Wellue Reviews 373

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the products, finding them to work as advertised and provide peace of mind for health monitoring. People appreciate the quality and functionality of various devices, including O2 rings, CPAP units, and blood pressure monitors, noting their effectiveness and ease of use. The customer service is frequently praised for being efficient, responsive, and providing excellent support, often replacing faulty units without hassle. However, some customers experienced issues with product accuracy, with devices occasionally providing inconsistent readings or failing to work correctly after a short period. A few other people also felt that some products had poor battery life or defective charging ports, and in some cases, received used or faulty items. There were also concerns about customer support in some instances, with reports of slow responses or difficulties in resolving issues.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many praising the accuracy and reliability of devices such as... See more

User experience

Users describe positive interactions with user experience, often highlighting the ease of use and convenience... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as exceptional,... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering direct is easy and fast and always a good bit less expensive than Amazon. We use the finger monitor to track a health issue and the ring style is much more useful than the end of finger clip... See more

Company replied

Rated 4 out of 5 stars

We bought a blood pressure wrist monitor. Turned up, worked fine - for 4 days (seems pretty accurate). Now will never give a reading. Contacted them - they purport to respond within one business day.... See more

Company replied

Rated 4 out of 5 stars

I purchased the Resvent iBreeze CPAP unit together with the Dynamic ECG Recorder ER1-LW. I received both items in good condition (well securely packed) including all items as advertized and sales agr... See more

Rated 4 out of 5 stars

I like the product. Works as advertised. Unfortunately order processing was very slow. It arrived late. Also, they process payments through PayPal. I personally don't use PayPal but recieved scam PayP... See more

Company replied


Company details

  1. Medical Equipment Manufacturer
  2. Family Service Center
  3. Home Health Care Service
  4. Medical Supply Store

Written by the company

Wellue was founded in 2013, specializing in developing electronic devices with medical-grade accuracy and consumer-friendly. Our mission is to bring peace of mind by finding an easy and intelligent way to deliver health data to patients and clinicians. Wellue focuses on a number of blood oxygen monitor, ECG monitor and handheld ultrasound type products,etc. Our products include various vital signs monitoring equipment and fitness and health-related products and are exported to more than 40 countries and regions around the world.


Contact info

4.1

Great

TrustScore 4 out of 5

373 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

ECG Recorder with screen

Wellue this is my second product that I bought from Wellue and I was emailing and this person Kiki Shawn amazing person. gets back to you straight away with the emails. Knows the product very well.
Keep up your great work
And the device that I bought just now is the ECG recorder with screen is an amazing product sent the report straightaway to my cardiologist?

30 June 2025
Unprompted review
Wellue logo

Reply from Wellue

Thank you for your great feedback and kind words about Kiki Shawn! Reports can be exported via our app or PC software then you can share them with your cardiologist.

Rated 5 out of 5 stars

The O2 Ring is a Life Saver

The O2 Ring is a Life Saver. It wakes you up by vibrating on your finger when the Oxygen level fall dangerously low. Once awake you breathe more strongly increasing oxygen levels to the whole body. This will avoid having a heart attack or a stroke should oxygen levels continue to fall as you sleep.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Just what I wanted

The wellue O2 ring works as expected. It is both informative and reassuring to track my oxygen level at night while using cpap. I upload the info to SleepHQ. I like being able to keep everything together in 1 place.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Product

Great Product. After a year of flawless use I had a minor issue with connecting to my computer. Customer service was great (even when outside of warranty) and they sent me a replacement data cable to try which resolved the issue. Couldn’t ask for more.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Wellue makes great products and they…

Wellue makes great products and they have reliable and speedy delivery. Their customer service team is always excellent when contacting them and we have ordered more and more products with them over the years.

20 June 2025
Unprompted review
Rated 2 out of 5 stars

Battery issue

We purchased an oxygen concentrator from Wellue, but the battery life is much shorter than advertised. The manufacturer claimed it would last longer, but that has not been our experience. On top of that, we later found the exact same product on Alibaba for half the price. Very disappointed overall.

18 June 2025
Unprompted review
Wellue logo

Reply from Wellue

We are sorry to hear about your experience with the battery life. Please feel free to contact us at support@getwellue.com — we are happy to assist you and find a solution.

Rated 5 out of 5 stars

I needed another 02 concentrator for…

I needed another 02 concentrator for use in the den since moving the other one from bedroom to the den and back every day was getting to be more than I could manage. I found wellue to be reasonably priced and unit is not as heavy as some others I looked at. I am happy with the unit and I am looking at a small portable for when I go out. Thanks wellue.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Easy purchase and usage experience

I have had a DuoEK S for soemti now and recently purchased an arm band blood pressure monitor. I had no issues with either the purchase or shipping. It works great and is getting the information my doctor wants.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Simple to use, so I use it everyday.

2 months ago, I purchased a Wireless Blood Pressure Monitor with ECG/EKG. After a few minutes getting familiar with the cuff and then ViHeath the Android App, it became second nature in using it everyday. The instructions are on the cuff itself with pictures - no need to guess. It is accurate and comparable to my doctor's professional cuff. ViHealth integrates to Google Fit and I can see BP and EKG reading in each app. And no batteries! It recharges with my Android phone charger.

13 June 2025
Unprompted review
Rated 3 out of 5 stars

I’ve been waking up around 3 am because…

I’ve been waking up around 3 am because there is no air flowing in and I find myself with my mouth open and snoring.
I have a really hard time adjusting to it. It feels like I should be able to set the airflow higher but I can not set it. I’m sure I still need to learn more about it but as of now I’m not impressed

19 May 2025
Wellue logo

Reply from Wellue

Thank you for your feedback. We’ve emailed you instructions on how to use the machine. Please check your inbox and spam folder.

Rated 5 out of 5 stars

This ring rocks

I tested Oura ring, and several others. NONE compare to the accuracy and data of your tool. The website pops right up. Both the phone and website had data analytics twice that of Oura.

I am hoping that in your roadmap you will shrink the ring.

5 March 2025
Unprompted review
Wellue logo

Reply from Wellue

Thank you for your great feedback! We’re happy to hear you like our ring’s accuracy and data. We appreciate your suggestion about making the ring smaller and will keep it in mind for future updates.

Rated 5 out of 5 stars

Happy with experience

For all products I do my homework. Wellness was a great high medium affordable price. Remember if your looking gorgeous cheap you get what you pay for. There product arrived timely, was well packaged, and easy to use. I will be choosing this company again.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

My U Sleep monitor quit working

My U Sleep monitor quit working. I contacted Wellue, and I had a response by the next day. They were able to troubleshoot the problem with my U Sleep monitor, and they sent me a new thumb cord. It solved my problem, as when I plugged it in, the U Sleep monitor started to work. They were timely in their responses and also timely in their mailing of my replacement themb cord!

21 May 2025
Unprompted review
Rated 3 out of 5 stars

Not an easy portable EKG at all

Not an easy portable EKG at all. Leads are difficult to place. The EKG resolution is not very good. I have difficulties to print the tracing.

19 May 2025
Wellue logo

Reply from Wellue

Thank you for your feedback. We’re sorry to hear about the difficulties with the leads, resolution, and printing. Please contact our support team with more details so we can help you resolve these issues.

Rated 5 out of 5 stars

Easy to use

Easy to use, comfortable and easy to download. Good straightforward metrics. I would recommend this product to anyone that wants to know their levels throughout the night. I get 4 nights on one charge.

13 May 2025
Unprompted review

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