5 out of 5 stars

Great service

Great service

6 May 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hello Brandon!

Thank you for the 5* review!!
Look forward to doing business with you in the future.

Jason

Rated 5 out of 5 stars

I’m very happy with the service

I’m happy with the service they were very helpful and let me know that they received my parcel and also sent me my payment very good sevice thank you

15 April 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hi James,

Thank you for the 5* review!!
Glad you were impressed with the step by step updates :)

Thanks,
Jason

Rated 5 out of 5 stars

Best selling website I have used to date

Great service from beginning to end, website easy to use to get price for selling my games and getting them collected is a welcome bonus. Kept informed from when they received the items upto when the payment was sent. Will definitely use again.

3 April 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hi Andy!

Thank you for the great review.
Glad you were impressed with the overall service.
We look forward to doing business with you in the future.

Jason

Rated 5 out of 5 stars

Quick

Quick, nó fuss

3 April 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hi Zara,

Thanks for the great review!!

Jason

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process. Prompt notification and payment.

3 April 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hi Maria

Thank you for the 5* review!!

Jason

Rated 5 out of 5 stars

Fantastic quality switch game

Great shopping experience .. fantastic good quality ..great reasonable price will definitely buy from this shop /seller again good fast delivery time too very happy customer 💯⭐⭐⭐⭐⭐

28 March 2025
Unprompted review
GEX.co.uk logo

Reply from GEX.co.uk

Hi Kathleen,

Thank you for leaving such a wonderful review!
We look forward to doing more business in the future.

Jason

Rated 5 out of 5 stars

Wonderful service

Wonderful service, very quick payment

1 April 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hi Gavin,

Thank you for the 5* review!!

Jason

Rated 5 out of 5 stars

Fast payment

I sold lego to GEX, and they promptly paid me after few days. Fast payment and great service

24 March 2025
Unprompted review
GEX.co.uk logo

Reply from GEX.co.uk

Hi Chalie

Thank you for such a great review and for selling your Lego with us.

Jason

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