While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My business coach suggested ChipBot. I added a video to my inquiry "Thank You" page and within a month I saw an increase in the number of successful booking calls. I am about to add more videos to the... See more

Rated 5 out of 5 stars

We love Chipbot and so do our clients. It helped increase engagement and converted more website visitors to clients. We love it and have recommended it to all our clients as well.

Rated 5 out of 5 stars

ChipBot is one of the best ways to stand out on your website! I am always looking for innovative ways to implement my personal brand on many different customer touchpoints. THIS IS IT!! I am truly so... See more

Rated 5 out of 5 stars

They say content is king in the marketing world these days which means video is king of content. ChipBot has created engagement & trust for my startup. I've also had the opportunity to work with ther... See more

Company details

  1. CRM Provider
  2. Business to Business Service

Written by the company

ChipBot turns your website into a face-to-face story experience powered by AI, video, and chat. Use ChipBot to boost leads, automate customer support, and overall increase sales from your website.


Contact info

4.9

Excellent

TrustScore 5 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect solution for digital marketing!

Perfect solution for digital marketing, customer relations and lead generation! Chipbot has completely transformed how I manage consumer interactions on my website. It's simple to use, and the people behind it is very attentive and helpful. The Founder, Matt personally takes care of the needs and questions. (big thanks Matt)

What we like best about ChipBot is: the video feature allows me to acquire more leads and interact with consumers in real time with an engaging way.

Dashboard is intelligent and user-friendly which is really important to adapt new tools in your team. And it can handle a broad range of client inquiries, meeting requests, from basic live chats to complicated assistance concerns.

You can add buttons on your video such as Live chat, Calendly, direct email, phone call.. and more.

We used Wordpress as our CMS for our website and just few steps, we added Chipbot on our website. (Literally it took less than 60 seconds)

The price is straightforward, with no hidden costs or surprises.

If you're searching for a trustworthy, user-friendly, and cost-effective (and cool) marketing solution for your website, ChipBot is the way to go.

I strongly suggest it!

15 February 2023
Unprompted review
ChipBot logo

Reply from ChipBot

Thanks Gokhan!!

Rated 5 out of 5 stars

Highly Highly recommend hands down!

Highly Highly recommend hands down!

We found this to be such a brilliant way to build a connection with our potential customers through our website.

People see a human face, build a connection and increases our chances of converting the client before we have even spoken to them.

Not expensive, Matt is always prompt at getting back to you with any setup help and his tiktoks are funny to...go follow :)

1 February 2023
Unprompted review
ChipBot logo

Reply from ChipBot

Thanks Paola! Looking forward to your new site when it launches :)

Rated 5 out of 5 stars

Amazing and simple chat platform

Amazing and simple chat platform. When used properly, it can really make your business stand out from the rest, by a lot. I really like the user interface and the customer support is basically amazing. They way video integration was done was super intelligent to help with conversions.

19 December 2022
Unprompted review
ChipBot logo

Reply from ChipBot

Thanks Alain!

Rated 5 out of 5 stars

We applied Chipbot on our site and…

We applied Chipbot on our site and increased conversions by 12%. Our task was to apply more testimonial videos throughout the site. Having more engagement meant that we need to create more testimonial videos across all platforms. Great tool!

25 November 2022
Unprompted review
ChipBot logo

Reply from ChipBot

Thanks Idan!

Rated 5 out of 5 stars

Perfect tool for increased conversions!

ChipBot Pylons (Videos) offers many features and plenty of customization & flexibility. We're using ChipBot mainly to showcase our product videos on our E-Commerce store catalog (in multiple languages too), and what a pleasure it's been!

To our surprise, having added an "Add to Cart" button on the video, we're seeing many video views convert into purchases. A̶ ̶g̶r̶e̶a̶t̶ The BEST tool for increasing our sales and informing our customers!

