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Review summary
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Reviews shaping this summary
Turns out I still have a dehydration problem and it made using the Quiet Lab mouthpiece impossible for me. I have to say the mouthpiece was very comfortable and easy to clean. I was promptly given my... See more
Company replied
I contacted QuietLab due to me having sleep apnea and no top teeth. Instead of them telling me yes their mouth piece would wool, they told me it wouldn’t work due to my issues. I was very pleased for... See more
Company replied
I purchased these and was excited to try them as I use a CPAP machine. I didn't even think about the fact I wear retainers every night. Before they arrived, I contacted customer service to let them k... See more
Company replied
Company details
Written by the company
QuietLab helps people sleep better and reduce snoring through cutting-edge solutions.
Contact info
United States
- getquietlab.com
4.2
Great
737 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The customer service support team was great
The customer service support team was terrific. Tracking my package stated it was delivered but it was not at my front door. I emailed support and to find out what happened. I got a response back right away. They checked with the courier service and sent me photo of the front door where my package was left. I sent them photo of my front door because that was not my house. They were going to do more investigation and make arrangements for a refund. A couple of days later I got a note from the owner of a home two blocks away where my package was left. I got my package. The support team and I exchanged several emails back and forth. Each time they responded back within minutes.
11 May 2026
Unprompted review
Reply from QuietLab
Thank you so much for taking the time to share your experience.
We’re sorry to hear there was confusion with the delivery location, but we’re really glad the package was ultimately recovered and that our support team was able to assist you throughout the process. We always want our customers to feel supported, especially in situations like this where a delivery issue can be stressful.
Your kind words about our team’s responsiveness and communication truly mean a lot. We’re happy to hear that each interaction was prompt and helpful while we worked together toward a resolution.
Thank you again for your patience, understanding, and support of QuietLab.
Excited but sad
I purchased these and was excited to try them as I use a CPAP machine. I didn't even think about the fact I wear retainers every night. Before they arrived, I contacted customer service to let them know i couldn't use them because of my retainers. The customer service was great. I settled for a partial refund rather than paying to send them back. I was impressed with how my situation was handled.
15 May 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your experience.
We completely understand how retainers can make using a mouthpiece difficult, and we’re glad you reached out to us before trying the product. While we’re sorry it wasn’t going to be compatible with your nightly routine, we’re very happy to hear that our customer service team was able to handle the situation smoothly and provide an option that worked best for you.
We truly appreciate your kind words and are glad you felt well taken care of throughout the process. Thank you for giving QuietLab a try and for taking the time to share your feedback.
Turns out I still have a dehydration issue.
Turns out I still have a dehydration problem and it made using the Quiet Lab mouthpiece impossible for me. I have to say the mouthpiece was very comfortable and easy to clean. I was promptly given my refund and their support was fantastic. I also liked the helpful health tips they generously sent as they were helpful for my everyday life. I would like to also state that Quiet Lab is a legit business unlike the many false sellers on Facebook.
10 May 2026
Unprompted review
Reply from QuietLab
Thank you so much for taking the time to share your experience.
We’re sorry to hear that dehydration made it difficult for you to continue using the QuietLab mouthpiece, but we’re really glad to know that you found it comfortable and easy to maintain. It’s also wonderful to hear that our support team was able to assist you promptly and that the additional health tips were helpful in your daily life.
Your kind words about our team and business truly mean a lot to us. We work hard to provide genuine support and a trustworthy experience for our customers, so we sincerely appreciate your recognition and feedback.
Thank you again for giving QuietLab a try and for sharing such thoughtful comments.
I truly appreciate the support and…
I truly appreciate the support and quick response from customer support! They were very professional and helpful.
17 May 2026
Unprompted review
Reply from QuietLab
Thank you so much for your kind feedback.
We’re really glad to hear that our customer support team was able to assist you quickly and professionally. Providing helpful and responsive service is always our goal.
We truly appreciate you taking the time to share your experience with QuietLab.
Tried Q.L
Tried Q.L. gave it a few weeks and it's not for me. I was hoping to stop using c-pap quality was there but still was snoring. But what made it a positive experience was the customer service some of the best I ever had so ty ,even no I had to get a refund I will look out for future experiences with them
11 May 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your experience.
While we’re sorry to hear that the mouthpiece wasn’t the right fit for you and didn’t replace your CPAP as you had hoped, we truly appreciate you giving QuietLab a try and using it consistently for a few weeks.
We’re especially grateful for your kind words about our customer service team. It means a lot to know that, even though the product didn’t work out for you, the support you received still made the experience a positive one.
Thank you again for your feedback and support. We’ll be here if you decide to explore any future products with QuietLab.
Customer service was great and had…
Customer service was great and had quick response
17 May 2026
Unprompted review
Reply from QuietLab
Thank you for your kind feedback.
We’re really glad to hear that you had a positive experience with our customer service team and that we were able to respond quickly to assist you.
We truly appreciate you taking the time to share your experience with QuietLab.
