Amazing customer service specially to Adam. He is a really good dealing with customer. I had issue with my equinox delivered late and damaged item as well but he managed to send me a replacement the n... See more
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DJ equipment from GetintheMix.com. We are the UK's Premier dealer for all major DJ equipment brands. Established for over 30 years, we have built our reputation on unrivaled customer service and backup. Our Show rooms, the largest in Europe, showcase all the new products that a DJ will need. Our staff has an in-depth knowledge of our DJ equipment to help you choose the right kit for your needs. GetintheMix stocks a vast selection of equipment from every well-known manufacturer, meaning that you will find virtually every product you want under one roof. Buy your DJ Equipment online or in person. Web prices are available instore.
Contact info
103 Whitehall Road, CO2 8HA, Colchester, United Kingdom
- 01206845125
- sales@getinthemix.com
- getinthemix.com
Replied to 100% of negative reviews
Typically replies within 1 month
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Great choice and service
Great choice and service. Good to have a local DJ store back in Colchester. I will be visiting again for any future needs
Excellent service great advice and my…
Excellent service great advice and my alto T’s 12 speakers arrived the following day . Superb.
delivered pretty quickly and seemed…
delivered pretty quickly and seemed pretty well packaged
Quick delivery easy to navigate and…
Quick delivery easy to navigate and able to use klarna as a payment option, slight damage in the box but not enough to lose a score
Next day delivery,
Next day delivery,, don’t even think I waited a full 24 hours,, good price, product perfect, will defo be shopping here again 👍🏽
Amazing customer service specially to…
Amazing customer service specially to Adam. He is a really good dealing with customer. I had issue with my equinox delivered late and damaged item as well but he managed to send me a replacement the next day. Only the downside is I paid for my order for next working day delivery but I didn’t get my order in the next working day. Overall still happy with Adam the way he sort out the issue.
GET IN THE MIX......As a regular Amazon user which has…
As a regular Amazon user which has great customer service. I was slightly apprehensive in using another online company. However I was wrong to be. The service,product( KRK goaux 3) and price was excellent. I give 5 stars and long may they continue. Thank you guys. Ill be back 😎
Delivered promptly product as described…
Delivered promptly product as described arrived safely. Helpful team too
Thanks
Highly recommended service
Highly recommended service super efficient speedy delivery professionally packaged great communication
Nice & Easy Process!
Quick ordering process and delivered, without fuss, the next day. Kept up to date with tracking numbers, email notifications and the like.
ordered during christmas holiday, arrived in the new year
ordered boxing day, and arrived on the 3rd of january (about a week later) which really isn't bad considering it's a relatively small company and they were probably on holiday for most of that time....
Very good quality
Very excited, got delivered on time and proper packing, good communication, good quality, recommended very good choice, can trust them about product and condition, many thanks
AVOID !!!!
I wanted a flight case with a main cable access. After researching and searching I found four models with spec information confirming main cable access. I couldn't find the specific information. So I thought it would be best to call around to get the information I needed.
First on the list was GET IN THE MIX. I spoke to someone who assured me that they would check even if they had to open up the box and someone would call me back. Two days later I made a second call. Different person this time. the man who answered the phone told me " No way do they make flight cases without main cable access as this would cause cable damage eventually".
He was right about the cable damage but wrong about flight cases made without a main cable access. He told me he would call a person at the distribution center to find out. He then came back and confirmed that the Magma Rane One flight case defiantly had a main cable access. I did explain I did not want the inconvenience of receiving the wrong item. Having no luck trying to get through to other suppIers I went with Get In The Mix.
I payed for next day delivery and I received the item a week later with no refund or so much as a phone call.
when the flight case arrived I immediately checked for the cable access and it was not there. it only had the cable access for the laptop, no main cable access.
I am really annoyed that Get In The Mix sold me a flight case knowing it had no cable access desperate for the sale, hoping that I would just keep it.
I ended up keeping it to see sell on as it was a headache dealing with Get In The Mix and receiving the flight case. I didn't want any more inconvenience, time wasting, lies and headaches.
So a big thanks to Get In The Mix for selling me a item I didn't want, even though I made the call to check before purchase.
I will never purchase anything from your store again. I would also advise people to be very cautious of purchasing anything from Get In The Mix
I do not want a reply from anyone from Get In The Mix either as there is no logical explanation for this drama show.

Reply from GetintheMix
Excellent
Had a minor hiccup with delivery and got sorted straight away, excellent service
Great company to buy from and super…
Great company to buy from and super friendly and efficient. Wouldn’t hesitate to buy anything else from these guys
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