If we got stuck somewhere, needed improved functionality, had any questions, Matt was quick to answer, added additional features we needed and even went out of his way to improve the workings of the videos on our site.

Matt and his team have done an excellent job with ChipBot and would highly recommend this tool. Businesses can also truly benefit from the personal videos which I also personally believe is such a great enhancement to any website.

17 November 2022
ChipBot logo

Reply from ChipBot

Thank you Chris!! You and your team are absolutely one of the best marketers around. You're constantly pushing the envelope on what tools need to be doing to maximize conversions. We're happy to be a winning part of your hyper-competitive market and will continue to evolve along with you. ❤️

Rated 5 out of 5 stars

Awesome, Easy To Use And Professional!!

I loved using this from the moment I entered to set up my first video. It's super intuitive and provides options to support your live bot. You can choose their videos or your own, with whatever command or prompt is needed. I think every site should have this service. Thank you very much from cellularhealth.solutions :)

24 October 2022
Unprompted review
ChipBot logo

Reply from ChipBot

Thanks for the kind review Justice 😁❤️

Rated 5 out of 5 stars

I ran into an issue with a website…

I ran into an issue with a website builder that was, effectively, a one page site separated by an 'anchor' using a hastag

Chipbot was not initially set up to recognize the section separations but after a quick chat with Matt, he got the developers into action and after only 20 hours they had the solution, tested it and deployed into the code.

There result?

My little video displays where it should, and no where else.

Matt and his team were excellent!

Thanks team for making me look so good!

11 July 2022
Unprompted review
Rated 5 out of 5 stars

To anyone and everyone out there

To anyone and everyone out there - you HAVE to install ChipBot on your website. It's brilliant and I LOVE it. I use it on my e-comm site as follows:

Homepage - welcome and consultation bookings
Product Page - explainer videos
Full Site - FAQ's

It will make your website far more personal and interactive and help you stand out from all the competition. It's very easy to install and intuitive to use plus the customer service is 5 star. I cannot rave about this product enough.

1 April 2022
Unprompted review
Rated 5 out of 5 stars

An awesome SUPPORT BOT

An awesome SUPPORT BOT!

Provides a seamless experience for the user with great functionality and the admin dashboard is very easy to use.

Add all your questions & answers, articles, FAQs, key search words, search criteria, promotional videos, explainer pictures and sign up links and forms.

21 February 2022
Unprompted review
Rated 5 out of 5 stars

An Excellent Chatbot With Helpful Analytics

We’re thrilled that we decided to sign up to get Chipbot! As we’ve had to limit our office hours due to Covid-19, Chipbot has helped us be able to offer answers to our clients’ questions quickly and efficiently, even when we aren’t able to be around. The setup was very simple and the admin dashboard is very easy to navigate and use. The knowledgebase, which is where you create articles and Q&A’s for Chipbot, is well organized and quite customizable.

The analytics feature is very well made as well. You are able to view the number of interactions, the number of articles viewed, the number of questions asked through the contact form, and much more. A favourite feature of ours is the ability to view what users have searched using Chipbot. This is incredibly helpful as it lets us know exactly what people are looking for, how many are looking for it, and how we can improve our database!

An adjustment that would be nice is the introduction of keywords rather than tags for the articles. Rather than using tags, which work almost like categories, allow you to add key search words when creating an article. There have been a couple times when a client has searched a question, but the answer didn’t come up because the wording was slightly different and so you need to be careful when titling your articles. For example, if I have an article titled “Where are we located?,” and someone asks “Where are you?,” the article would not pop up in the search results.

Overall a fantastic chatbot and one I highly recommend!

3 March 2021
Unprompted review
Rated 5 out of 5 stars

ChipBot Made My Life Easier & Better

Using ChipBot did not only make my life easier by automating my 99.9% of my customer service interactions, but it also gave me a tone of insight into what my customers were struggling with the most.

Knowing what our customers were asking helped us optimize our sites to increase conversion and overall customer happiness.

27 March 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look