Get Selene Reviews 134

Reply from Get Selene

Apr 11, 2026

Thank you so much for sharing this with us, Edward 💛

We’re really happy to hear that your three dogs and your cat are all enjoying their new water bowl. It’s especially great to know they’re drinking more water, even with the change to bottled water.

Your kind words truly mean a lot to our team. We’re so glad Selene has been a good fit for your home and your pets.

If you ever need anything at all, we’re always here for you and your furry family.

Sending love to all your pets 🐾💛

-The Selene Team

Reply from Get Selene

Apr 11, 2026

Thank you so much for sharing this with us, Jeff 💛

We’re so happy to hear that Cady is loving her new water bowl and that she’s drinking more water. That’s exactly what we hope for, helping our pets stay happily hydrated and comfortable every day.

Your kind feedback truly means a lot to our team, and we’re grateful you chose Selene for Cady.

If you ever need anything or have any questions, we’re always here for you.

Sending love to you and Cady 🐾💛

-The Selene Team

Reply from Get Selene

Apr 11, 2026

Thank you so much for taking the time to share your experience, Scott!

We’re really sorry to hear that the fountain stopped working after a couple of days, especially when you were just getting started with it. That’s definitely not the experience we want for you and your dogs.

At the same time, we’re very grateful for your kind words about our customer service. It means a lot to hear that the team was able to step in quickly and help resolve everything for you. We always do our best to make things right as fast and as smoothly as possible for our pet parents.

Thank you again for your understanding and for still trusting us despite the issue. We truly appreciate you.

If you ever need anything in the future, we’re always here for you and your dogs 🐾💛

-The Selene Team

Reply from Get Selene

Apr 11, 2026

Thank you so much for sharing this with us, Ann 💛

We truly appreciate your honesty, especially as someone who is naturally careful with new products. It means a lot that you still gave Selene a chance for Bell.

We’re also very happy to hear that she is drinking more water and adjusting well to the fountain. Supporting hydration is so important, especially for senior dogs, and it’s wonderful to know that Bell is responding positively. We hope she continues to feel more comfortable and well every day.

Your kind words about the product being easy to care for and appealing to your dog truly make our day. Thank you for trusting us and for being part of the Selene family.

We’re always here if you ever need anything at all.

Sending love to you and Bell 🐾💛

-The Selene Team

Reply from Get Selene

Apr 11, 2026

Thank you so much for your kind words, Cheryl 💛

We’re really glad to hear that you’re enjoying the fountain and that it’s nice and quiet for your home. We know how important that is, especially with multiple pups around.

We also truly appreciate your feedback about the size. Having four dogs definitely means more water is needed, and your suggestion is very helpful for us as we continue to improve and expand our products. We’ll make sure to share this with our team.

If you ever need any tips on getting the most out of your fountain or have any questions, we’re always here to help.

Sending love to you and your four dogs 🐾💛

-The Selene Team

Reply from Get Selene

Apr 11, 2026

Thank you so much for sharing this with us, Doris 💛

Your message truly touched our hearts. We are so happy to hear that your three little girls loved it right away, and even more that it has made things easier for you. Not having to go through the daily routine of emptying, cleaning, and refilling bowls can make such a big difference, especially when it is not an easy task.

It means so much to us to know that the Selene is helping both you and your fur babies feel more comfortable and cared for. That is exactly why we do what we do.

If you ever need anything at all, please know we are always here for you.

Sending you and your girls lots of love 🐾💛

-The Selene Team

Reply from Get Selene

Apr 11, 2026

Thank you so much for your kind words, Valdeana 💛

We’re truly happy to hear that everyone in your “zoo” is doing well and that means everything to us. Knowing that your pets are happy and comfortable is exactly why we do what we do.

We also really appreciate you sharing your experience and suggestion about the wireless feature. That’s incredibly valuable feedback, especially coming from a dedicated pet parent like you. We completely understand how important it is to have a reliable water source even during power outages, and we’ll definitely pass this along to our product team as something to explore for future improvements.

If you ever have more ideas, questions, or need any support at all, please don’t hesitate to reach out. We’re always here for you and your furry family.

Sending lots of love to you and your pets 🐾

— The Selene Team

Reply from Get Selene

Apr 3, 2026

Hi Jerry,

Thank you for sharing your experience! We completely understand that it can take a little time for pets to get used to something new, and we’re so happy to hear that it was worth it in the end. It’s wonderful that the water is cleaner and fresher for your furry friends—that’s exactly what we aim for!

If you ever have any questions or need tips on helping pets adjust, we’re always here to support you.

-The Selene Team

Reply from Get Selene

Apr 3, 2026

Hi Dori,

Thank you so much for your kind words! We’re so glad to hear that our team was able to assist you quickly and that you’re very satisfied with your product. Your happiness—and your pet’s—is exactly what we strive for every day.

If you ever need anything in the future, we’re always here to help!

-The Selene Team

Reply from Get Selene

Apr 3, 2026

Hi DENE,

Thank you so much for sharing your experience! We’re thrilled to hear that even your picky and shy pups took to the fountain so quickly and are drinking more water. That’s exactly what we hope for with every furry friend!

We love knowing that it’s making a positive difference for your whole pack. If you ever need any assistance or tips, we’re always here to help.