The mouthpiece didn't work for me but…
The mouthpiece didn't work for me but their support team was great on a refund
16 May 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your experience.
We’re sorry to hear that the mouthpiece wasn’t the right fit for you, but we’re really glad to know that our support team was able to assist you well with the refund process.
We truly appreciate you giving QuietLab a try and taking the time to share your feedback.
The customer service was perfect!
The customer service was perfect!! The product not so much. Didn't work for me or my husband.
1 May 2026
Unprompted review
Reply from QuietLab
Thank you for your honest feedback.
While we’re sorry to hear that the product didn’t work for you or your husband, we’re very glad to know that you had a positive experience with our customer service team. Providing supportive and responsive assistance is something we truly value.
We appreciate you both giving QuietLab a try and taking the time to share your experience.
Missed 25% code, they fixed it within minutes
When purchased 2 quiet labs I wasn’t able to use a 25% off code. I quickly emailed them my concern they surprisingly fast got back to me and took care of my problem.
15 May 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your experience.
We’re really glad to hear that our team was able to respond quickly and help resolve the issue with your discount code. Providing prompt and helpful support is very important to us.
We truly appreciate you taking the time to share your feedback and for choosing QuietLab.
Thank you for your fast response.
Thank you for your fast response.
I have been diagnosed with 50:50 Mixed Sleep Apnea - Central and Obstructive - by my Sleep Medicine Doctor David Cohen (484-426-2666) here at St. Luke’s Health Hospital in Bethlehem, PA.
Had I read the Frequently Asked Questions on your website, I probably would not have ordered your Anti-Snoring Mouthpiece.
However, the technical concept and all of the multiple reviews were so very Positive, and because your website Guaranteed it, I wanted to try it.
So, I ordered it knowing I could try it risk-free, and if I didn’t stop snoring, you Guaranteed to give me a ”Full Refund”.
When it arrived, I tried it immediately, for 17 nights set in a number of different adjustable positions.
None worked; my wife would wake me because my snoring was so loud.
From a ‘Use’ perspective: the mouthpiece fit just fine; it was very easy to use; it was easily adjustable; and it felt very comfortable.
By this email, I am asking you to give me the instructions I will need to return my order to you including everything that you delivered to me on April 23.
Per your Guarantee, I am asking for a Full Refund of $103.88.
Kind Regards,
Jack M
11 May 2026
Unprompted review
Reply from QuietLab
You’re very welcome! We’re glad we could assist you quickly and appreciate you taking the time to share your feedback.
I haven’t had a headache in months
Verified Review: QuietLab Mouth Guard
Delivery & Shipping
I’ve been using QuietLab for a little under two months. While shipping experiences can vary, my delivery was spot on. The mouthpiece arrived exactly two weeks after ordering—down to the scheduled day—so I have no complaints regarding the wait time or logistics.
Does it actually work?
To be completely transparent: Yes.
The results have been immediate for my household. My wife is no longer being woken up by my snoring, which has been a huge win for both of our sleep schedules.
The Fit & Feel
I want to be honest about the adjustment period. I am still experiencing some mouth soreness. The best way to describe it is the feeling you get when you have braces—it’s not quite as intense, but you definitely feel that pressure on your front teeth. This is likely because the guard is doing its job: it restricts the lower jaw from sagging, which prevents the back of the tongue from closing off the airway.
The Technical Side: Snoring vs. Sleep Apnea
Based on my research, it's important to distinguish between "regular" snoring and sleep apnea:
• This mouthpiece targets the soft tissue attached to the back of the tongue.
• By preventing that tissue from relaxing and closing the airway, it eliminates the headaches caused by oxygen deprivation and the exhaustion from loss of sleep.
Final Verdict
If you can handle a bit of initial dental sensitivity in exchange for clear breathing and a quiet night, this is definitely worth it. It does exactly what it claims to do. P.s I have found myself reaching deeper sleep levels
11 May 2026
Unprompted review
Reply from QuietLab
Thank you so much for taking the time to share such a thoughtful and detailed review of your experience with the QuietLab mouthpiece.
We’re really glad to hear that the device has been helping reduce your snoring and improve sleep quality for both you and your wife. Knowing that you’re reaching deeper sleep levels and waking up feeling better is exactly the kind of outcome we hope for our customers.
We also appreciate your honest feedback about the adjustment period and dental sensitivity. Many users do experience some initial pressure or soreness as they adapt to the mouthpiece, especially during the first few weeks of use. Your explanation of the experience and how the device works was incredibly detailed and helpful.
Thank you as well for highlighting the importance of understanding the difference between general snoring and sleep apnea. We always encourage customers with medical concerns or diagnosed sleep apnea to consult with their healthcare provider regarding the best treatment options for their specific situation.
We truly appreciate your balanced and informative feedback, and we’re grateful you chose QuietLab.
Response time is great
Response time is great, had minor issue that was resolved in no time. Would recommend to other people who are having same issues as me. Thank you so much!!! 👍
9 May 2026
Unprompted review
Reply from QuietLab
Thank you so much for your kind feedback.
We’re really glad to hear that your issue was resolved quickly and that you had a positive experience with our response time and support. It means a lot to know you would recommend QuietLab to others.
