Get Laid Beds Reviews 

7,270
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,685 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making interactions pleasant and informative. Many people highlight the seamless service, from initial consultations in the showroom to efficient ordering and timely delivery processes. Reviewers are particularly impressed with the high quality and design of the products, often describing beds as beautiful, solid, and comfortable. The quick lead times and the ease of assembly, often performed by skilled delivery teams, also stand out as significant positives. Customers frequently express overall satisfaction, with many recommending the company for its reliable products and excellent customer care.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, frequently describing them as helpful, efficient,... See more

Product

Clients share positive opinions on product quality, with many reviewers consistently praising the excellent... See more

Service

Consumers consistently report positive experiences with the service, highlighting its efficiency,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the efficiency and... See more

Quality

People report positive experiences with quality, consistently praising the excellent craftsmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service received by Spencer over the telephone just now. Spencer was able to make some suggestions which I hadn’t yet considered. Spencer also informed me about measurements and hel... See more

Company replied

Rated 5 out of 5 stars

What a fantastic UK based company, me and my wife travelled 4 hours around trip to visit there show room. It was exactly what we needed todo to see all the different designs and woods they offer. Bonu... See more

Company replied

Rated 5 out of 5 stars

Grace was excellent in holding space for me while I was having technical difficulties (my end!!) ordering a bed. She took me through the process remembering all my mutterings. Excellent service. The 2... See more

Company replied

Rated 5 out of 5 stars

An excellent service from start to finish. Really helpful telephone advice about beds (as I needed a bespoke longer length). Easy ordering. And excellent, timely delivery and assembly service, all don... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Maker
  4. Furniture Manufacturer
  5. Mattress Store

Written by the company

Get Laid Beds are the leading British manufacturer of 100% solid wooden bed frames. With an 11 year guarantee on all beds, choose from 60+ designs, 17 finishes, 17 sizes and more custom options available. All our wooden beds are lovingly handmade to order and shipped worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,270)

1,677 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful bed

Beautiful bed. Great communication. Paulo and Adam who assembled the bed were lovely and super fast and thorough. Thank you so much!

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Rachele,

Thank you for the lovely feedback!

Chris

Rated 5 out of 5 stars

Very positive help from Spencer at Get Laid Beds

I am very impressed with this company and the quick response and help from Spencer, Its a rare thing these days to find such a level of Customer help, I look forward to receiving my new bed and highly recommend Get Laid Beds for the great service.

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Jan,

Thank you for this review Spencer does a fantastic job!

Chris

Rated 3 out of 5 stars

I wouldn't buy another one

The design of these beds is 5*
The customer service of the agents on the phone is 5*

The quality is a 2*
There were paint drips and chips and rough cuts and cracks all over the bed, after our delivery problems I honestly was just over it but I was shocked how bad this quality was for the price, no care seemed to have gone into the actual making of the bed and in real life before of this it looks really cheap like we made it ourselves.

The delivery is a 1*
They didn't turn up and just changed the date even though I had waited in all day and after I complained and fairly had my delivery refunded, when he did turn up in an unmarked van then just dumped the boxes on our doorstep and left without much of a word.

I feel the website and design does not match up with the actual product.
This is such a same as we have a 6 bed house and our plans was to have one of these in every room as we loved the design and colours so much we liked the idea of natural wood and that they would all be the same but different.

20 April 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Kimberley,

I am sorry to hear of the issues you have had.

If you could please send an email to hello@getlaidbeds.co.uk FAO Chris with your best contact details I would like to discuss further.

Chris

Rated 5 out of 5 stars

Adam and Pablo were superb

Adam and Pablo were superb, efficient, tidy and prompt. Would highly recommend for a hassle free bed delivery experience

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Nicholas,

Thank you for taking the time to leave this the guys do a great job!

Chris

Rated 5 out of 5 stars

Excellent service

Today Aaron and Ashley came to do the job. Really nice guys. Very professional and courteous. Highly recommend.

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Seth,

Thank you for taking the time to share your feedback!

