Get2beactive is a great concept for shopping on line and indeed many customers take full advantage of their items on offer. However my mistake was to press the wrong button at wrong time and of course... See more
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See what reviewers are saying
Very helpful escalation team they help to clear up my account problem and we're able to sort it fast and easy. They gave me easy to understand information to follow.
You answered almost immediately and said that you will credit the charged amount to the same account I used for my purchase for the order I havent received. Although I havent seen the credit yet I tru... See more
Dear Team, would like to extend my thanks to Brenda and escalation team who is currently helping me to resolve the issue that I have raised. Thank you for your support. I hope to receive the ref... See more
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Scam
Scam. No refunds. No customer serv8ce. All reviews on this platform are false and if you google this company, you will read some horror stories. Contact your bank or card company for a refund.
I had to contact the customer service…
I had to contact the customer service team re membership and got a very fast and positive response. Very impressed.
Thank you for this wonderful…
Thank you for this wonderful experience, I really appreciate your immediate response on my concern..I'm looking forward for you to refund me..God bless
Esmeralda helped me well.
Esmeralda helped me well. Danielle from escalatie team is response and helpen.
I misunderstood something and paid
I misunderstood something and paid. I wrote and got a quick response. If it's completed as they wrote, I'll be super happy.
Irena
Thanks for your help,Imani
Please pay back my money and deactivate…
Please pay back my money and deactivate my account. Thank you
I would like to thank Elsa for helping…
Thank you very much for your help in canceling my membership. I am very pleased with your helpfulness.
Fast and good
very polite and fast helping group
Well Derek was absolutely fantastic…
Well Derek was absolutely fantastic very helpful 👏
I am writing to formally report a…
I am writing to formally report a negative experience with Get2BeActive regarding an unauthorized charge made to my account. I recently discovered that I was billed by this company despite never signing up for their services, never making a purchase, and never giving consent for any subscription or payment.
This charge was unexpected, unjustified, and completely unauthorized. I have no record of any interaction with Get2BeActive, and I did not receive any service or product in return. Such practices raise serious concerns about transparency, customer protection, and proper billing procedures.
I am requesting the following actions:
• Immediate cancellation of any account or subscription that may have been created without my consent
• A full refund of the unauthorized charge
• Written confirmation that no further charges will be made to my account
I expect this matter to be resolved promptly and professionally. Unauthorized billing is unacceptable, and I am prepared to escalate the issue through my bank and relevant consumer protection authorities if necessary.
Be Really Careful!
I had a very negative experience with this website.
I initially signed up for what appeared to be a trial, but it was automatically converted into a recurring subscription without clear and explicit notice. Charges started appearing regularly.
When I tried to cancel the subscription, the system blocked me with a message saying cancellation was “frozen for 14 days after skipping.” This effectively prevented me from stopping further charges, which is extremely frustrating and feels intentionally designed.
After contacting support, they eventually agreed to cancel and refund the charges. However, they also suggested leaving a Trustpilot review as part of the resolution process, which raises concerns about how many of the positive reviews here are actually genuine.
Overall, the experience felt misleading and difficult to resolve. I strongly recommend others to be very careful before signing up.
you cheat people offering products…
you cheat people offering products which is not true
My help Brenda
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