Sorted Reviews 399

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

taking 79 eur for no reason and said its was subscription.. i didnt know nothing about this.. zero informacion nothing terrible be carefully

Rated 2 out of 5 stars

I have been using Sorted for over 5 years, it was great initially, but now there are old limits and old rules since 2024. The software is not up to date with latest tax law and I have to double check... See more

Rated 5 out of 5 stars

It does everything I want as a Freelancer and is well worth the €20 per month that I pay for the pro-plan. It even makes doing my personal tax return way easier each year (as the form is in Englis... See more

Company replied

Rated 5 out of 5 stars

Setting up as a freelancer in Germany is complicated. Sorted makes it really easy to automate everything and file all the necessary reports. As someone with only intermediate German, I find this incre... See more

Company details

  1. Software Company

Written by the company

Bereite deine Steuern mit Zuversicht vor. Steuerformulare als Selbstständiger einfach vorbereiten und beim Finanzamt einreichen mit On-Demand-Hilfe zertifizierter Steuerberater


Contact info

3.2

Average

TrustScore 3 out of 5

399 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A must have tool for a foreigner freelancer in Germany

The best tool to create invoices and do tax reporting if you are a freelancer registered in Germany. Especially, if you are not quite yet speak perfect German.

25 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Jurijs,

Thank you for taking the time to write us a review!
Please let us know if we can ever help with anything :)

Best,
The Sorted Team

Rated 5 out of 5 stars

Very nice platform do keep the overview…

Very nice platform do keep the overview over incomes and outcomes, easy to handle, and it safed me a lot of time! Very quick service for questions

25 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Deborah!

Thank you for taking the time to write us a review. We're happy we have been able to help you so far :)

Best,
The Sorted Team

Rated 5 out of 5 stars

I couldn't have done German taxes without it

Sorted has helped immensely with navigating the extremely complicated tax system in Germany. The interface is intuitive, and questions were handled promptly and professionally. Highly recommend.

18 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Laura,

Thank you for your comments! We're glad we've been able to help you handle your taxes.
Let us know if you ever need anything :)

Best,
The Sorted Team

Rated 5 out of 5 stars

Very happy with Sorted

Very happy with Sorted! Great idea and well executed!

18 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Geoffrey!

Thank you for your comments and for the time you took to write us a review :)

Rated 5 out of 5 stars

Thank you getsorted.de for being amazing! :)

I don't know how I would handle my taxes and bookkeeping without the sorted team. It would be a nightmare! Thank you getsorted.de for being amazing! :)

15 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Sasha,

We're very glad we've been able to help you handle your taxes :)
If you ever need anything, let us know!

Best,
The Sorted Team

Rated 5 out of 5 stars

Great job!

Excellent, quick, and efficient support in English. Used sorted from applying for VAT till the end of my freelancing days.
Highly recommended!

13 July 2022
Unprompted review
Rated 5 out of 5 stars

100% recommend

I've been using sorted for 2 years now and I use it for writing invoices, tracking income, paying taxes and sending all sorts of tax reports.

It's a very easy and straightforward tool to use with back by excellent customer support and advisers. I highly recommend it to any freelancer!

12 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Lea,

We really appreciate your review and the fact that you took the time to share it with us!

Best Regards,
The Sorted Team

Rated 3 out of 5 stars

Although the overall experience during a couple of years was quite good...

Now I'm getting some troubles with Finanzamt because of Sorted. I've recently received a letter from Finanzamt saying,

Die in der Umsatzsteuererklärung insgesamt erklärten Vorsteuerbeträge weichen von den laut Anlage EÜR gezahlten Vorsteuerbeträgen um -XXX € ab.

Which basically means that something is wrong with the declarations I sent a few months back. Now I probably have to learn a different app to submit corrected declarations and pray not to get a fine for false declarations I submitted using Sorted.

UPDATE: The issue seems to be resolved by the team, but still, I'm suspicious whether the same problem won't happen again.

12 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Dear Denis, we have tried to do our best and help you with issue you were facing in a timely manner. As far as we know you managed to reply within the required timelines and we have asked you to keep us updated on your process. We would be happy to help should you need anything else!

Rated 5 out of 5 stars

Affordable and easy to use

Affordable and easy to use. As a freelancer, it has made keeping track of my finances practically effortless. When the time comes to file your taxes, most of the work has already been done.

12 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Hey there,

We really appreciate your review and the fact that you took the time to share it with us!

Best Regards,
The Sorted Team

Rated 5 out of 5 stars

Excellent platform for freelancers with…

Excellent platform for freelancers with great knowledge and support at your fingertips. Helped me a huge amount starting out in Germany, thank you.