We truly appreciate your support and thank you for taking the time to share your experience.
I’m usually skeptical of email customer…
I’m usually skeptical of email customer service support platforms but I sent a request communicating that I didn’t receive my confirmation order. My request was answered within 3 minutes of my request and then I received an email from a customer support rep letting me know the error that caused the original not to come into my inbox. That was great customer service.
8 May 2026
Unprompted review
Reply from QuietLab
Thank you so much for sharing your experience.
We’re really glad to hear that our team was able to respond so quickly and help identify the issue with your confirmation email. Providing fast, clear, and helpful communication is something we truly strive for, so it means a lot to know it made a positive impression.
We sincerely appreciate your kind words and thank you for taking the time to share your feedback with QuietLab.
Excellent Customer Service for Return Options.
The mouth guard did not work for my hubby because of his TMJ, so we reached out via email to QuietLab and they offered to reimburse 70-80% of our purchase price if we didn't wish to have the hassle of returning the items on our own dime. After some research, we decided to pay the shipping and get a full refund. Everyone who communicated with me was quickly responsive, helpful and kind. I am trusting I will receive the refund when they receive their products.
5 May 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your experience.
We’re sorry to hear that the mouthpiece wasn’t suitable for your husband due to his TMJ, but we’re glad our team was able to provide flexible refund options and assist you throughout the process.
We truly appreciate your kind words about the responsiveness and kindness of our support team. Once the returned items are received and processed at our returns facility, your full refund will be issued accordingly.
Thank you again for taking the time to share your feedback and for giving QuietLab a try.
My experience with Quietlab’s customer service
My experience with Quietlab’s customer service was excellent.
A very timely response to my email, they proved to be solution oriented with the customer’s interest in mind.
They extended a gracious and reasonable solution to make it clear that customer satisfaction is their goal.
I will gladly do business with them again and feel comfortable recommending them to my family and friends.
7 May 2026
Unprompted review
Reply from QuietLab
Thank you so much for your thoughtful feedback.
We’re truly glad to hear that our customer service team was able to respond promptly and provide a solution that felt fair and customer-focused. Creating a positive and supportive experience for our customers is always our goal.
Your willingness to recommend QuietLab to your family and friends means a great deal to us. We sincerely appreciate your support and thank you for taking the time to share your experience.
Great communication …
Haven't tried the mouth piece but their communication aspect is a winner. Responded within 5 minutes of my email and checked back to see if I was satisfied.
7 May 2026
Unprompted review
Reply from QuietLab
Thank you so much for your kind feedback.
We’re really glad to hear that our team was able to respond quickly and follow up to make sure your concerns were addressed. Providing attentive and timely communication is something we truly value.
We appreciate you taking the time to share your experience with QuietLab.
They were very attentive to my issues…
They were very attentive to my issues and helped me right away!!
4 May 2026
Unprompted review
Reply from QuietLab
Thank you for your kind feedback.
We’re really glad to hear that our team was attentive to your concerns and able to help you right away. Providing prompt and supportive assistance is always our goal.
We truly appreciate you taking the time to share your experience with QuietLab.
This product ultimately didn't work for…
This product ultimately didn't work for me but I can tell it was intentionally designed. The ability to return and customer service were incredibly easy and supportive.
3 May 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your experience.
While we’re sorry to hear the product wasn’t the right fit for you, we’re glad to know you could see the intention behind the design. It’s also great to hear that the return process and customer support felt easy and supportive.
We truly appreciate you taking the time to share your feedback and for giving QuietLab a try.
Quiet lab has the best customer…
Quiet lab has the best customer service. I explained how I wasn’t able to use the mouth pieces like I thought I could, because of my gag reflux. They had no problem refunding my money back to me. I was also given the opportunity to get most of my money back and keep the products I ordered to give away as a gift or something for a small fee. I decided to go with that option. They were quick to respond, and within a few days I had my refund back into my account. I am very pleased with their services!!
2 May 2026
Unprompted review
Reply from QuietLab
Thank you so much for sharing your experience.
We’re sorry to hear that the mouthpiece wasn’t a good fit due to your gag reflex, but we’re really glad our team was able to support you and offer flexible options that worked for you. It’s great to hear that the process was smooth and that your refund was handled quickly.
We truly appreciate your kind words about our customer service and are happy to know you felt taken care of throughout. Thank you for giving QuietLab a try and for taking the time to share your feedback.
Outstanding service !
The customer service department responds at all hours. Super professional! Thank you for processing my refund so quickly. I decided not to use the product and go with my CPAP. QuietLab totally understood and didn’t give me any grief. Phenomenal customer service for sure. Thanks!
30 April 2026
Unprompted review
Reply from QuietLab
Thank you so much for sharing your experience.
We’re really glad to hear that our customer service team was able to respond promptly and handle your refund smoothly. We completely understand your decision to continue with your CPAP, and your comfort and health always come first.
It means a lot to know you felt supported without any pressure. We truly appreciate your kind words and thank you for giving QuietLab a try.
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