-The Selene Team

Reply from Get Selene

Apr 3, 2026

Hi Mike,

Thank you so much for your review! We’re thrilled to hear that Peaches is drinking more water—that’s exactly the kind of positive change we hope our fountain brings to every pet.

It’s wonderful to know she’s enjoying it, and we’re always here if you ever need support or have any questions.

-The Selene Team

Reply from Get Selene

Apr 3, 2026

Hi Laura,

Thank you so much for your lovely review! We’re so happy to hear that ordering was easy and that Sunny is loving her new water dish—especially that she’s drinking more water now. That’s exactly what we hope for!

It truly means a lot to us to know both you and Sunny are having a great experience. If you ever need anything or have any questions, please don’t hesitate to reach out—we’re always here for you.

-The Selene Team

Reply from Get Selene

Apr 3, 2026

Hi Roland,

Thank you so much for your review! We’re really glad to hear that you’re enjoying the filter system and the size of the fountain—those are two features we carefully designed to provide both convenience and clean, fresh water for pets.

If there’s anything that would’ve made your experience a full 5 stars, we’d truly love to hear your thoughts. Your feedback helps us continue improving and serve you even better.

If you ever need any assistance, please don’t hesitate to reach out—we’re always here for you!

-The Selene Team

Reply from Get Selene

Apr 3, 2026

Hi Bridget,

Thank you so much for sharing your experience—it truly means a lot to us. We’re so happy to hear that your new pup is loving the fountain and drinking more water! Staying hydrated can make such a positive difference overall, and it’s wonderful to know this has been a step in the right direction for her.

We completely understand how challenging dental care can be, especially when past solutions don’t work out as expected. While our fountain is designed to provide clean, filtered, and continuously circulating water, we’re really glad it’s helping support a healthier routine in a way that works better for your dog.

It also makes us smile to hear that you like the design too—we wanted it to be both functional and something that looks great in your home!

If you ever have any questions or need support, please don’t hesitate to reach out—we’re always here for you and your pup.

-The Selene Team

Reply from Get Selene

Apr 3, 2026

Hi Michael,

Thank you so much for your amazing feedback! We’re absolutely delighted to hear that your dogs are drinking more water—that’s exactly the kind of impact we hope to make for every pet and pet parent.

It’s great to know you found it easy to set up and use, and we truly appreciate your recommendation. Hearing that it’s made such a positive difference for your dogs means the world to us!

If you ever need anything at all, please don’t hesitate to reach out—we’re always here to support you and your furry family.

-The Selene Team

Reply from Get Selene

Apr 3, 2026

Hi Janelle,

Thank you so much for your kind words! We’re really happy to hear that you’re enjoying the convenience of having clean, fresh water available 24/7—that’s exactly what we designed it for.

It’s also great to know that you find it easy to keep clean, as we know how important both hygiene and simplicity are for pet owners. Your feedback truly means a lot to us!

If you ever need any assistance or have questions down the line, please don’t hesitate to reach out—we’re always here for you.

-The Selene Team

Reply from Get Selene

Apr 3, 2026

Hi Crystal,

Thank you so much for sharing your experience—we’re absolutely thrilled to hear that your pup is finally staying hydrated! That truly means a lot to us, and we’re so happy our product has made a positive difference for him.

We also really appreciate you pointing out the issue with the rust forming at the top. That’s definitely not the experience we want for our customers, especially after months of use. We’d love to look into this for you and make it right—this could be due to mineral buildup or wear over time, and our team would be more than happy to assist with a solution in this.

You’re also absolutely right about the filters—regular replacements help maintain optimal performance and cleanliness, so we appreciate you sharing that tip with others!

Please don’t hesitate to reach out to us directly so we can further assist you. We’re always here to help and make sure both you and your dog have the best experience possible.

-The Selene Team

Reply from Get Selene

Apr 3, 2026

Hi Clyde,

Thank you so much for taking the time to share your feedback—we truly appreciate it! We're really glad to hear that you're enjoying the quiet operation and good water flow, as those are some of the key features we aim to deliver for both pets and their owners.

We also understand your concern regarding pricing. We strive to balance quality, durability, and performance in our products, and we’re always working to ensure our customers receive the best possible value. That said, your feedback is incredibly important to us, and we’ll definitely take it into consideration as we continue to improve.

If there’s ever anything we can assist you with or if you have any questions, please don’t hesitate to reach out—we’re always here for you!

-The Selene Team

Reply from Get Selene

Mar 28, 2026

Hi Tamra,

Thank you for your wonderful review! We’re so happy to hear that both your dog and cat are enjoying the moving water 🐶🐱💧

It’s great that they’re drinking more—it makes such a difference for their health and hydration. We really appreciate your support!

-The Selene Team

Reply from Get Selene

Mar 28, 2026

Hi William,

Thank you for your feedback—we’re sorry to hear you’re having trouble with the fit.

We’d be happy to assist you with this. Since there are different types of filters, our team can guide you on the correct way to install them and check if everything matches your fountain lid or filter case.

Please email us at info@get-selene.com
with photos of the parts you received, so we can assist you step-by-step. If needed, we can also arrange a replacement to make sure you have the correct filters.

We’re here to help and will work with you to resolve this as quickly as possible.

-The Selene Team