getsoftwaredeals.com Reviews 174

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the purchase, setup, and installation of software to be very easy and straightforward, often praising the clear, step-by-step instructions provided. Reviewers frequently highlighted the quick response times and helpfulness of the support team when issues arose, with some receiving solutions within minutes. The product itself was often described as working as advertised, with many expressing satisfaction with the activation and functionality of their software. However, some people were dissatisfied with the product, experiencing issues such as invalid product keys, software deactivation over time, or receiving incorrect versions that lacked advertised features. A number of customers also reported problems with the website, including redemption links being blocked by antivirus software or pages not opening. Additionally, some reviewers mentioned a lack of response to emails and non-functional chat support, leading to frustration when seeking assistance.

What people talk about most

Product

Clients share ambiguous opinions on product, with many reporting issues such as invalid product keys,... See more

Website

Customers had negative experiences with the website, with many reporting that links provided were blocked or... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the process from purchase to... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising outstanding... See more

Customer communications

Consumers find contact to be ambiguous, with many reporting difficulties reaching support through various... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recently purchased a Microsoft package (bargain) via Groupon however i kept running into issues when entering the product key online and via phone. I emailed this company ‘Get Software Deals’ as adv... See more

Rated 4 out of 5 stars

The information was emailed clearly and quickly. When I had an issue (which was of my own making), I sent a message in the "contact us" page and got a reply and solution quickly - good service.

Rated 5 out of 5 stars

I brought Office from this company via Groupon UK. When I originally downloaded, either I didn’t complete the task correctly, or something went wrong during the download. It was 4 weeks before I rea... See more

Rated 5 out of 5 stars

I bought Microsoft Office 2024 months ago and finally got around activating it, but it failed activation. Reach out to customer service for a valid key and got a response from them with a working key.... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

174 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Be very cautious with Get Software Deals

I bought two coupons for Microsoft Office 2024 Professional Plus for Windows 10 and 11, with lifetime access: one for me and one as a gift. The person I gifted the second coupon to received the same licence number as mine. We contacted the seller (Get Software Deals) because this seemed odd, but we got no response. Normally, I would expect our licence numbers to be unique, but they weren't.

Additionally, my antivirus flagged the seller's product claim form as dangerous. It said the webpage tried to install malware on my computer.

I advise being cautious with this seller. I'm really disappointed that Groupon.fr is associated with them. I will never buy from this seller again.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

I purchased the Office 2024 for Mac and…

I purchased the Office 2024 for Mac and downloaded it 8 times - on no occasion was the product recognised and activated to be usable. I tried contacting the company and also Groupon through whom I purchased the software - neither company resolved the licence activation issue and I would definitely not recommend getsoftwaredeals as it's impossible to get a response from them.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Beware scammers !!!

Beware scammers !!!
Paid for software through Group On which never arrived.
No answer to E mails,telephone never answered , chat line non existent.
Avoid these people at all cost.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Don’t waste your time or money

Don’t waste your time or money! Be warned!
Feels like a bit of a scam company, unable to instal software, had emailed from them that seemed very unprofessional, asking me to download software to allow them access to my computer, jumped through hoops to have them help me and they didn’t.
Really odd, times wasting and I didn’t get what I paid for at all. Nothing worked.
Requested a refund several times, ignored

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic follow up service

Fantastic follow up service, even when the problem laid with myself, they could not have been more helpful, I really appreciated their assistance as I was definitely struggling (Techno I'm not !!!)
Many thanks
Carol

28 October 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Did not get access to Microsoft Office, stopped getting responses when refund requested

15 October 2025
Unprompted review
Rated 4 out of 5 stars

All good

The information was emailed clearly and quickly. When I had an issue (which was of my own making), I sent a message in the "contact us" page and got a reply and solution quickly - good service.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

After Sales Help

I brought Office from this company via Groupon UK. When I originally downloaded, either I didn’t complete the task correctly, or something went wrong during the download. It was 4 weeks before I reached out for help, and when I did it was late on a Sunday evening. Unbelievably, I got a reply within 20 minutes, with simple concise instructions to solve my issue. I was vey impressed.

5 October 2025
Unprompted review
Rated 5 out of 5 stars

Microsoft Office 2024 months ago....

I bought Microsoft Office 2024 months ago and finally got around activating it, but it failed activation. Reach out to customer service for a valid key and got a response from them with a working key. My office 2024 is activated and very please with them. I will definitely purchase from them again. Very quick and reliable.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

As a senior 81 years young I am not…

As a senior 81 years young I am not tech savvy and had problems activating the Office software I bought some months prior to installing on a new PC
I contacted the seller and they guided me though all the installation and stayed available until satisfactory completion
I would highly recommend them to any one they are totally professional and extremely friendly and helpfull - a big thank you !!

24 September 2025
Unprompted review
Rated 1 out of 5 stars

Awful company to deal with

Awful company to deal with, very unprofessional would not supply a VAT receipt for a business product. Terrible replies to email. I would strongly recommend avoiding getsoftwaredeals.com

19 September 2025
Unprompted review
Rated 1 out of 5 stars

DONT BYY FROM getsoftwaredeals.com

Ok, listen! DO NOT BUY FROM THESE MERCHANTS, it's a con. I bought Office 2024 and the license key, which was issued to multiple users, which made my product key invalid, so now office is dead! It's a waste of money and this is a dark shadow on Groupon for allowing these merchants to use their platform.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Its not a life time deal its a key for a few weeks. Just lost £18 being stupidly trusting of Groupon on a first time buy! Its sad that these days no site is safe & secure to buy!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Seamless install great stuff!

I purchased Office 2024 from Groupon and the install was seamless, the key worked perfectly. The company provided a tutorial video to help as well. Thank you

13 September 2025
Unprompted review
Rated 5 out of 5 stars

5* Reviews from the Pews

Very easy from purchase to setup and installation. Really handy, step-by-step video that you can pause, rewind, and fast-forward. I am not technical and paid a few pounds more for an unlimited plan - and you can use your own email address!! I just can't fault the process so far and very rarely leave 5* reviews, but these guys deserve it! Thanks, everyone.

9 September 2025
Unprompted review
Rated 1 out of 5 stars

Only works for a month

I received a product key, and it worked for about a month. They I started pop-ups telling me to reactivate Excel, Work, Outlook, etc. When I enter the product key, it says the product has been deprovisioned. I can't use any Office products. The "Chat" button their support website doesn't work. I emailed them over a week ago, and no response.

31 August 2025
Unprompted review

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