11 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Hello there,

We really appreciate your review and the fact that you took the time to share it with us!
Let us know if we can ever help with anything :)

Best Regards,
The Sorted Team

Rated 5 out of 5 stars

smooth service

I'm using Sorted for two years now and everything was smooth so far. The reporting to Finanzamt never been so easy!

8 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Ekaterina,

We really appreciate your review and the fact that you took the time to share it with us!

Best Regards,
The Sorted Team

Rated 4 out of 5 stars

While switching from the free to the…

While switching from the free to the pro plan I wasnt fast enough with the bank authorisation so it was like a weird glitch where I had technically switched but didn´t have any of the pro features. I contacted customer support and thank the Lord received help within 1 hour and it got fixed :) Thanks V for excellent customer support!

8 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Val!

We are glad we were able to help you.
Is there anything you think we could do better? We would really love to earn your five stars :)

Best,
The Sorted Team

Rated 2 out of 5 stars

Disappointed

They say they aim to reply to you in a week. BS. It's been a whole month that I didn't get back from them!

It has glitches. For example it shows that I have expenses in 2022 that I never recorded. Unacceptable glitch.

This is not sustainable. They need to hire more people otherwise it will come to an end.

7 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Dear Demetris, apologies for the long wait, first of all. We have improved our team and you should not be waiting for so long for an answer going forward. The glitches that you are referring to are not glitches and an explanation was provided for them in a private conversation. We have not heard from you for a few days, but please continue the conversation with us once you can! We're always here, so if you have any additional questions or need assistance, you know where to find us.

Rated 5 out of 5 stars

Great software

Great software, I can't imagine managing my business taxes without it

6 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Aziz,
We really appreciate your review and the fact that you took the time to share it with us!

Best Regards,
The Sorted Team

Rated 4 out of 5 stars

good experience

the first response was pretty automated/ from a template, however when I asked for more details, i received excellent customer service and clarified my query.

6 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Eliza,

We are glad we were able to help you figure things out.
Is there anything you think we could do better? We would really love to earn your five stars in the future.

Best,
The Sorted Team

Rated 5 out of 5 stars

Great tool for freelancers..

I'm using getsorted for a year now.. Super simple interface and very helpful support team.. I'm really happy with the product so far..

4 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Mehmet,

We really appreciate your review and the fact that you took the time to share it with us! We hope to keep you happy forever, so please let us know if there's ever anything that we can help you with.

Best Regards,
The Sorted Team

Rated 5 out of 5 stars

Helps Me Focus on My Business Not Paperwork

Sorted has helped me to file my German freelancer taxes for the past few years. I love that I can file all my forms for a flat fee but my favorite part is the responsive customer service and extra services I can order from a licensed accountant. They are my advocate when the Finanzamt has questions. It really helps me focus on my business instead of getting drowned in paperwork.

4 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Hey there,

We are glad we have been able to support your business, and we would like to thank you for always trusting Sorted with your accounting.
We really appreciate your review and the fact that you took the time to share it with us!

Best Regards,
The Sorted Team

Rated 5 out of 5 stars

Great tool

When you come to Germany everyone tells you how horrible the German bureaucracy is (plus their tax system), but with Sorted it's like you don't even feel it. They do everything for you. Their support is great, and the simplicity of the system allows you to focus 100% on your work. And if you don't speak German, even better, you don't need to worry about anything.

2 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Valentina,

We are glad we have been able to support your business, and we would like to thank you for always trusting Sorted with your accounting.
We really appreciate your review and the fact that you took the time to share it with us!

Best Regards,
The Sorted Team

Rated 5 out of 5 stars

Great and easy tool

Great and easy tool. Highly recommend for freelancers, it will save you so much time!!

1 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Cyrus,

We really appreciate your review and the fact that you took the time to share it with us!
Let us know if you ever need anything :)

Best Regards,
The Sorted Team

Rated 5 out of 5 stars

LOVE Sorted!

Sorted has saved my sanity and thousands of Euros in accounting expenses! It's actually less work to manage my own bookkeeping through the software than it was paying a tax accountant to do it and answer their questions, and jump through their hoops. If ever I have a question, their support team and our assigned adviser have the answers - and even when I pay for a consultation, everything costs way less than my previous accountant. I recommend Sorted to every freelancer I know!

1 July 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi James,
We are glad we have been able to support your business, and we would like to thank you for always trusting Sorted with your accounting.
We really appreciate your review and the fact that you took the time to share it with us!

Best Regards,
The Sorted Team

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