Bunny Box Reviews 57

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been getting bunny box now for over a year,well my 2 furbunnies have😀we absoloutly love the products and get exited each month at what the postman will b bringing us.alot of tge products I can a... See more

Company replied

Rated 5 out of 5 stars

I really enjoy receiving the bunny box each month. I have two rabbits and I like to offer them different things to keep life interesting for them. The love all the treats and forage, and each month th... See more

Company replied

Rated 5 out of 5 stars

Fast service and amazing products! Only thing i could say needs improvement is packaging but thats just me being picky! Overall all a great company! I will definitely be ordering again!

Company replied

Rated 1 out of 5 stars

Unfortunately this company sells products that have ingredients that are harmful to rabbits. Very large corn kernels being one of them. Large dried pea flakes as others. Various different seeds of si... See more

Company details

  1. Pet Store

Written by the company

Bunny Box is a monthly rabbit treat box which is delivered direct to your door. Each month it contains lots of exciting rabbit treats, toys, food and accessories to keep your pet entertained and well fed throughout the month. We work with the best suppliers to offer something different each and every month, so your rabbit will always have something new and exciting to play with or eat!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not suitable for rabbits !!

I've had my problems with bunny box overfilling with treats in the boxes. It's been far too much for my two dwarf rabbits however this time was the worst. The box came with only treats and on top of that the treats are packed with oil. Worst of all of the treats has honey and EGG in it. This company clearly does not care about the health and wellbeing of out furry little friends I will be cancelling my subscription. Never again

20 April 2023
Rated 3 out of 5 stars

Underwhelming

Some of thr products that came in the mystery box weren't really suitable for rabbits. Dried fruit if a rare treat ( two other bags of treats were in the box, one of them also containing stuff that rabbits cant have). A mit for washing and drying rabbits. Rabbits shouldn't be washed theyvare very clean animals. I was expecting the box to be more toy based, I got 2 toys, the wash mit, 2 different treats. There is no way the stuff in the box came to £15.

27 April 2023
Rated 4 out of 5 stars

Satisfied customer

18 March 2023
Bunny Box logo

Reply from Bunny Box

Thank you Jayne for taking the trouble to post a review, it is really appreciated, The Bunny Box Team

Rated 5 out of 5 stars

One off box order

Ordered the monthly box as a one off. Great selection of goodies for the bunny. Impressed with the value for money and swift delivery. Will defo order again!

20 January 2023
Bunny Box logo

Reply from Bunny Box

Thanks Claire for the great review, it really is appreciated, The Bunny Box Team

Rated 5 out of 5 stars

Loved the contents inside the box

Loved the contents inside the box, lovely little gifts and a Christmas gift for us too. Will deffo return.

13 December 2022
Bunny Box logo

Reply from Bunny Box

Hi Lianne, thank you so very much for your lovely review, Have a great Christmas, The Bunny Box Team 🐇❤

Rated 1 out of 5 stars

They sell products harmful to rabbits

Unfortunately this company sells products that have ingredients that are harmful to rabbits. Very large corn kernels being one of them. Large dried pea flakes as others. Various different seeds of sizes and colour. All of these are proven to hinder a rabbits delicate digestive system. When I messaged the company asking why they are supplying such ingredients I received a response that said Pets at Home sell the same products, as if that company is well known for taking animal care seriously 😂 I immediately cancelled my subscription with BunnyBox and urge any rabbit owners not to buy from them.
Update. I received a response to my review on their website and they stated that their product does not contain corn kernels. This is entirely UNTRUE and a FALSE statement. There were many kernels in the dandelion salad they sold to me.

3 December 2022
Rated 5 out of 5 stars

Fantastic

Always amazing and never disappointed

30 November 2022
Bunny Box logo

Reply from Bunny Box

Hi Lenna, we really appreciate you taking the time to post a 5* review, The Bunny Box Team ❤🐇

Rated 1 out of 5 stars

Hopeless

Hopeless. Bunny's can't grip. They did love it. But I have one bunny with a ripped nail and another bunny I have to take to vet tomorrow. His wee back leg sticking out can hardly walk. Cardboard yeah great for rabbits. But not in a castle form. I've chucked mine out. Too smooth and slidey for them. They can't grip.

24 October 2022
Unprompted review
Bunny Box logo

Reply from Bunny Box

This person has NOT purchased anything from us and we will press for an immediate removal of her review and an apology.

Rated 5 out of 5 stars

Very good

Lilly and Coco really love the things in the box

10 October 2022
Bunny Box logo

Reply from Bunny Box

Thanks for the 5*review, The Bunny Box Team

Rated 5 out of 5 stars

Thanks great value I have been buying…

Thanks great value I have been buying from another online subscription box but recently they put there price up so moved here and so glad I did my bunnies love there box so much stuff and no price increase at a very difficult time so my bunnies still get there treats

4 September 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look