Kanda was fine in dealing with administration of this loan. However the other side of the coin, namely Humm is simply confusing and appears to demean the process. Not overly straightforward and put si... See more
Kanda
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See what reviewers are saying
We were able to fix a new boiler immediately within few days. It was very helpful for us.
This company have a very straight forward application process and you are told whether you can have the finance virtually straight away. They keep in touch through the whole process and even do releas... See more
Everything was great but I need to change my payment date. Not sure how to do it. Any advice? Update.. they emailed me 20 minutes after this review and all was sorted.
Company details
Written by the company
Send quotes, offer finance in 5 minutes and get paid on time, every time. Kanda lets tradespeople offer finance to their customers, so they can win better work.
Contact info
17 High Street, Forward House,, b955aa, henley in arden, United Kingdom
- 03308187491
- help@kanda.co.uk
- getkanda.com
Easy & simple set up
Easy & simple set up. Good communication via email & in a timely manner.
Did a great job
Did a great job, very happy with the work that’s been done.pleasant and courteous. Would certainly recommend the company
Excellent service.
Very prompt from initial enquiry to having a charger fitted. It took about three hours to complete and a very neat job.
Kanda Kept my card details without my…
Kanda Kept my card details without my permission, took a payment without my permission and phone number i have for them is dead would advise not to deal with them
I have tried calling no answer i have just emailed again

Reply from Kanda
Easy to work with
On time and did a great job quickly
On time and did a great job quickly. Cleaned up well also.
Service has been great
Service has been great so far. The team at Xterior responds quickly and Cris has been very helpful in arranging our order. He takes personal interest and tries to make adjustments where possible to tailor it to our requirements.
the fitting went without any problem…
the fitting went without any problem and he show me how it all work great service
Great service
Great service. made getting my work done more affordable at the moment.
Update - plasterer still haven’t been paid after paying deposit. Takes alot long than they make out !

Reply from Kanda
It was so easy to apply
Great service
Helpful
Bit complicated to apply. You can't change something, when( in our case, builder) filled most out. Then,bit too many emails. Love,that you can choose 0% for 10 months payment and super quick service response. Didn't like,when signed off job(online) to verify all via phone call.
Fairly straight forward interface and…
Fairly straight forward interface and application. There are a few processes that you have to complete which I was unaware of, after I had got the agreement i.e I thought once all agreed, I had finished the set up process, but then was made aware I had not paid the deposit, which I thought was automatic?
quick and easy :-)
very poor customer service
I made an application to kanda to be able to offer finance using their platform I was rejected on the grounds that negative information came up during their search, I was rejected despite the fact that I disclosed all the negative information prior to making the application and even offered to provide a dbs check to confirm that the negative press was not true, prior to the search I was told that if negative press did come back from the search then they would look at the dbs check, they point blank refused to even investigate or look at the dbs check. I was passed pillar to post and nobody would explain why.
EDIT
For Kanda to provide a response such as they have which implies that I am a rouge trader shows the true attitude of this company. I have requested a subject access request and will update on how they deal with the request. Legally they have to comply with the request with within a month however I am not filled with confidence.

Reply from Kanda
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