The support team was quick to respond and search a satisfying solution. I finally got a full refund for my order. However, all this experience would have been even better if from the beginning I wou... See more
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Review summary
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Reviews shaping this summary
I'm pleased with your response that you will honour your pledge to customers if they are not satisfied with the product thanking you once again for your help and kindness regards Peter. Please send... See more
Specific items were well explained. Items ordered with clear prices indicated. The "Original Prices" seem somewhat inflated at $895.06 for this order! But the "Total Savings" column brings the order... See more
The ordering of the item was first class The only problem was the delivery of the item it said in 5 to 9 days delivery at the moment it's took about 11 days and it's still not delivered.
Company details
Written by the company
SynGas offers fuel-saving technology designed to help drivers reduce fuel consumption, lower CO₂ emissions, and improve overall vehicle performance. Compatible with most petrol and diesel vehicles manufactured after 1996, SynGas is positioned as a practical and cost-effective alternative to traditional ECU tuning. The SynGas fuel saver works by optimizing ECU performance based on driving habits, helping improve fuel efficiency while supporting smoother engine operation. The device is designed for quick plug-and-play installation without the need for tools or professional assistance, making it accessible for everyday drivers. SynGas focuses on helping drivers manage rising fuel costs through a low-cost fuel efficiency solution that can be used without permanent vehicle modifications. The device is designed to support modern driving needs while offering an easy-to-use option for drivers looking to improve mileage and reduce emissions.
Contact info
Lithuania
- support@getsyngas.com
- getsyngas.com
3.5
Average
417 reviews
Replied to 78% of negative reviews
Typically replies within 1 month
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Transparency of currency type would be…
Transparency of currency type would be good so that people outside the US know the actual cost.
Order confirmation email would be good too.
I didn't hear anything until I emailed them.
The product arrived within 2 weeks so I'm pleased about that.
The OBD fuel savers have yet to be installed and tested and I'm interested in seeing the results.
27 May 2026
Unprompted review
Reply from SynGas
Thank you for sharing your feedback.
We continuously review customer input to improve communication, checkout clarity, and order confirmation processes. Providing transparent information regarding currency, shipping, and customer support remains very important to us.
We appreciate you mentioning that the delivery arrived within two weeks, and we hope you have a positive experience once you begin using the product. If there is anything further we can assist with, please feel free to reach out via support@getsyngas.com
Kind regards,
Roy from SynGas
easy to navigate website.
26 May 2026
Unprompted review
I was able to get the product that I…
I was able to get the product that I have wanted for the past few weeks. Gas prices will remain high for at least the next year. This Gas Saver Pro device should reduce my fuel expense in my monthly budget.
26 May 2026
Unprompted review
Goods
I feel right from the very start that they web site was set up to make you buy things you did not want or need ie glasses polish etc
19 May 2026
Unprompted review
Fast and simple ordering
Siple and fast ordering, clear instructions and rapid site response.
26 May 2026
Unprompted review
I don't like all the add-ons offered
I don't like all the add-ons offered
26 May 2026
Unprompted review
Thanks for all you folks do!
26 May 2026
Unprompted review
Customer service is great
Customer service is great. But I've been told by a reliable source to not plug that into my car. I tried to cancel it within 10 minutes of placing the order and was told it was too late.
26 May 2026
Unprompted review
Easy to order
26 May 2026
Unprompted review
I purchased a syngas device on April 29…
I purchased a syngas device on April 29 2026 and saw that the shipping to Canada was 7 - 12 days. It has now been 27 days and I have had no updates on the tracking since it has landed in Burnaby, bc on May 20th. I have tried to contact customer service on more than 1 occasion and have had no response from them. I wanted to try the product with the hopes that going through the website wouldn't turn out to be a scam but I may have hoped for too much. 😕
25 May 2026
Unprompted review
Reply from SynGas
Hi Patrick,
Thank you for sharing your experience.
Our goal is always to provide clear, timely, and effective support throughout the ordering and delivery process. Timely shipping remains a top priority for us, and our team continuously works to ensure orders reach customers as quickly as possible.
As we were unable to identify your order based on the review alone, we have requested additional information so we can investigate your case further and assist you directly.
Kind regards,
Roy from SynGas
She was very helpful
She was very helpful, very professional, got my order pulled up and took care of my issue.
25 May 2026
Unprompted review
Even if you are able to try this gas…
Even if you are able to try this gas saver gadget if it does not work you cannot return under THEIR TERMS. This entity selling these things is a scam and I do not recommend buying anything from them. They will not honor return guarantees. If you have already ordered and paid you can kiss that money good bye. Believe me.
24 April 2026
Unprompted review
Reply from SynGas
Hi there,
Thank you for bringing this to our attention.
We take feedback regarding customer support, product performance, and return procedures very seriously. Our team works to ensure return and refund requests are processed in line with our stated policies, and the optional survey is intended to help provide the correct return guidance based on each situation.
A dedicated agent has now been assigned to review your case further, and we appreciate the opportunity to assist you directly.
Kind regards,
Roy from SynGas
Easy to navigate & purchase
Easy to navigate & purchase. Had bought 1 previously now back to purchase 3 more for other cars & friends. 😀
26 May 2026
Unprompted review
Be very careful dealing with syngas…
Be very careful dealing with syngas customer service very bad I have sent many emails with no satisfaction was promised a refund but no information on how to return goods also this product does not suit bf fg Falcons obd port is in fusebox when fitted cannot close box lid very dissatisfied with whole experience Edward Gardner.
5 May 2026
Unprompted review
Reply from SynGas
Hi Ted,
Thank you for bringing this to our attention.
We continuously review customer feedback to improve communication, product guidance, and overall support experience. Feedback regarding compatibility with specific vehicle configurations, including OBD port placement, is valuable to our team and helps us assess how product information is presented.
Returns and refunds, including partial refunds where applicable, are processed according to our return policy. Your case has been escalated to a dedicated agent who will review the situation further and assist you with the next steps.
Kind regards,
Roy from SynGas
It was very itchy purchase had a lot of…
It was very itchy purchase had a lot of extra offers that I wasn't interested in but as far as the ordering process it was easy
25 May 2026
Unprompted review
Ease of ordering and if it works its a…
Ease of ordering and if it works its a total win
25 May 2026
Unprompted review
Seems I have to buy extra software to…
Seems I have to buy extra software to use this??
Why do you not state this.
If no response I will put a bad feedback on every motoring organisation and forums here Europe and USA.
Had enough trouble purchasing this item.
Denis Gill. 300KWV-KGYY6
24 May 2026
Unprompted review
Reply from SynGas
Hello Denny,
Thank you for taking the time to leave feedback.
We continuously review customer input to ensure our product information and purchasing process remain as clear and transparent as possible. We would appreciate the opportunity to review your experience further and clarify the situation directly with you.
At this time, we were unable to match the review with an order in our system, so a separate email has been sent requesting more information. Please check your inbox when you have a moment.
Looking forward to your reply.
Kind regards,
Roy from SynGas
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