Glow Reviews 79

Phil was brilliant within the onboarding process & assisting me with some initial teething problems I had.

As a Digital Marketing Agency that offers a comprehensive service it was important to us that an easy-to-use Support Ticket system was available to our clients, we were researching other options when the team out Glow reached out to us. It was important that our clients could easily create Support Tickets and we our confident that Glow is the solution. It saves us valuable time and means we are not relying on an email trail. The support is also quick and helpful and it's a great product.

Brilliant tool if you're managing multiple WordPress sites. I love the white label facility - it means my clients can go into their dashboard and they still trust it's me. Great for my business

This is a great service for people who manage multiple WordPress websites. The company is a startup, still in the early stages, but I managed to speak directly with the founder and he kindly allowed me to preview the beta version. I know he has big plans for the company and I very much admired his dedication to realising his ultimate goal of providing a genuinely useful service for developers and website managers.

There is no doubt that this will prove to be a valuable service run by customer focused people who care deeply about the user experience. The pricing looks very reasonable, too.

Being an architectural practice, website security isn't something we know much about! With Glow, we get peace of mind that they're looking after our website properly so that we can carry on growing our business.

So thrilled we decided to use Glow. Any queries on our website, we raise them as tickets and they're seen to that day. Can't fault their reliability and professionalism. Thank you Glow!

I have been using the team at Glow for 5 + years. Always responsive to requests. Great working relationship.
Would recommend for Web design and support. The new platform for support is also a great asset. Allows clients to easily see support and tickets along with a map of constant updates.

I've worked with Phil at Glow for sometime, he's knowledgeable, helpful and always on hand when needed. Great support on our website - would highly recommend.

*Having used other WordPress maintenance tools before, I’m very pleased to have found Glow. The user interface is by far the best amongst all the available tools I’ve used and it’s so good from a client-facing perspective. I don’t need any other software to maintain my clients WordPress sites - I can run it all from Glow. If you’re a WordPress developer I strongly suggest you give it a try.*

Great service, really easy to use and any issues are sorted out really quickly. Would definitely recommend.

One of our competitors petitioned to take our domain name from us for our website. Thanks to Phil, Nominet threw out the ridiculous case at mediation, which was a massive relief for our business. Phil at Glow is great to have in your corner!

As a full service marketing agency, website maintenance isn’t a priority for us. So we needed a partner we can trust to deliver this essential service to our clients, whilst we focus on bigger projects. Glow have become an invaluable supplier and their whole setup means that we can confidently leave them to look after our clients’ support needs, saving us hours of time each month. If we need to check in, we can do so via our own account and can quickly get a snapshot of all our clients’ accounts. Super slick service, very professional team and a great product too. Thanks Glow!

We get great support from Glow for our website. John and James are both extremely helpful and always very understanding. Thanks to all the team!

Fantastic website support and development. The team are always friendly, trustworthy and quick to help with any problem. We would highly recommend Glow.

Great tool for managing WordPress websites

Glow are enormously helpful and supportive with our website. We switched to them after a bad experience with a previous developer and are so happy we did! I'd highly recommend Glow to other businesses.

Glow has replaced a number of other WordPress maintenance tools that I've been using for some time. It saves me time and the headache of working with multiple pieces of software.

As an agency, we work with Glow to provide technical support on our Wordpress websites. It’s been a fantastic addition for our business, knowing that the team are on hand at any time to complement our own in-house service. Their team are extremely knowledgable and easy to work with. Would highly recommend.

Glow make it really easy for us to keep our website running at its best. They always turn things around really quickly and the support ticket system makes it simple for us to keep track of everything that's happening. Great service!*

We've worked with Phil and Glow since the begining and seen what a great platform it is. It's a great add on service to help offer more value to our clients but more importantly the level of service and support from Phil and the Team is second to none. As an agency we highly recommend Glow to anyone.