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Rated 5 out of 5 stars

I had a great experience working with Jack from Rent Check. He was patient, fun to deal with, and always very quick to respond to my messages. He made the whole process much easier and less stressful... See more

Rated 5 out of 5 stars

My experience with RentCheck has been very positive. The platform makes inspections much easier to manage. I would especially like to recognize the Human Agents team, specially Tanajah, who has been... See more

Rated 1 out of 5 stars

I would stay away. The software is okay, but it doesn't integrate well with Appfolio. The real reason for the 1-star review, though, is their cancellation policy. Apparently, they require 30 days' not... See more

Rated 5 out of 5 stars

Rentcheck has made managing my move ins and move outs SO much more uniform and transparent! The inspection features they provide are much more detailed and usable than the AppFolio included inspectio... See more

Company replied

Company details

  1. Property Maintenance

Written by the company

Property management solution that helps property managers save time on inspections with resident-led inspections and time-efficient internal inspection processes.


Contact info

4.2

Great

TrustScore 4 out of 5

159 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The team is always fantastic to deal…

The team is always fantastic to deal with! We've been with RentCheck for a couple of years now. I like the growth and changes. They really listen to the property managers... we are the ones in the field and know what we need and like. The Flash report option is awesome feature. I like the several options of the reports and the dashboard is a really nice addition.

23 February 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Thank you so much for sharing Eileen! We take pride in making RentCheck a great experience for everyone 💖

Rated 5 out of 5 stars

Could not download inspection report

They were able to replicate my problem and could not solve it and forwarded it to the dev team. Emmy followed up and gave me a work around solution to download the report that I needed. She is AWESOME!! Thank you! -Laurie

22 February 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Hi Laurie, thank you so much for sharing! Emmy is the newest addition to our Customer Experience team and we're glad to see she's already doing a great job assisting our customers.

Rated 5 out of 5 stars

This is a Wonderful Team

There are some features I would love to see in future updates to the app. But whenever we have encountered an issue for our particular business model, the RentCheck team (Brett Perry and Jack from the online chat) have been so helpful in finding a custom solution for us. Excellent team, excellent product, will be even better with some tweaks for customization!

17 February 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Thank you so much for sharing Kelly! 😁

Rated 5 out of 5 stars

Fast Response

Fast Response, Open to suggestions by Clients AND implement suggestions in future release versions. We love RentCheck!

9 February 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Thanks so much Kevin! We love Kay!

Rated 5 out of 5 stars

I've been enjoying the recent updates…

I've been enjoying the recent updates from RentCheck. My company and I also appreciate the new dashboard overall view and statistics. Jack is also my favorite representative. He is always quick to respond and very helpful.

2 February 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Thanks so much Jessica, we really appreciate the feedback!

Rated 5 out of 5 stars

Would highly recommend RentCheck

The RentCheck team has been extremally helpful during our onboarding, and even before we decided to go with them. All our questions were answered thoroughly and quickly, and they kept us up to date when new features were available. We're excited to begin doing our inspections through them, as it seems it will be a huge time saver for us.

27 January 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Thank you so much Destiny! We can't wait for you to get rolling with your new inspection process.

-Jack

Rated 5 out of 5 stars

Owner

Parks Property Management was using a competitor solution for many years and always had issues with residents completing their move-in and bi-annual inspection. Since switching our ratio of completed inspections has skyrocketed to 95% from 60%. Users have said it's so much easier to complete them. We also love they integrate with another WO management system called Latchel and when an inspection has flagged items it's so quick to create WOs now and saves tone of time data entering.

1 January 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Hey Scott, thank you so much for sharing! It's wonderful to hear how much RentCheck has helped improve your process. Here's to hoping we can get that last 5% soon!

-Jack

Rated 5 out of 5 stars

So friendly and helpful

So friendly and helpful. Very easy to work with and was able to help in such a short amount of time.

19 January 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Hi there, thanks so much for sharing your experience! We strive to deliver timely, efficient, and effective customer support to make RentCheck even easier to use 😀
-Jack

Rated 5 out of 5 stars

Thank you Brett

Thank you Brett! I was concerned that the inspection would go missing or that we would have to re do it just to update the address but your solution was perfect!!

25 August 2021
Unprompted review
Rated 5 out of 5 stars

I love RentCheck

I love RentCheck! With RentCheck, we are able to provide a much better service to our owners than we were providing with our previous service. The customer service is excellent! Thank you guys!

10 August 2021
Unprompted review
RentCheck logo

Reply from RentCheck

Thank you Johnna! We appreciate having you as a RentCheck partner!

Rated 5 out of 5 stars

Very happy with the RentCheck team support

I was unable to see any delete option to remove a past tenant from a property in the Residents Section. So I contacted the Support and they have done it without any delay which is very much appreciating factor for the whole RentCheck Team. I am very much happy with the quick response and support these guys provides

25 June 2021
Unprompted review
RentCheck logo

Reply from RentCheck

Thanks for the kind words Joshua!

Rated 5 out of 5 stars

Inspection Simplification!

By allowing our residents to easily perform a thorough routine inspection themselves with RentCheck, we are able to complete more inspections in a shorter period of time. We also love that we can use RentCheck for our own onsite renewal and move-out inspections. Plus the reports look great and provide property owners with just the perfect amount of information. Too little, and we would have questions to answer . . . too much information, and we would have questions to answer. RentCheck supplies a happy medium!

6 May 2021
Unprompted review
RentCheck logo

Reply from RentCheck

Brian, thanks so much for the glowing review! We appreciate having you as a customer and all of your great feedback. Thank you!
-Brett from RentCheck

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