getadrip.com Reviews 722

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and efficient, often highlighting their helpfulness and ability to make people feel comfortable and cared for. The service itself is frequently described as excellent, well-managed, and easy to organize, with many appreciating the clear guidance and supportive approach. People also note the smooth user experience, finding the process straightforward and the overall service reliable. However, some people were dissatisfied with aspects of customer service and the ordering process. A minority of reviewers reported issues with orders not arriving, difficulties with account activation, or a lack of communication regarding their purchases. Some also mentioned challenges in getting in touch with customer service or experiencing unhelpful responses when issues arose.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as friendly, professional, and... See more

Service

Reviewers highlight positive aspects of service, noting its professionalism and reliability. Customers... See more

User experience

Users describe positive interactions with the overall experience. Many reviewers highlight the smooth and... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise the... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report significant issues, including orders... See more

Based on these reviews

Rated 4 out of 5 stars

I easily consulted, was quickly approved and my medication came as promised. I have observed fewer cravings and weight loss that is constant.

Rated 5 out of 5 stars

The staff are very friendly, and they found my details quickly as I’d been once before. I’m going to make it a regular occurrence for B12 as I have a blood condition which means I use it up quickly. I... See more

Rated 5 out of 5 stars

Very efficient and professional. I needed to provide a blood sample for a thyroid gland function test and this was very easy to organise and do via GetADrip. Also, less painful than what venous blood... See more

Rated 5 out of 5 stars

I had a great experience here. It’s one of the most trusted places I have visited. The hygiene standards and professionalism were excellent. The staff took personal care of me during and even after th... See more


Company details

  1. Wellness Center
  2. Wellness Program

Written by the company

Get A Drip is a leading Longevity Wellness brand committed to helping people live healthier, longer lives through innovative wellness solutions. Specialising in IV vitamin therapy and advanced health treatments, Get A Drip offers a wide range of services, including vitamin drips, booster shots, cryotherapy, oxygen therapy, and GLP-1 weight management support. With a focus on preventative health and optimising long-term wellbeing, each treatment is designed to support energy levels, immune health, and overall vitality. All treatments are administered by qualified healthcare professionals in a safe, clinical environment, ensuring the highest standards of care across multiple UK and European clinics. Dedicated to making premium wellness accessible, Get A Drip also provides telemedicine services and direct-to-consumer products, including cutting-edge supplements, empowering customers to take control of their health from the comfort of their own homes. By combining science-backed treatments with exceptional customer care, Get A Drip continues to lead the way in Longevity Wellness, helping clients achieve lasting health, energy, and wellbeing for the future.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

722 reviews

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Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service

I only went for a blood draw, but service was quick and really good. The phlebotomist that drew the bloods, Lucy, was excellent, I don’t feel a thing.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

top marks

The staff here are always lovely. Laika (I hope I've spelt her name properly!) gave me a painless triple B12 injection yesterday, and as always, she was kind, professional and generally excellent. I highly recommend a visit

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Well managed and professionally delivered

From start to finish, the experience has been smooth and well handled. The consultation covered everything I needed to know, and the team made sure I fully understood the process before moving forward.

Communication has been consistent, and I've never felt unsure about what was happening next. Progress has been steady, which gives me confidence that the approach is sustainable. Overall, a well-run and professional service.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a telemedicine experience with…

I had a telemedicine experience with them and it was very convenient. The consultation process was comprehensive and I was offered practical suggestions without having to pay a visit physically. It is a handy alternative to those who have hectic timetables.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Everything from the consultation to…

Everything from the consultation to follow-ups was handled professionally. The team is approachable, communication is consistent, and progress has been steady. It feels safe, reliable, and very well managed.

21 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE - MONEY STOLEN

If I could give 0 stars, I would.

Ordered a pen three months ago, first arrived fine but the second didn’t ever arrive. Contacted DPD as instructed as they said it hadn’t been scanned so they would return to sender. GetADrip customer services have been beyond disappointing. I have put over 50 requests in and had a handful of replies saying my medication is on the way, but it isn’t. Calls go unanswered and emails/help requests are repeatedly ignored. I am £180 down with no sign of it being resolved. I have already left a review here but writing another in the hope that someone might get back to me as this seems to be the best way of getting a response.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a very good experience today very…

I had a very good experience today very friendly helpful team who know what they doing . I had a detox drip . Marcia assisted me and few other girls don’t remember names . I like the place and service over all. Would definitely recommend.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

A Great Option for Ongoing Wellness

I have been looking for ways to better manage my energy and general health and Get A Drip has been helpful in that regard. The team suggested options that matched my needs than just selling Get A Drip services. It feels like Get A Drip is a guided wellness approach to help me with my energy and general health rather than just a one-off treatment, from Get A Drip.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Tried this because a friend suggested…

Tried this because a friend suggested it. At first I thought it might be hard to use. It was actually pretty easy. sign up process was smooth. I felt okay the whole time. support team replied quickly. Helped me out really well.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Simple process

Simple process, no headache. From registration to delivery everything worked fine. Team was helpful when I asked questions. Feels like a reliable service if you follow instructions properly.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

I was little nervous before starting…

I was little nervous before starting but consultation made things clear. they don't overpromise anything which I liked. everything is explained and feels medically guided. after few weeks I noticed gradual chnages which felt real not forced.

31 March 2026
Unprompted review

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