As a returning customer who has bought 3 different pieces in the past. I was disappointed in the time it took to work on this piece considering I paid extra for the artwork to be expedited…I still lov... See more
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See what reviewers are saying
The first proof was truly awful, the depiction of my husband was extremely unflattering (and its my favourite photo so its lovely in real life). They made several changes over several emails so I can... See more
UPDATE: I received my order and I love how it came out in the frame. It’s a beautiful and meaningful piece! I ordered my second one! They’re amazing folks from customer service to illustrators who... See more
No complaints so far! Sent in my order, few business days later received my proof, had one edit to make on my stepdaughters hair, few days later received second proof which was 100% the way I asked! T... See more
Company details
Information provided by various external sources
Smirky creates custom illustrated portraits of your kids and babies!
Contact info
New York City, United States
- support@getsmirky.com
- getsmirky.com
Time it took
As a returning customer who has bought 3 different pieces in the past. I was disappointed in the time it took to work on this piece considering I paid extra for the artwork to be expedited…I still love the work but yeah
29 March 2023
My girls smirky didn’t look like them
My girls smirky didn’t look like them. Sent edits on first email but they didn’t really edit as requested. I just resent edits so we will see how that returns. Had high hopes for this - keeping fingers crossed.
27 February 2023
Amazing product and customer service!
21 January 2023
I ordered mine on December 7th and…
I ordered mine on December 7th and approved revision on December 13th. Still have not received any update on whether this was shipped. Never again.
7 December 2022
Frame is broken
22 December 2022
I’m not going to blast this site…
I’m not going to blast this site because you continue to try and create a portrait. I just haven’t liked any of them, I don’t think they look like my kids and you refuse to refund me. I just want my money and move on.
18 December 2022
I now have 5 of these pictures
I now have 5 of these pictures. One for each grandchild. They are very responsive and work hard to get a portrait that you can appreciate for years to come! I enjoy mine every day!
18 December 2022
Awesome
I love this company and I love the customer service and I love your work!!! Customer service always answers so fast and is so helpful, and the products are beautiful and always incredible quality. Both smirky and sister company west and Willow are awesome and I will never stop recommending them to everyone I know
12 December 2022
Wonderful email response times
6 December 2022
All of the faces seemed distorted and…
All of the faces seemed distorted and misshaped. I have ordered at least 6-7 smirkys over the last few years but never had this kind of experience.
1 December 2022
Amazing experience
Amazing experience, perfect images and very prompt and responsive.
25 November 2022
2nd time buying because of excellent 1st time experience!
My second time using your service. 1st was a gift for my wife with my daughter. Now this time around as a gift for my girls given that we have 2 daughters in the picture! Overall great customer service and experience!
25 November 2022
Bad communication
1 October 2022
Absolutely fantastic within ten minutes…
Absolutely fantastic within ten minutes my teeth are fantastic I wish I could upload a photo to show how brilliant it is. Highly recommend. Customer service are excellent and delivery super quick 10 ⭐️
22 September 2022
Unprompted review
I have order from here multiple times…
I have order from here multiple times and love each one! Thank you!
15 September 2022
5 minutes for a great kids room piece
17 August 2022
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