Really really lovely company, Nick from customer service was so helpful. Had a glitch with my app and Nick was able to help. The constant update during the process of sorting my account was very ad... See more
Company replied
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See what reviewers are saying
Great app for booking flights quickly and easily. Smooth interface, clear pricing, and reliable service. Highly recommend Vuelo for hassle-free travel planning!
Company replied
This company not only gives families/people opportunities to travel. They are real people behind the back ground who will go out of there way to sort any issues out for you. Gene and nick really are l... See more
Company replied
I had a really smooth experience using the Vuelo app to book our summer trip. The whole process was quick, intuitive, and easy to navigate. I especially liked how simple it was to compare options an... See more
Company replied
Company details
Written by the company
Travel with financial flexibility with Vuelo. Spread the cost over interest free instalments.
Contact info
222 Regent Street, W1B 5TR, London, United Kingdom
- +44 20 4587 9437
- support@getvuelo.com
- getvuelo.com
4.6
Excellent
463 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vuelo
Thank you for the kind words and we really appreciate you taking the time to leave a review. 💜
So easy to use
So easy to use. Really efficient if you’re only making one or two big trips a year. Spreads the cost nice and evenly :)
5 February 2026
Unprompted review
Reply from Vuelo
Thanks so much for the lovely review! 💜
We’re really glad you found Vuelo easy to use and that spreading the cost made planning your trips a bit smoother.
That’s exactly what we’re here for.
You would expect baggage to be in a…
You would expect baggage to be in a flight ✈️ with BA and yet no were when booking did it say no baggage 🧳.. it was when we got to the airport we found out . Very disappointing and then had to pay £300 more and no help from
VUELO.
27 December 2025
Unprompted review
Reply from Vuelo
We’re really sorry to hear how frustrating this experience was, especially finding out about baggage at the airport. We understand how disappointing that must have felt and we’d like to take a closer look at what happened for you.
Please reach out to us at support@getvuelo.com so we can review this properly and help where we can 💜
It was so quick and easy to get booked
It was so quick and easy to get book, the whole process took me about 20 minutes! definitely recommend
5 February 2026
Unprompted review
Reply from Vuelo
We’re really glad to hear the booking process felt quick and easy and that everything went smoothly for you.
Thanks so much for taking the time to share your experience and for the recommendation 💜
Vuelo is so easy to use and booking…
Vuelo is so easy to use and booking have been perfect
5 February 2026
Unprompted review
Reply from Vuelo
We’re really glad to hear that you’re finding Vuelo easy to use and that your bookings have gone smoothly.
Thanks so much for taking the time to share this, it means a lot to the team 💜
What a great experience
What a great experience, I just booked flights on 3 months interest free. My issue was not enough funds on my credit card and needing to book a flight for both me and my partner. I used this app to pay for both in one transaction and I can use my credit card via apply pay to pay my share, and my partner can sort his share out later. Worked a treat, recommended!
4 February 2026
Unprompted review
Reply from Vuelo
We’re really happy to hear you had such a great experience and that the flexibility helped make booking your flights easier when you needed it.
Thanks so much for sharing this and for the recommendation, it means a lot to the team 💜
Takes away the stress of booking
Takes away the stress of booking. It is cheaper and has options
3 February 2026
Unprompted review
Reply from Vuelo
We’re really glad Vuelo helped take the stress out of booking and that’s exactly what we aim for.
Appreciate you taking the time to share this 💜
Great quick easy service and app
Great quick easy service and app, was easy to use without any issues
2 February 2026
Unprompted review
Reply from Vuelo
Thanks so much for the great review!
We’re really glad you found the app quick and easy to use.
Appreciate you taking the time to share this 💜
I can call it perfection
I can call it perfection. The app can get a bit glitchy but to be honest it works very well in general.
I made my first booking a few days ago and everything was smoothly and easy. Confirmation and payment went through and payment plan all scheduled. Thanks
31 January 2026
Unprompted review
Reply from Vuelo
Thanks for the honest and thoughtful feedback!
We really appreciate it.
Thanks for choosing Vuelo 💜
Highly recommended for travel
I saved this app as it looked interesting for future trips.
Just last week I had an unexpected change to some travel plans and Vuelo came to the rescue!
Everything is simple to use and clearly explained, booking process worked really well using the direct booking and the one-time card method.
Really impressed with this app and it’s a great option to have.
Saved my upcoming trip!
29 January 2026
Unprompted review
Reply from Vuelo
This made our day and big thank you!
We’re so happy Vuelo could help when your travel plans changed and that the one-time card worked well for you.
Wishing you an amazing upcoming trip 💜
Great app
I was really impressed by this app it allows you to book a flight or a holiday and spread the cost
1 February 2026
Unprompted review
Reply from Vuelo
We’re really glad you’re enjoying the app and the flexibility it gives for booking flights and holidays.
Appreciate you taking the time to share this 💜
It was easy to get approval and get on…
It was easy to get approval and get on with the app and the verification process as well.
2 January 2026
Unprompted review
Reply from Vuelo
Great to hear the approval and verification process felt smooth — that’s exactly what we aim for.
Hope you enjoy your next trip with Vuelo 💜
So easy to use
So easy to use, helps spread the cost over a few months
31 January 2026
Unprompted review
Reply from Vuelo
So glad to hear that! Keeping things simple and flexible is exactly what we’re aiming for.
Thanks for sharing the love 💜
Reply from Vuelo
Thank you! Really appreciate you taking the time to leave this!
Great to hear you’re enjoying the app 💜
Simple and Effective
Simple, easy to use and great 0% offers for booking travel/holidays
30 January 2026
Unprompted review
Reply from Vuelo
Love that feedback: simple, effective, and flexible travel is the goal!
Thanks for choosing Vuelo 💜
Reply from Vuelo
Thanks so much, Christian 💜
We’re really glad you had a wonderful experience — that means a lot to us.
Very easy to use system once you get…
Very easy to use system once you get used to it. Multiple options from pay In three with no interest charge. Or spread the cost over 12 months with charges so entirely up to you what you do. I love it it leaves me in charge of arranging all my transportation and accommodation with flexibility.
30 January 2026
Unprompted review
Reply from Vuelo
Thanks for the great feedback, Russell 💜
We love hearing that the flexibility and payment options worked well for you and that’s exactly what Vuelo’s here for.
Love this app
Love this app. It’s super easy to use, and I booked my first family vacation through it without any hassle. The payment plan made everything much more manageable. I’ll definitely keep using Vuelo in the future, not just for trips, but for other purchases too.
19 December 2025
Unprompted review
Reply from Vuelo
Thanks so much for the lovely review and we’re really glad to hear your first family trip booking was smooth and hassle-free.
It’s great to know the payment plan made things easier, and we love that you’re planning to keep using Vuelo in the future.
Wishing you many more stress-free trips ahead 💜
This is an amazing App
This is an amazing App . Created to make life better. Thank you.
30 December 2025
Unprompted review
Reply from Vuelo
Thank you so much for the kind words 💜
We’re really glad to hear you’re enjoying the app.
Thanks again for taking the time to share this, it truly means a lot to us.
Excellent Service
Excellent Service, Vuelo allowed me pay for a trip at a time I never would have dreamt of it,the app is easy to use and flexible.
28 January 2026
Unprompted review
Reply from Vuelo
Thanks so much for the lovely review 💜
We’re really glad Vuelo helped make that trip possible.
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