My experience with Joseph at Travel Times was brilliant. Can’t fault it! He was helpful with finding fare bookings that suited my schedule. His service was excellent and seamless, he was polite and pa... See more
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See what reviewers are saying
Please do not deal with this company - they are thieving fraudsters that have a complex scam set up. I have made a report to Action Fraud and my bank about them and their intermediate account that ta... See more
Sarah was really helpful in stressful situation resulting a missed flight. She was very patient and explained all my options. She took her time and did not keep me waiting on the phone. She called... See more
Company replied
I have had several travel agents in the years, but I am pleased with the professionalism, and customer service I received from Joseph. His patience in assisting me step by step to any queries I had, p... See more
Company replied
Company details
Written by the company
Travel made simple and affordable with Get Trip UK! We're a trusted travel agency (ATOL-protected and IATA-certified) that offers amazing flight deals and tour arrangements. Our goal? Great prices for everyone. We want travel to be accessible, so you can find the perfect flights and tours that fit your budget and schedule. Loyal customers are our priority. We work hard to understand your travel needs and ensure you get the flights and experiences you desire. Book your dream trip today with Get Trip UK!
Contact info
Suite No.5, The Old Dispensary, 30 Romford Rd, E15 4BZ, London, United Kingdom
- 0203 900 3242
- adam@gettrip.co.uk
- gettrip.co.uk
3.7
Average
194 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I meet a gentle Man by name Joseph J
I meet a gentle Man by name Joseph , he was very nice and understandable on his job, I really appreciate him.
28 April 2023
Unprompted review
Reply from Get Trip UK
Hey Mr. Kamara
Thank you so much for choosing us and appreciating our services. We will continue to giving our best. We wish to serve you again in future.
Kind Regards
Glaxy Travel
John was very helpful
John was very helpful, polite, and patient. He answered all of my questions and helped me a lot. Thanks John.
27 April 2023
Unprompted review
Reply from Get Trip UK
Dear AK,
We are happy to know that you liked our services and the smooth handling of your query by John. We are working every day efficiently to provide the best services to our clients.
We eagerly look forward to serving you again.
Warm Regards
Team Glaxy Travel
To Say I'M EXTREMJOHNĶELY happy and Grateful…
To Say I'M EXTREMELY happy and Grateful with your agency is the understatement of the century,thanks to this young man called John. John iPKKs very PATIENT, HELPFUL,RESPECTFUL,PERSISTENT and goes out of his way to help me out,and I would recommend him to anyone who wants someone like JOHN to help you out,and I'd like to advise you to hold on to him,because he has EXCELLENT customer service,and I think any business should have a "JOHN" in their company,
because he's Such a GREAT ASSET to your business! Thank you JOHN,for all your help 🙏and patience 🙏 and GodBLESS YOU 🙏 ALWAYS!
26 April 2023
Unprompted review
Reply from Get Trip UK
Dear Cecilia,
Thank you for taking the time to write this review and appreciating the efforts of John, who will be motivated by the recognition. We are glad to hear that you had an excellent experience.
We hope you remain safe and contact us again for future bookings.
Regards
Team Glaxy Travel
Very helpful and eficiente took all the…
Very helpful and eficiente took all the pressure of be trying to change date on my return ticket. Will use them again
24 April 2023
Unprompted review
Reply from Get Trip UK
Dear Frank,
We highly appreciate your kind words on the service provided by the team. We are delighted to know that you are extremely satisfied. No request is too big for us at Glaxy Travel as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Team Glaxy Travel
My experience with the company
My experience with the company was great and I’ll definitely recommend friends and family to you and as well I’ll use the company again too.
Thanks to Nazar he’s so helpful and he listen carefully and always find a solution
Thanks so much once again keep up the great job you’re doing.
17 April 2023
Unprompted review
Reply from Get Trip UK
Hey Mr. Gaye
Thank you so much for your priceless words. We always work hard to provide our customers with the best service and will continue to doing so. Customers like you are our asset. Thank you again for choosing us.
Kind Regards
Glaxy Travel
Mr naza was great very good customer…
Mr naza was great very good customer service
11 April 2023
Unprompted review
Reply from Get Trip UK
Dear Valuable Customer,
Thank you for the wonderful 5★ rating for Nazar. We are glad we could meet your travel requirements and promise to deliver outstanding customer service for every travel itinerary.
Have a splendid day!
Regards
Glaxy Travel
My experience with the company was very…
My experience with the company was very easy & they helped me with the process of securing the ticket as it was my first time. I will definitely be booking more tickets with them in the future, they respond fast as well. Keep it up!!!
24 March 2023
Unprompted review
Reply from Get Trip UK
Hey Miss Nokhu,
We are pleased to have your review on our service. This really gives us confidence to work even harder.
We will continue to giving our best.
