Getaquafusion Reviews 

21
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

4.2

Great

TrustScore 4 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(21)

17 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Only thing I didn't like is the selling…

Only thing I didn't like is the selling of more products that I feel should have been included with the 1st product.

6 August 2026
Unprompted review
Getaquafusion logo

Reply from Getaquafusion

Hello Marie,

Thank you for the review.

Please note that add-ons shown at checkout are optional suggestions based on what other customers find useful and can be skipped if not relevant.

If you have any questions about your order, please let us know via support@getaquafusion.com.

Best regards,
Melanie from AquaFusion

Rated 5 out of 5 stars

Disputing cost & not seeing anything regarding not to use if you have kidney failure which I have been diagnosed with

I spoke to Magi who I found very helpful. When I ordered the H2 bottle, I did not read anywhere that if you had kidney failure you should not use it & I have been diagnosed with kidney failure several years ago. Also I was unaware that it was priced in USD as the price I saw had an A in front of the $ amount then had the amount of $91.83 sent to my email . It was when I looked at our bank statement i saw it had become $117.58. Magi assures me if I return bottle within 30 days I will have my money returned. Look forward to hearing from you after I fill out this trust pilot review with further details to walk me through

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Ease of return

Once Idetermined I had used my husband's email address and credit card the conversation could continue. I was sent an email with return instructions and needed to fill out a survey first. I am returning the 2 RoHS water cups I had ordered and the 3-pack I must have accidently ordered. I had emailed you within 2 days to say I did not want the 3 pack, but here they are today. Anyway, my husband was livid with my ordering them. Since it is his money I have to return them. I thought it might help his 4th stage kidney disease and inoperable heart diseases, along with my fatty liver disease in early stage. Thank you for your help and patience with us. I had finished the review and cant see how and where to return the water cups.

12 July 2026
Unprompted review
Rated 1 out of 5 stars

Ridiculously expensive. Outlandish claims of health benefits not back by science. Appalling customer service

Extremely expensive and poor quaility product.
Outlandish claims about its health benefits, not backed by science.

Apparently has 'hydrogen generation safety'. However, it does not feature the correct safety symbols for this. As hydrogen is flammable, I expect the bottles do not produce hydrogen. If they do produce hydrogen, then this is an extremely hazardous product, not fit for general household use.

Apparantly the product has been 'certified quality guarantee' - I would like to know what organisation has given this certification - certainly nothing on the website suggest it meets any BS standards set by British Standards Institure.

They cite thousands of positive reviews on their websites. However, if you click on the reviews, it is clear they are not real reviews from verified satisfied customers.

Customer service is appalling. Trying to get my money back has so far been unsuccessful.

Please do not buy these bottles. It will be an expensive, time consuming and frustrating mistake.

12 August 2025
Unprompted review
Show reviews in all languages. (21 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look