Chris

Rated 5 out of 5 stars

Great product and great service

The company were good at communicating what was going on. Delivery was timetabled well in advance (not the day before) and they phoned before to confirm that they would be arriving soon. Adam and Paulo were polite and pleasant and didn't complain about the three flights of stairs that they had to take everything up. The bed is lovely and the drawer is on wheels which is a bonus. The option to have the bed built on site was much appreciated. Very happy with the service.

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Alyson,

Thank you for leaving such an in depth and positive review!

Chris

Rated 5 out of 5 stars

Adam and Pablo were incredible

Adam and Pablo were incredible! So fast and so kind. They absolutely crushed it and the bed is gorgeous. I am a very happy buyer! Best experience. Also extra points for Adam cracking jokes.

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello,

Thank you for leaving such a lovely review!

Chris

Rated 5 out of 5 stars

Thank you for your help

Thank you for your help. The bed is amazing and Adam and Pablo who delivered and installed it were very professional and quick.

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Victor,

I am pleased to see you love your new bed!

Chris

Rated 5 out of 5 stars

Pete and Sean were very helpful and…

Pete and Sean were very helpful and sorted everything, thank you, very happy with delivery and set up and bed

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Gabriella,

Thank you for this positive review it means a lot!

Chris

Rated 5 out of 5 stars

Adam and Paulo were fantastic…

Adam and Paulo were fantastic delivering and assembling my Emperor knight space saver bed. They were both very friendly, knowledgeable and careful in delivery around the property. Delivered and assembled the bed very quickly, cleanly and removed any rubbish. Looking forward to a great nights sleep.

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello,

The guys do a great job so thank you for this feedback!

Chris

Rated 5 out of 5 stars

Would recommend

Visited the showroom today & was greeted by Grace who was welcoming, friendly & professional. We then met George, who knowledgeably talked us through the options we had been looking at online & helped us getting to the decision we were happy with. The service throughout our visit was friendly, professional & we would definitely recommend a visit!

17 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Jen,

Thank you for this review it means a lot to us all!

Chris

Rated 5 out of 5 stars

1st Class Aaron

Had my delivery and assembly of 2 beds yesterday.
After a little confusion Aaron put the beds together in record time~ with great skill.
Many thanks Aaron.
A note to "Get laid" this really should have been a 2 person job.
Thanks Aron 1st class

16 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello,

Thank you for this Aaron is a star!

Chris

Rated 5 out of 5 stars

Excellent

Todd & Paulo were great. Super efficient and friendly.

17 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Edward,

The guys are fab so thank you for this!

Chris

Rated 5 out of 5 stars

Amazing delivery and assembly

Amazing service, Paulo and Todd did a great job assembling the bed neatly and quickly

17 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Giovanni,

Thank you for taking the time to leave this review!

Chris

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. The two gentlemen that were here were so very efficient, polite and generally the best service we have ever had. We wish them every success, they deserve it.

17 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Tanya,

Thank you for the review I am glad everything went so well!

Chris

Rated 5 out of 5 stars

Adam and Sean are the nicest delivery…

Adam and Sean are the nicest delivery drivers I have met. Very professional. A++++++

4 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello,

Thank you for leaving this review the guys do an amazing job!

Chris

Rated 5 out of 5 stars

Got great service from Steven and…

Got great service from Steven and Alisha today. Thank you guys cannot recommend enough and beds are fantastic quality

16 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Anni,

Thank you for taking the time to leave such a king review!

Chris

Rated 5 out of 5 stars

Great service from Adam and Sean

Great service from Adam and Sean, bed looks amazing, really happy 😊

16 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Saskia,

The guys are amazing so thank you for this! I am pleased to see you love your bed!

Chris

Rated 5 out of 5 stars

Great quality bed, excellent assembly

I’m so impressed by the quality of these beds, how solid they are but most of all the assembly service from the team and how quick they are to resolve small issues . Thank you so much to Aaron for doing such a great job of delivering and assembling new slats for my bed today . When the bed was first delivered, the slats were the wrong size. Aaron reassembled everything very fast and put my mattress back leaving everything spotless. Thank you. This is my second bed from the company (my son has one too) and I highly recommend them.

16 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello,

Aaron is a real credit to the company so thank you for this!

Chris

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look