Kind Regards
Glaxy Travel
Joseph was very patient and went…
Joseph was very patient and went through the booking process explaining every step. The customer service is perfect I enjoyed booking with you guys will recommend you always thanks
6 April 2023
Unprompted review
Reply from Get Trip UK
Dear Antoinette,
Thank you for letting the community know that you had a very good experience with us. This greatly boosted the morale of our sales team! :-)
Warm Regards,
Glaxy Travel
Mimi James was very professional
I Google Brussel Airline and got onto Mimi i had a difficult but she got everything at the super price Due to my cash flow issues I had to cancel my trip in the end Mimi James was so helpful and patient i will recommended MImi as she tried her best to make things easier i will always use her in the future.Thank you you are the best
5 April 2023
Unprompted review
Reply from Get Trip UK
Dear Elise Kuyo,
Thank you for your 5-star rating.
We are pleased to hear that you were satisfied with the service you received from our team. We will strive to provide this level of service always. Thanks!
Warm Regards,
Glaxy Travel
Joseph was very helpful and…
Joseph was very helpful and professional. Highly recommended
3 April 2023
Unprompted review
Reply from Get Trip UK
Dear Fayelyg,
Thank you for taking the time and sharing your experience with Joseph who assisted you. Our travel experts work diligently toward providing the best services to strengthen the bond and trust.
We hope you remain safe and contact us again for future bookings.
Warm Regards
Team Glaxy Travel
Reply from Get Trip UK
Hey Miss Bazgha
We really appreciate your review. We will continue to giving our best to the customers.
Regards
Glaxy Travel
Reply from Get Trip UK
Dear Richard,
We are grateful to see 5-star rating from your end. We value our customers beyond everything. We always endeavor to improve our services.
Warm Regards
Team Glaxy Travel
Oscar James was very professional and…
Oscar James was very professional and respectful when he helped me as l was looking for a flight ticket recently. Even when l was struggling to open my emails regarding the ticket he was so patient and kind enough to go through with me gradually until l managed to get things right. He worked patiently with me until he got me a better deal within my financial means. I will always work with him in such times when l need to travel. Thank you so much Oscar James keep it up
24 March 2023
Unprompted review
Reply from Get Trip UK
Hey Ms. Angela,
We are really very glad to see your review. We really appreciate your coming back to us every time you have to travel. We will continue to giving our best in future as well. We really honor you for choosing us.
Regards
Glaxy Travel
Naza was extremely helpful
Naza was extremely helpful. I Google Brussels Airlines ticketing and got on to Naza. The first quote I had was very high, and he quickly suggested that'd if I was flexible with my dates he will give me another quote which was a promotional. That was almost half the amount compared with the previous quote. Thanks very much Naza you are a star.
22 March 2023
Unprompted review
Reply from Get Trip UK
Dear Valuable Customer
We are really glad to have your review and that too with such amazing words. We are honored to have you delivered our services. We look forward to assist you in future with same ethics.
Warm Regards
Glaxy Travel
Nazar and his Team were very prompt to…
Nazar and his Team were very prompt to plan an itinerary and prepare a proposal which I accepted. The follow up was very efficient. I can recommend Glaxy Travel with confidence.
17 March 2023
Unprompted review
Reply from Get Trip UK
Dear James,
We are incredibly grateful for this review and your lovely compliments on Nazar's services. Your warm words have been shared with him.
Thank you for choosing and trusting Glaxy Travel. Have a lovely day!
Warm Regards
Team Glaxy Travel
Extent service and they followed The…
Extent service and they followed The costumer until destination place and then until coming back nicely and Friendly this company, God bless you all many thanks.
4 March 2023
Unprompted review
Reply from Get Trip UK
Dear Reaz,
Thank you for sharing your recent experience with us and for complimenting Joseph who will be happy with your recognition.
We eagerly await your next call. Till then, Be safe!
Warm Regards
Team Glaxy Travel
Excellent service and support from…
Excellent service and support from Nazar ali with his team GalaxyTravel
Much appreciated🙏
16 March 2023
Unprompted review
Reply from Get Trip UK
Dear Valuable Customer,
We are grateful to see a 5-star rating from your end for Nazar who assisted you. We value our customers beyond everything. Your trust in us is what makes our day better.
Till next time :)
Warm Regards
Team Glaxy Travel
Joseph was so helpful and patient with…
Joseph was so helpful and patient with me, he has a good customer service.
16 March 2023
Unprompted review
Reply from Get Trip UK
Dear Salamatu,
Thank you so much for your appreciation. We will always look forward to helping you in the future.
Warm Regards
Team Glaxy Travel
I’m happy 😊 he Dan job on the time and…
I’m happy 😊 he Dan job on the time and good price
14 March 2023
Unprompted review
Reply from Get Trip UK
Dear Ali Reza,
We highly appreciate your kind words on the service rendered by Noraiz. We are delighted to know that you are satisfied with his guidance.
Till next time :)
Warm Regards
Team Glaxy Travel
Thank you at Joseph impeccable service…
Thank you at Joseph impeccable service was very patient and extremely professional and had to work well together, I say congratulations to him!!
13 March 2023
Unprompted review
Reply from Get Trip UK
Dear Remi,
Thank you for taking the time to write this review and appreciating the efforts of Joseph, who will be motivated by the recognition. We are glad to hear that you had an excellent experience.
We hope you remain safe and contact us again for future bookings.
Warm Regards
Team Glaxy Travel
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