GetGo Home Loans  Reviews 7,028

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 714 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized and caring approach, especially for first-time users. Reviewers highlight the efficiency and ease of their overall experience, noting that the process was made simple and manageable. Customer service is frequently highlighted as exceptional, with agents going above and beyond, providing constant updates, and being readily available to answer questions with patience and respect. People are particularly impressed with the quick response times and clear communication. Conversely, a small portion of people felt dissatisfied with the service, mentioning issues with repeated document requests and ultimately being unable to receive assistance.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, efficiency,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and exceptional support... See more

Customer service

Customers had positive experiences with customer service, highlighting exceptional support and dedication.... See more

User experience

Clients share positive opinions on user experience, with many describing it as smooth, manageable, and... See more

Response time

Consumers consistently express satisfaction with the promptness and efficiency of the response times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I changed Elza's name to Fairy Godmother because she really came through for us. We were referred to her and do not regret it for one moment. Not only was she super friendly at all times, but her comm... See more

Rated 5 out of 5 stars

Tried buying house, didn't know how to go about it. Spoke to agent and was referred. What an experience. Chantelle not only worked or dealt with us in a business manner, we were at ease and the way sh... See more

Rated 5 out of 5 stars

5 star experience with Belinda R🙌🙌👌👌👌 From day 1 till the end she was assisting me until the final congratulations. Thank you for holding my hand as this was new journey for me,Your advices an... See more

Rated 5 out of 5 stars

Jody-Ann Dearham was absolutely fantastic! She was super efficient, super quick with communication and just an overall great person to work with. And we literally had our offers less than two days lat... See more


Company details

  1. Mortgage Broker

Written by the company

At GetGo Home Loans we love what we do. We help people own homes. Our home loans specialists simplify the home finance process, engage with all the banks, including your own, and keep you informed every step of the way. All at no cost. Having multiple banks quoting for your business will ensure we get you the best home loan that works for you. Visit our website www.getgohomeloans.com to get in touch.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

From Confused to Confident — Thanks Chantelle!

Working with Chantelle was such a pleasure from the get go (literally :-).

We were originally referred to Elza, who placed us in Chantelle’s very capable hands.

Throughout the process, Chantelle was professional, friendly, responsive, and worked with great urgency.

We truly felt understood and supported throughout the journey, and we would highly recommend working with her.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

As a first time home buyer

As a first time home buyer, the process of purchasing a house felt overwhelming at tiles. I would like to express my sincere appreciation for Analene, who guided me through every step of the journey.

Analene was professional, knowledgeable, and always kept me informed throughout the process. whenever I became frustrated or anxious, she took the time to explain things clearly and reassure me, making what could have been a stressful experience much easier to manage.

Her dedication, patience, and excellent communication gave me confidence from start to finish. She consistently went above and beyond to ensure everything progressed smoothly.

Analene is truly an asset to the company, and I would highly recommend her services to anyone looking for a bond originator. Thank you for your outstanding support and commitment.
Noleen Evans

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service Jody Ann Dearham

Our communications with JODY-ANN DEARHAM were extremely good. Her professional, timeous and caring approach is a fantastic asset to GetGo Home Loans.
We are extremely happy with her service.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Karen Wessels

My experience was great with Karen Wessels she made it a smooth process and never gave up she went far and beyond to make our dreams come true. She was patient with us been 1st timers. Explained everything perfectly for us. I'd most definitely refer anyone and everyone to her and her team amazing people. Great service great ethics

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Chantelle Snyman delivered excelent…

Chantelle Snyman delivered excelent service from start to finish. She made the bond application process stress free, and easy to understand. She was professional, responsive and always kept me updated. Highly recommend for anyone looking for a bond originator.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

5 star experience with Belinda R🙌🙌👌👌👌

5 star experience with Belinda R🙌🙌👌👌👌
From day 1 till the end she was assisting me until the final congratulations. Thank you for holding my hand as this was new journey for me,Your advices and help made everything seamless. For going extra mile even with attorney information, Home insurance, documents processing etc🙏🙏🙏
May god bless you in your journey and Never stop being kind , again Thank you !

12 January 2026
Unprompted review
Rated 5 out of 5 stars

"A bond for sure"!!

Everdine and Femke went of of their way to obtain a bond for me, first through my Trust and when that could not be granted, got me a bond in my own name very quick. I can recomend Everdine to anybody, if you do have a tricky out of the normal, bond application.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Meagan at GetGo Home Loans

Meagan has been such an incredible support throughout my partner and I’s purchase of our first home. Her communication was excellent and she was always willing to listen to all our worries and concerns throughout the bond application process. Meagan’s turn around time is superb and she really goes above and beyond her role. I would highly recommend her and GetGo Home Loans if you are interested to purchase your next home.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

Honestly, Karen at GetGo Home Loans is an absolute legend. I’ve been fortunate enough to do quite a bit of business with her and seriously not one hiccup to mention. Profession, efficient, caring, timeously fast but careful. In my mind there isn’t anyone else.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

We recently bought a property and had…

We recently bought a property and had the absolute best experience working with Alice throughout the entire process. Buying a property can be stressful and overwhelming, but Alice made everything feel smooth, professional, and well-organized from start to finish.

She was always available to answer our questions, kept us updated every step of the way, and truly went above and beyond to help us. Her knowledge, patience, and dedication gave us so much peace of mind during such an important milestone in our lives.

We are incredibly grateful for all her hard work and support, and we highly recommend Alice to anyone looking for someone trustworthy, efficient, and genuinely caring. Thank you for helping us make our dream a reality!

15 May 2026
Unprompted review

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