Excellent customer service received by Spencer over the telephone just now. Spencer was able to make some suggestions which I hadn’t yet considered. Spencer also informed me about measurements and hel... See more
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Get Laid Beds are the leading British manufacturer of 100% solid wooden bed frames. With an 11 year guarantee on all beds, choose from 60+ designs, 17 finishes, 17 sizes and more custom options available. All our wooden beds are lovingly handmade to order and shipped worldwide.
Barn 3-5, Wharf Way, LE2 9UT, Leicester, United Kingdom
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Aaron was fantastic! Quick, polite and efficient. Can’t recommend enough and impressed with the service

Reply from Get Laid Beds
Adam and Sean were both super professional and friendly. They spotted an error in the bed structure and told me straight away and took the steps to make things right asap. Great work guys thank you!

Reply from Get Laid Beds
The service was great. Sean and Adam were really great, friendly and polite and the service was so easy and stress-free. Will definitely recommend to others

Reply from Get Laid Beds
Adam and Sean were absolutely fantastic today with our bed delivery and installation, going above and beyond what their remit was. Super friendly and accommodating, not phased by any hiccups, methodical and extremely efficient. Would highly recommend!

Reply from Get Laid Beds
Excellent customer service from Grace. Allowed me to see some samples via email and changed my order on request.

Reply from Get Laid Beds
Spencer was very helpful with my delivery issues, thank you!

Reply from Get Laid Beds
Have bought 2 beds from Get Laid beds over the years. Brilliant quality beds and a lovely company to deal with. We have just moved house and misplaced the screws for the bed - not a problem, spoke to Nicola and some are being sent today!
If you want a high quality bed and great customer service, you’re in the right place!

Reply from Get Laid Beds
Thinking that the price was high and the product shots were great, it’d be a great product. Nope. All bed slay planks were different lengths. Had to buy a saw and a chisel to amend these and the middle plank that connect bottom to top. Length of the support beam was far too long and also didn’t fit into the groove of the bed.
Once assembled, it squeezed a lot so need to chisel the center away further. Long wood that connects to the back board doesn’t fit well and screws don’t hold these in well. Just disconnected from board last night.
They messed up delivery of mattress initially
Would avoid.

Reply from Get Laid Beds
I have bought great 4 beds from them.
Chris has been so polite & helpful! I highly recommend!

Reply from Get Laid Beds
I was making some initial general enquiries which became a mini Q&A email chain. Every question was answered to my satisfaction boding well for a potential order. Main contact was Elisha, supported by Finley

Reply from Get Laid Beds
We ordered the low-loft bed base for our super-king mattress including assembly. Our delivery was an excellent white-glove experience but we are based in the England East Midlands area.
Adam was the delivery guy who delivered our bed base and he was punctual and polite. He brought all the bed base parts to our designated room, installed it, moved our heavy Vispring mattress onto the bed base and took away all the packaging without leaving any mess.
I was really delighted after having read some of the negative reviews online and the company having a rather bemusing name (in-laws thought I was up to no good buying from them).

Reply from Get Laid Beds
Great service, will recommend to everyone thank you for your service, Nicola was brilliant and guided me through everything thank you

Reply from Get Laid Beds
I had questions regarding measurements of a bed I am planning on buying aswell as various samples. Spencer at get laid beds responded to me quickly, was very informative and helped me with any questions. Thank you Spencer, very friendly and helpful. Great customer service.

Reply from Get Laid Beds
Adam was very efficient and professional in putting together the bed. It was done in 15 mins - and was definitely worth paying for the assembly. Neha

Reply from Get Laid Beds
Adam arrive with the bed at the advised time. He was very courteous, and put together the bed very quickly, even though he was on his own. Bed looks great. Time will tel as to how it holds up, but so far so good.

Reply from Get Laid Beds
Visited the showroom today as I’ve had my eye on the Cotswold bed frame for a while but wanted to see it in person before ordering. Was greeted by George, who was really helpful and answered all our questions clearly & thoughtfully. Made sure we left the showroom with no unanswered questions & some samples between two colours I am interested in! Thank you George!

Reply from Get Laid Beds
Customer service excellent. Helpful and lots of automated updates on progress. Delivery team (Adam and Pete) very efficient, helpful and nice.
Bed looks great. Looking forward to trying it out,

Reply from Get Laid Beds
Amazing service. We arrangé an exchange for a slightly larger bedframe. We received a estimated arrival time the day prior and a call just before arrival. Adam and Pete dissembled the previous frame and installed the new one in less than an hour. They were very polite and efficient!

Reply from Get Laid Beds
Wonderful customer service from Elisha! Thank you for looking after me and answering my concerns. If the new bed is as good as the service, I will sleep very well in future!

Reply from Get Laid Beds
Just perfect
Nowadays it is so rare to find trustable supplier.
All has been fine and the serice support (Grace) is very friendly, professional and reactive.

Reply from Get Laid Beds
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